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Show Results For
- All HBS Web
(4,445)
- People (11)
- News (1,017)
- Research (2,730)
- Events (23)
- Multimedia (58)
- Faculty Publications (1,596)
- 30 Mar 2015
- News
Raising the bar to provide quality education
After cofounding a nonprofit to establish academy schools for low-income children in London, England, Jennifer Moses (MBA 1989) is working to provide quality education for disadvantaged children in California. She View Details
- 13 Nov 2008
- Working Paper Summaries
The Effect of Labor on Profitability: The Role of Quality
Keywords: by Zeynep Ton
- 27 Jul 2021
- Interview
Amy Edmondson on How to Create a Psychologically-Safe Workplace and What to Do If You Don't Work in One
By: Amy C. Edmondson
Harvard Business School Professor and renowned business expert, Amy Edmondson, talks about the growing link between psychological safety at work and the results that high-performing teams accomplish.
She details what psychological safety is, how to create a... View Details
"Amy Edmondson on How to Create a Psychologically-Safe Workplace and What to Do If You Don't Work in One." Episode 430. Carey Nieuwhof Leadership Podcast, July 27, 2021.
- July 1986
- Background Note
Quality Problems, Policies and Attitudes in the U.S. and Japan: An Exploratory Study
By: Janice A. Klein and David A. Garvin
Klein, Janice A., and David A. Garvin. "Quality Problems, Policies and Attitudes in the U.S. and Japan: An Exploratory Study." Harvard Business School Background Note 687-003, July 1986.
- 07 Feb 2022
- News
Most Compelling Qualities Of Digitally Transformed Enterprises
- 30 Apr 2009
- Working Paper Summaries
Earnings Quality and Ownership Structure: The Role of Private Equity Sponsors
- 2021
- Article
Masked and Distanced: A Qualitative Study of How Personal Protective Equipment and Distancing Affect Teamwork in Emergency Care
By: Tuna Cem Hayirli, Nicholas Stark, Aditi Bhanja, James Hardy, Christopher Peabody and Michaela J. Kerrissey
Background: Newly intensified use of personal protective equipment (PPE) in emergency departments presents teamwork challenges affecting the quality and safety of care at the frontlines.
Objective: We conducted a qualitative study to categorize and... View Details
Objective: We conducted a qualitative study to categorize and... View Details
Keywords: COVID-19; Teamwork; Emergency Service; Hospital; Quality Of Health Care; Health Pandemics; Health Care and Treatment; Quality; Groups and Teams; Communication
Hayirli, Tuna Cem, Nicholas Stark, Aditi Bhanja, James Hardy, Christopher Peabody, and Michaela J. Kerrissey. "Masked and Distanced: A Qualitative Study of How Personal Protective Equipment and Distancing Affect Teamwork in Emergency Care." International Journal for Quality in Health Care 33, no. 2 (2021): mzab069.
- July 2014
- Article
Second-Opinion Pathologic Review is a Patient Safety Mechanism That Helps Reduce Error and Decrease Waste
By: Lavinia Middleton, Thomas W. Feeley, Heidi W. Albright, Ronald Walters and Stanley Hamilton
We have a crisis in health care delivery, originating from increasing health care costs and inconsistent quality-of-care measures. During the past several years, value-based health care delivery has gained increasing attention as an approach to control costs and... View Details
Keywords: Pathology; Diagnostic Errors; Health Care and Treatment; Health Industry; North and Central America
Middleton, Lavinia, Thomas W. Feeley, Heidi W. Albright, Ronald Walters, and Stanley Hamilton. "Second-Opinion Pathologic Review is a Patient Safety Mechanism That Helps Reduce Error and Decrease Waste." Journal of Oncology Practice 10, no. 4 (July 2014): 275–280. (e-Pub 4/2014. PMID: 24695900.)
- June 2018 (Revised July 2018)
- Case
PCAOB Efforts to Improve Audit Quality (A)
By: Aiyesha Dey and Paul Healy
Dey, Aiyesha, and Paul Healy. "PCAOB Efforts to Improve Audit Quality (A)." Harvard Business School Case 118-108, June 2018. (Revised July 2018.)
- November 1997
- Case
Intercon Electric Corporation: Quality of Earnings Analysis
By: David F. Hawkins and Norman Bartczak
Hawkins, David F., and Norman Bartczak. "Intercon Electric Corporation: Quality of Earnings Analysis." Harvard Business School Case 198-013, November 1997.
- 15 Aug 2017
- News
5 Reasons Why Quality Audits Need To Become Routine In Manufacturing
- October 1988 (Revised March 1989)
- Case
Florida Power Light Quality Improvement (QI) Story Exercise (A)
Florida Power and Light (FPL) has developed a widely acclaimed quality improvement program (QIP). This exercise leads the students through the process that a division of FPL utilized in an attempt to "improve service." Specifically, the process requires students to... View Details
Keywords: Quality; Service Delivery; Performance Improvement; Business Processes; Utilities Industry; Florida
Hart, Christopher. "Florida Power Light Quality Improvement (QI) Story Exercise (A)." Harvard Business School Case 689-041, October 1988. (Revised March 1989.)
- 2007
- Working Paper
Growth and the Quality of Foreign Direct Investment: Is All FDI Equal?
By: Laura Alfaro and Andrew Charlton
Alfaro, Laura, and Andrew Charlton. "Growth and the Quality of Foreign Direct Investment: Is All FDI Equal?" Harvard Business School Working Paper, No. 07-072, April 2007. (Revised May 2007.)
- Article
The Discriminating Consumer: Product Proliferation and Willingness to Pay for Quality
By: Marco Bertini, Luc Wathieu and Sheena Iyengar
Bertini, Marco, Luc Wathieu, and Sheena Iyengar. "The Discriminating Consumer: Product Proliferation and Willingness to Pay for Quality." Journal of Marketing Research (JMR) 49, no. 1 (February 2012): 39–49.
- 03 Jul 2024
- News
The Top Qualities Boeing’s Next CEO Needs Most? Courage and Humility
- March 2001 (Revised April 2001)
- Case
General Electric 2000: Quality of Earnings Assessment
By: David F. Hawkins
A financial analyst reviews General Electric's financial reports to learn more about U.S. Generally Accepted Accounting Principles (GAAP) and how they differs from international accounting standards. View Details
Keywords: Financial Reporting; Financial Statements; Accounting Audits; International Accounting; Consumer Products Industry; Technology Industry; United States
Hawkins, David F. "General Electric 2000: Quality of Earnings Assessment." Harvard Business School Case 101-091, March 2001. (Revised April 2001.)
- July 2003
- Article
Freddie Mac Restatement: New and Unexpected Financial Institution Accounting Quality Concern Raised
By: David Hawkins
Hawkins, David. "Freddie Mac Restatement: New and Unexpected Financial Institution Accounting Quality Concern Raised." Accounting Bulletin, no. 121 (July 2003).
- 24 Apr 2014
- News
Improving the quality of food in Nigeria
Ndidi Okonkwo Nwuneli (MBA 1999) is helping her country rethink the way it feeds itself. The cofounder and director of AACE Food Processing & Distribution, an agroprocessing company in Nigeria, is empowering farmers View Details