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- All HBS Web (681)
- Faculty Publications (145)
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- 05 Sep 2012
- What Do You Think?
Will Business Management Save US Health Care?
health care is about life, quality of life, and death. Start trying to manage, control and put a dollar figure on that and you will instantly run into walls at all levels of society." On the other hand,... View Details
- 17 Jun 2002
- Research & Ideas
Entrepreneurship in Asia and Foreign Direct Investment
strength or weakness of local entrepreneurship in host countries, Huang argued. The institutional quality of an economy, which affects the efficiency of capital allocation and the security of property rights of productive and innovative... View Details
Keywords: by Martha Lagace
- 09 Jul 2008
- Research & Ideas
Starbucks’ Lessons for Premium Brands
coffee, revitalizing the quality of its standard beverages. But none of these moves addressed the fundamental problem: Starbucks is a mass brand attempting to command a premium price for an experience that is no longer special. Either you... View Details
- 06 Oct 2003
- Research & Ideas
The Growth of the Social Enterprise
Social enterprise groups are traditionally organized along one of two lines: The affiliation model favors decentralized control, while the branch model concentrates control at a central headquarters. Most social enterprise groups choose... View Details
Keywords: by Carla Tishler
- 20 Apr 2020
- Book
Why COVID-19 Raises the Stakes for Healthy Buildings
office building most likely will not return to “normal.” Even before the pandemic struck, there were plenty of reasons to be concerned about air quality and ventilation in the buildings where we live and work. After all, healthier indoor... View Details
- 02 Oct 2008
- What Do You Think?
Workout vs. Bailout: Should Government Take Advantage of the Buffett Effect?
sheet value, the outcome of which can mean life or death to an institution. And it's a short step to a loss of trust that people can repay what they borrow and the resulting unwillingness to lend cash, regardless of how much you have or the View Details
Keywords: by Jim Heskett
- 12 Jul 2004
- Research & Ideas
Michael Porter’s Prescription For the High Cost of Health Care
right kind of competition working. The health care system can achieve stunning gains in quality and efficiency. And employers, the major purchasers of health care services, could lead the transformation. [ ] Positive-sum Competition In a... View Details
- 04 Dec 2000
- What Do You Think?
Have We Overdone Deregulation and Privatization?
consumers were that deregulation: (1) unleashes the power of a self-correcting free market (Jeff Struck), giving customers services at prices they are willing to pay and quality levels that they are willing to pay for (at least in the... View Details
Keywords: by James Heskett
- 16 Jun 2009
- First Look
First Look: June 16
Working PapersOpen to Negotiation: Phenomenological Assumptions and Knowledge Dissemination (revised) Authors:Corinne Bendersky and Kathleen L. McGinn Abstract Phenomenological assumptions—assumptions about the fundamental qualities of... View Details
Keywords: Martha Lagace
- 04 Aug 2009
- First Look
First Look: August 4
allocation within an economy. The theory predicts that GAAP's principal focus, as shaped by the demand for and supply of financial information, is on the use of the income statement and balance sheet for performance measurement and View Details
Keywords: Martha Lagace
- 30 May 2007
- Research & Ideas
Health Care Under a Research Microscope
players, poor customer service, and regional variations in quality of care. "By virtually any standard, it's an underperforming industry," says Richard Hamermesh, faculty chair of Harvard Business School's recently formed... View Details
- 12 Jul 2011
- First Look
First Look: July 12
performance improvement. We highlight implications for institutional theory, managers, and policymakers. Download the paper: http://www.hbs.edu/research/pdf/12-001.pdf Issuer Quality and the Credit Cycle Authors:Robin Greenwood and Samuel... View Details
Keywords: Carmen Nobel
- 30 Jun 2003
- Research & Ideas
Computer Security is For Managers, Too
for companies to explain their rationale for the limitations they place on computer usage. Control access to your systems. You don't allow just anyone off the street to wander in and use your company's fax machines or sit in on a strategy... View Details
- 09 Feb 2010
- First Look
First Look: Feb. 9
of real-world systems. Download the paper: http://www.hbs.edu/research/pdf/10-059.pdf Quality Provision, Expected Firm Altruism and Brand Extensions Author:Julio J. Rotemberg Abstract This paper studies View Details
Keywords: Martha Lagace
- 18 Feb 2014
- First Look
First Look: February 18
exploit the grand cru classification of the chateaux of the Médoc, created in 1855, as a fixed hierarchical symbol of class status. The classification cannot be reversely affected by the quality chateaux produce or the prices they charge,... View Details
Keywords: Sean Silverthorne
- 27 Jun 2017
- First Look
First Look at New Research and Ideas, June 27
challenging in the past, and remains so today, the book argues that one reason was how they have both been defined. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52778 forthcoming Journal of International Economics The Real Effects of Capital View Details
Keywords: Sean Silverthorne
- 17 Jul 2012
- First Look
First Look: July 17
improvement in performance (PIP)-a proxy for quality and an important organizational climate antecedent for positive, discretionary behaviors of frontline staff. We compare change in PIP in the treatment work areas to the same type of... View Details
Keywords: Sean Silverthorne
- 03 Mar 2014
- HBS Case
Decommoditizing the Canned Tomato
techniques—though Francesco admits in the case that this is an uphill battle. The way Francesco handles quality control inside the plant is especially unique. While most companies package and label their... View Details
- 30 Dec 2013
- Research & Ideas
Most Popular Articles of 2013
productivity and quality of care can be increased by uncovering organizational factors associated with operational failures so that hospitals can reduce the frequency with which these failures occur. Research by Anita L. Tucker and... View Details
Keywords: by Staff
- 09 Jul 2018
- Research & Ideas
Overcoming the Challenges of Selling Brand New Technology (Hey, Need a 3-D Printer?)
company’s profits and cash flow. In addition, the founders worried that Amazon might cannibalize sales from its own website. In the end, Formlabs co-founder Max Lobovsky decided that control was more important than speed or ease. The... View Details