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Show Results For
- All HBS Web
(350)
- News (59)
- Research (255)
- Events (1)
- Multimedia (1)
- Faculty Publications (216)
- 01 Dec 2015
- News
Alumni and Faculty Books for December 2015
a company that still thrives today based on principles instilled more than 20 years ago. Taiwan Aborigine Missionary: R. Don McCall Sr., Family Letters compiled by Roy K. McCall (MBA 1984) China’s Greatest Statesman: Zhou Enlai’s... View Details
- 08 Jan 2020
- Blog Post
Know Your Audience - Recruiting HBS Students for Private Equity
are also able to attract students through targeted outreach. On-Campus ROI While this is not the case for all industries, on campus presentations continue to be a highly effective platform for Private Equity firms. Katja finds that this... View Details
Keywords: Venture Capital / Private Equity
- December 2012
- Teaching Note
Delwarca Software Remote Support Unit (Brief Case)
By: Roy D. Shapiro and Paul E. Morrison
- April 2012
- Case
Bayonne Packaging, Inc.
By: Roy D. Shapiro and Paul E. Morrison
A printer and paper converter produces customized packaging used by industrial customers to deliver promotional materials, software, luxury beverages, and gift food and candy. The company specializes in creating innovative packaging solutions for its customers and... View Details
Keywords: Production Controls; Manufacturing; Capacity Analysis; Quality Control; Performance Management; Process Analysis; Quality; Production; Performance Productivity; Performance Capacity; Business Processes; Manufacturing Industry
Shapiro, Roy D., and Paul E. Morrison. "Bayonne Packaging, Inc." Harvard Business School Brief Case 124-420, April 2012.
- April 2012
- Teaching Note
Bayonne Packaging, Inc. (Brief Case)
By: Roy D. Shapiro and Paul E. Morrison
- August 2009 (Revised November 2010)
- Case
Managing Creativity at Shanghai Tang
By: Roy Y.J. Chua and Robert G. Eccles
Shanghai Tang is a luxury brand that focuses on Chinese-inspired fashion, accessories, and home decoration products. In fall 2008, amidst a growing global economic crisis, Raphael Ie Masne, executive chairman of Shanghai Tang, had to decide what to do with the recently... View Details
Keywords: Talent and Talent Management; Financial Crisis; Employee Relationship Management; Selection and Staffing; Creativity; Apparel and Accessories Industry
Chua, Roy Y.J., and Robert G. Eccles. "Managing Creativity at Shanghai Tang." Harvard Business School Case 410-018, August 2009. (Revised November 2010.)
- 2009
- Working Paper
Innovation Communication in Multicultural Networks: Deficits in Inter-cultural Capability and Affect-based Trust as Barriers to New Idea Sharing in Inter-cultural Relationships
By: Roy Y.J. Chua and Michael W. Morris
Innovative solutions to pressing global problems require effective inter-cultural communication. We propose that a barrier to the sharing of ideas pertinent to innovation in inter-cultural relationships is low affect-based trust, which arise from individuals' deficits... View Details
Keywords: Interpersonal Communication; Cross-Cultural and Cross-Border Issues; Innovation and Invention; Knowledge Sharing; Trust
Chua, Roy Y.J., and Michael W. Morris. "Innovation Communication in Multicultural Networks: Deficits in Inter-cultural Capability and Affect-based Trust as Barriers to New Idea Sharing in Inter-cultural Relationships." Harvard Business School Working Paper, No. 09-130, May 2009.
- October 2002 (Revised December 2003)
- Case
eShip-4U
By: Roy D. Shapiro and Timothy M. Laseter
eShip is a small Israeli start-up with a potentially exciting new concept for the residential package-delivery value chain--the Automatic Delivery Machine (ADM). Much like today's ubiquitous ATMs, ADMs would allow consumers to have parcels delivered to a nearby ADM... View Details
Keywords: Business Startups; Business Model; Service Operations; Logistics; Corporate Strategy; Information Technology; Competitive Strategy; Value Creation; Saving; Innovation and Invention; Transportation Industry; Service Industry; Shipping Industry; Israel; United States
Shapiro, Roy D., and Timothy M. Laseter. "eShip-4U." Harvard Business School Case 603-076, October 2002. (Revised December 2003.)
- October 1996
- Teaching Note
Intercon Singapore, Teaching Note
By: Roy D. Shapiro and Marie-Therese M. Flaherty
- October 1996 (Revised March 2000)
- Teaching Note
Intercon Japan TN
By: Roy D. Shapiro and Marie-Therese M. Flaherty
Teaching Note for (9-688-056). View Details
- September 1996
- Teaching Note
Kodak Business Imaging Systems Division, Teaching Note
By: Roy D. Shapiro and Marie-Therese M. Flaherty
Teaching Note for (9-693-043). View Details
Keywords: Electronics Industry
Shapiro, Roy D., and Marie-Therese M. Flaherty. "Kodak Business Imaging Systems Division, Teaching Note." Harvard Business School Teaching Note 697-009, September 1996.
- October 1995 (Revised January 1997)
- Background Note
Stonehaven, Inc.: Analysis
By: H. Kent Bowen and Roy D. Shapiro
Bowen, H. Kent, and Roy D. Shapiro. "Stonehaven, Inc.: Analysis." Harvard Business School Background Note 696-076, October 1995. (Revised January 1997.)
- March 1994
- Supplement
Measure of Delight: The Pursuit of Quality at AT&T Universal Card Services (B)
By: Roy D. Shapiro and Michael D. Watkins
Supplements the (A) case. View Details
Keywords: Telecommunications Industry
Shapiro, Roy D., and Michael D. Watkins. "Measure of Delight: The Pursuit of Quality at AT&T Universal Card Services (B)." Harvard Business School Supplement 694-077, March 1994.
- October 1993 (Revised July 1997)
- Case
Measure of Delight: The Pursuit of Quality at AT&T Universal Card Services (A)
By: Roy D. Shapiro and Michael D. Watkins
AT&T's Universal Card Services (UCS) has been extremely successful during its short lifetime. Dedicated to improving service quality and customer satisfaction, chief quality officer Rob Davis and his quality team have designed and put into place an unusual measurement... View Details
Keywords: Customer Satisfaction; Policy; Compensation and Benefits; Performance Evaluation; Quality; System; Telecommunications Industry
Shapiro, Roy D., and Michael D. Watkins. "Measure of Delight: The Pursuit of Quality at AT&T Universal Card Services (A)." Harvard Business School Case 694-047, October 1993. (Revised July 1997.)
- March 1986 (Revised February 1987)
- Case
Air Canada: Organizing for Public Relations and Media Relations (A)
By: Stephen A. Greyser and Roy V. Eales
Greyser, Stephen A., and Roy V. Eales. "Air Canada: Organizing for Public Relations and Media Relations (A)." Harvard Business School Case 586-144, March 1986. (Revised February 1987.)
- September 1981 (Revised August 1987)
- Case
CIBA-GEIGY Agricultural Division
By: Benson P. Shapiro and Roy H. Schoeman
In 1979 Leo Bontempo, marketing vice president of Ciba-Geigy Agricultural Division was deciding whether to purchase an $840,000 program for TeleSession. This was a marketing service designed to accelerate the adoption of new products among large innovative growers by... View Details
Keywords: Marketing Strategy; Innovation Strategy; Communication; Agriculture and Agribusiness Industry
Shapiro, Benson P., and Roy H. Schoeman. "CIBA-GEIGY Agricultural Division." Harvard Business School Case 582-026, September 1981. (Revised August 1987.)
- January 1991 (Revised June 1991)
- Case
Olivetti Group (A)
By: Malcolm S. Salter and Roy V. Eales
Keywords: Information Technology Industry
Salter, Malcolm S., and Roy V. Eales. "Olivetti Group (A)." Harvard Business School Case 391-134, January 1991. (Revised June 1991.)
- October 1989 (Revised May 1990)
- Supplement
Olivetti (C1): The Transition Concerto, Finale
By: Malcolm S. Salter and Roy V. Eales
Salter, Malcolm S., and Roy V. Eales. "Olivetti (C1): The Transition Concerto, Finale." Harvard Business School Supplement 390-004, October 1989. (Revised May 1990.)
- January 1987 (Revised January 2002)
- Case
Baker Precision Instruments, Inc.
By: Ramchandran Jaikumar, Roy Shapiro, Donald Rosenfield and Kathryn E. Stecke
A rapidly growing machine parts manufacturer is trying to decide whether to acquire an advanced Flexible Manufacturing System or Systems. The selection decisions must address the impact of new technology, the effect of setup times on production planning and capacity,... View Details
Keywords: Information Technology; Cost vs Benefits; Machinery and Machining; Production; Decision Choices and Conditions; Management Systems; Manufacturing Industry; Industrial Products Industry
Jaikumar, Ramchandran, Roy Shapiro, Donald Rosenfield, and Kathryn E. Stecke. "Baker Precision Instruments, Inc." Harvard Business School Case 687-052, January 1987. (Revised January 2002.)
- 01 Apr 1998
- News
Professor Ramchandran Jaikumar Remembered
Education participants who took his courses. "Jai cared greatly about what students learned, and it showed every time he entered the classroom," commented HBS professor Roy Shapiro. "He set high standards. His students loved him." A... View Details