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  • 2011
  • Book

Detour: My Unexpected, Amazing, Life Changing Journey With OnStar

By: Chet Huber
Detour is the story behind the launch of OnStar’s now well known blue button, as told through the eyes of its founder and CEO of over fourteen years, Chet Huber. It’s a personal narrative that describes the events that led up to General Motors’ unexpected choice... View Details
Keywords: General Motors; OnStar; Technological Innovation; Business Startups; Transportation; Safety; Personal Development and Career; Creativity; Success; Business History; Auto Industry
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  • Fall 2016
  • Article

The Integrity of Private Third-party Compliance Monitoring

By: Jodi L. Short and Michael W. Toffel
Government agencies are increasingly turning to private, third-party monitors to inspect and assess regulated entities’ compliance with law. The integrity of these regulatory regimes rests on the validity of the information third-party monitors provide to regulators.... View Details
Keywords: Regulation; Compliance; Compliance Policies; Conflict Of Interest; Independent Third Party; Inspection; Audit Quality; Auditor; Audit; Environment; Safety; Conflict of Interests; Working Conditions; Labor; Corporate Social Responsibility and Impact; Governance Compliance; Accounting Audits
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  • October 1993 (Revised July 1994)
  • Case

A Brush with AIDS (A)

By: Joseph L. Badaracco Jr. and Jerry Useem
A product manager at a health products company is responsible for marketing sharps containers, which hospitals use to store used needles in order to protect medical workers from being pricked with AIDS-contaminated needles. After hospitals report repeated instances of... View Details
Keywords: Health; Cost vs Benefits; Motivation and Incentives; Safety; Values and Beliefs; Profit; Goals and Objectives; Compensation and Benefits; Medical Devices and Supplies Industry
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  • 19 Mar 2006
  • Research & Ideas

Do I Dare Say Something?

investigating the effects of psychological safety on process improvement in a number of hospital intensive care units. One future research goal is to study multiple voice episodes for a given individual, so... View Details
Keywords: by Sarah Jane Gilbert
  • 17 Feb 2021
  • Research & Ideas

Pandemic Self-Care for CEOs: Rituals, Running, and Cognitive Restructuring

to in July and December. Now, we’ll look at what they have been doing to cope with the circumstances. Forced to stop and rethink every aspect of their businesses from the morning commute to the mission statement, these inspiring CEOs have also been prioritizing their... View Details
Keywords: by Gamze D. Yucaoglu, Robin Abrahams, and Boris Groysberg
  • 27 Feb 2018
  • First Look

First Look at New Research and Ideas, February 27, 2018

social-psychological studies of individual creative behavior. Little is known, however, about the everyday psychological experience and associated creative behavior in the life and work of ordinary individuals. Yet evidence is mounting... View Details
Keywords: Sean Silverthorne
  • 05 Jul 2006
  • First Look

First Look: July 5, 2006

psychological mechanism whereby price format determines how many product attributes are actively processed at the time of valuation. Three studies support the hypothesis that price partitioning acts as an incentive to process multiple... View Details
Keywords: Sean Silverthorne
  • 05 Nov 2009
  • Research & Ideas

A Market for Human Cadavers in All but Name?

agencies and automotive manufacturers that try to improve automotive safety benefit from research using cadavers. It does not help that many users seek the same "good" type of cadavers. A good specimen, in this context, means a... View Details
Keywords: by Michel Anteby; Health
  • November 1991
  • Case

Monsanto's March into Biotechnology (B)

By: Dorothy A. Leonard
Monsanto has yet to receive FDA approval for BST, a growth hormone for cows. Anti-BST groups have successfully lobbied Wisconsin and Minnesota, major milk producing states, to ban milk from BST-injected cows; the FDA has charged Monsanto with improperly promoting BST... View Details
Keywords: Animal-Based Agribusiness; Safety; Food; Governing Rules, Regulations, and Reforms; Law Enforcement; Conflict and Resolution; Research and Development; Technology; Agriculture and Agribusiness Industry; Biotechnology Industry; Minnesota; Wisconsin
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  • 02 Apr 2010
  • What Do You Think?

Why Are Fewer and Fewer U.S. Employees Satisfied With Their Jobs?

are, at the same time, exercising cost-cutting efforts (such as low wages, poor benefits, no health insurance for many employees in the case of Wal-Mart, fines for safety violations in the case of BP) in dealing with their employees.... View Details
Keywords: by Jim Heskett
  • 17 Jul 2012
  • First Look

First Look: July 17

  PublicationsPerspectives on the Social Psychology of Creativity Authors:Teresa M. Amabile and Julianna Pillemer Publication:Journal of Creative Behavior 46, no. 1 (2012) Abstract Scholars began serious study into the social View Details
Keywords: Sean Silverthorne
  • 27 Jan 2015
  • First Look

First Look: January 27

Publisher's link: http://www.hbs.edu/faculty/Publication%20Files/Wurgler_Paper_78db6340-ae41-4630-8e25-d990b547171b.pdf January 2015 Psychological Science The Moral Virtue of Authenticity: How Inauthenticity Produces Feelings of... View Details
Keywords: Sean Silverthorne
  • 04 May 2009
  • Research & Ideas

What’s Next for the Big Financial Brands

insurance persuades consumers across the nation to deposit funds in higher interest CDs in Puerto Rico banks and in non bricks-and-mortar, low-cost Internet banks such as ING Direct. Safety First Financial brands today must address the... View Details
Keywords: by John Quelch; Banking; Financial Services
  • 15 May 2018
  • First Look

New Research and Ideas, May 15, 2018

economies—for understanding and managing the development of the space economy. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54487 in press Current Opinion in Psychology Making Seconds Count: When Valuing Time Promotes... View Details
Keywords: Dina Gerdeman
  • 19 Sep 2017
  • First Look

First Look at New Research and Ideas, September 19

increased by 0.75 percentage points, increasing sales dispersion. Calibrating conventional inventory-ordering models, we show that to respond optimally to the observed increase in dispersion, the retailer would need to increase its cycle and View Details
Keywords: Sean Silverthorne
  • 03 Sep 2013
  • First Look

First Look: September 3

differentially spur employees of varying hierarchical levels to engage in deception. Drawing on literatures in social psychology and workplace self-esteem, we theorize that negative comparisons with peers could cause either junior or... View Details
Keywords: Sean Silverthorne
  • 01 Aug 2005
  • Research & Ideas

How to Choose the Best Deal

the less relevant the other becomes, at least in the short term. A possible fallback may provide some psychological comfort, but without a realistic sense of its feasibility, it's not really a useful benchmark. Second, you must figure out... View Details
Keywords: by Michael Wheeler
  • 26 Feb 2019
  • First Look

New Research and Ideas, February 26, 2019

financial markets. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55747 February 2019 Annals of Surgery Burnout in Surgery Viewed Through the Lens of Psychological Safety By: Swendiman,... View Details
Keywords: Dina Gerdeman
  • 12 Nov 2001
  • Research & Ideas

Can Religion and Business Learn From Each Other?

standpoints—layoffs; cost-cutting to the point where you know you're going to stretch your work force very, very thin; quality tradeoffs that may mean that you're not going to be delivering on what you say, and there may even be a safety... View Details
Keywords: by Martha Lagace
  • 26 Sep 2024
  • HBS Case

If a Car Can Drive Itself, Can It Make Life-or-Death Decisions?

case quotes Harvard University psychology professor Joshua Greene saying, “Were a friend to call you from a set of trolley tracks seeking moral advice, you would probably not say, ‘Well, that depends. Would you have to push the guy, or... View Details
Keywords: by Tom Quinn; Auto; Technology