Publications

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Marketing - Faculty & Research

proving to be more challenging than expected and the team had needed to make changes to the brand's name and positioning, price points, and its product quality, styles, and fits to accommodate the needs of... View Details

July 1997 (Revised October 2003)
Case

Chattanooga Ice Cream Division,The

By: Carl S. Sloane

Senior functional officers (marketing, manufacturing, research & development, control, and human resources) clash over alternative ideas for turning around a business in decline. The general manager is faced not only with choosing between competing ideas, but also... View Details

Keywords: Management Style; Management Teams; Groups and Teams; Managerial Roles; Conflict Management; Decisions; Performance

February 1991 (Revised July 1993)
Case

Cultural Change at Nissan Motors

By: John P. Kotter

Depicts the reformation of Nissan Motor Co.'s corporate culture and the company's subsequent turnaround in market share and profits. In 1985, Yutaka Kume became president of Nissan and thereafter, he continually emphasized the need for internal change throughout the... View Details

Keywords: Organizational Change and Adaptation; Organizational Culture; Leadership; Behavior; Governing Rules, Regulations, and Reforms; Change Management; Management; Auto Industry; Manufacturing Industry

13 May 2014
First Look

First Look: May 13

Publications August 2013 Harvard Business Review From Purpose to Impact: Figure Out Your Passion and Put It to Work By: Craig, Nick, and Scott Snook Abstract—We offer opinions on leadership. A need is seen for executives to have a... View Details

Keywords: Sean Silverthorne

05 Jul 2006
Working Paper Summaries

Deep Links: Business School Students’ Perceptions of the Role of Law and Ethics in Business

Keywords: by Constance E. Bagley, Gavin Clarkson & Rachel Power; Legal Services

February 1997 (Revised May 1998)
Case

3M: Negotiating Air Pollution Credits (A)

By: Michael A. Wheeler and Thomas Dretler

A proposed trade of air pollution emission credits between 3M (now Imation) and Procter and Gamble is described. Though such trading is encouraged under federal environmental laws, 3M had adopted a company-wide policy against such deals. Procter and Gamble needs the... View Details

Keywords: Conflict of Interests; Negotiation Types; Pollutants; Negotiation Participants; Laws and Statutes; Policy; Government and Politics; United States

30 Jan 2024
Research & Ideas

‘Intrinsic Joy’ Sparks Ideas Better than Cash

virtual, users are still looking to create community through joint norms and practices. “If you have a strong culture and community, you can get so much more out of your people,” Roche says. “Then, you may not need these other really... View Details

Keywords: by Rachel Layne; Technology

25 Nov 2009
Working Paper Summaries

The Devil Wears Prada? Effects of Exposure to Luxury Goods on Cognition and Decision Making

Keywords: by Roy Y.J. Chua & Xi Zou; Consumer Products; Retail

01 May 2024
What Do You Think?

Have You Had Enough?

organization performance, then on to China trade policies (2012), the importance of immigration (beginning in 2003), women in leadership (2013), the need for an AI czar (2019), and remote work and organizational culture (2020). “I’m... View Details

Keywords: by James Heskett

October 2010 (Revised November 2010)
Supplement

DLA Piper and Christie's International (B)

By: Robert G. Eccles and Dilyana Karadzhova

Nigel Knowles, joint CEO and Managing Partner of international law firm DLA Piper, responds to Christie's complaint that the relationship between the two organizations has major shortcomings and needs to be improved or will otherwise be terminated. A number of actions... View Details

Keywords: Law; Leadership Style; Organizations; Relationships; Trust; Attorney and Client Relationships; Legal Services Industry

March 2003
Background Note

Management and Creativity in Television Broadcasting

By: Rosabeth M. Kanter and Douglas A Raymond

Management and creativity are sometimes assumed to be unrelated or even conflicting concepts. In the best cases, management controls enable artistic success by gathering resources and providing discipline. However, if pushed too far, the same discipline can stifle... View Details

Keywords: Governance Controls; Leadership Development; Management; Managerial Roles; Creativity

Article

Research: People Use Less Energy When They Think Their Neighbors Care About the Environment

By: Jon M. Jachimowicz, Oliver P. Hauser, Julie O'Brien, Erin Sherman and Adam D. Galinsky

A significant reduction in energy consumption is needed to help meet critical temperature thresholds. New research points to a way to help consumers work toward this goal – one that doesn’t rest on changing people’s personal beliefs about climate change. Rather, it... View Details

Keywords: Sustainability; Energy; Energy Conservation; Motivation and Incentives

Register to Read

13 Oct 2015
Blog Post

LGBTSA Spotlight: Alterrell Mills

school. To be a successful general manager is to know your blind spots, and I wanted an opportunity to develop those areas with less career risk. As such, I was drawn to HBS’ learning environment because I thought it would be the best way for a View Details

November 1992 (Revised November 1998)
Case

Bitstream

Focuses on the new CEO of a growing software firm, the culture he's tried to create, and the need to hire a manager to spearhead a new product division. Includes details on how the search was conducted and presents resumes of four candidates who are being considered... View Details

Keywords: Leadership; Organizational Culture; Selection and Staffing; Recruitment; Cognition and Thinking; Applications and Software; Business Divisions; Information Technology Industry

05 Sep 2017
First Look

First Look at New Research and Ideas, September 5, 2017

and rural landlessness. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53164 in press Psychological Science Polluted Morality: Air Pollution Predicts Criminal Activity and Unethical Behavior By: Lu, J., J.J. Lee, F.... View Details

Keywords: Sean Silverthorne

March 2023
Case

Interior Collab

By: Lindsay N. Hyde, Thomas R. Eisenmann and Tom Quinn

After venture capital-funded online interior design agency Homepolish collapsed, its former freelance designers met to discuss next steps. The bitter experience led some of them to create a workers’ collaborative called Interior Collab. The founding members needed to... View Details

Keywords: Business Exit or Shutdown; Business Model; Entrepreneurship; Human Capital; Growth and Development Strategy; Cooperative Ownership; Employee Ownership; Trust; Service Industry; Technology Industry; United States; New York (city, NY)

23 Jun 2023
HBS Case

This Company Lets Employees Take Charge—Even with Life and Death Decisions

Work: How the Pandemic Changed the Way We Collaborate How Long Does It Take to Improve an Organization’s Culture? Four Steps to Building the Psychological Safety That High-Performing Teams Need Today... View Details

Keywords: by Annelena Lobb; Health

24 Jan 2023
Research & Ideas

Passion at Work Is a Good Thing—But Only If Bosses Know How to Manage It

work actually means, which could lead to unhappy workers and frustrated managers. “As an organization, it’s not enough to just hire people for passion. Leaders also need to learn how to manage for passion.” An analysis of 200 million job... View Details

Keywords: by Sean Silverthorne

January 2013 (Revised September 2013)
Case

Royal DSM: Fighting Hidden Hunger

By: Rebecca Henderson, Noah Fisher and Mary Shelman

In 2007 Royal DSM, a leading life science and materials company, entered a partnership with the World Food Programme (WFP) to combat hidden hunger around the world by providing micronutrient solutions. The case investigates the unexpectedly large impact the partnership... View Details

Keywords: Conflict of Interests; Human Needs; Partners and Partnerships; Global Range; Nutrition; Science-Based Business; Non-Governmental Organizations; Service Industry; Health Industry