Potential Outcomes - Publications - Faculty & Research

31 May 2011
First Look

First Look: May 31

confident of the market potential for mobile payments, they recognized the challenges they faced in scaling their current business model. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/811029-PDF-ENG Office of Technology... View Details

Keywords: Sean Silverthorne

10 Aug 2009
Research & Ideas

High Commitment, High Performance Management

process is too top-down. Or consider how achieving high levels of dedication to the firm (a strong culture) can easily slip into an attitude that resists change. Only if learning and change become an equally valued outcome can the status... View Details

Keywords: by Martha Lagace

03 Apr 2012
First Look

First Look: April 3

leadership development programs for residents. The authors first present a definition of clinical leadership and highlight evidence that effective frontline clinical leadership improves both clinical outcomes and satisfaction for patients... View Details

Keywords: Carmen Nobel

02 Apr 2001
Research & Ideas

Not All M&As Are Alike—and That Matters

acquired 62 companies, as it races to dominate the Internet server and communication equipment fields. From the target company's point of view, an acquisition is often desirable, since it takes a massive amount of money to build a sustainable company in technical... View Details

Keywords: by Joseph L. Bower

02 Oct 2006
Research & Ideas

Negotiating in Three Dimensions

For its representative in these critical talks, the board should have hired an outside specialist, with properly aligned interests and incentives. More generally, you should look hard at a potential agent's other interests and... View Details

Keywords: by Martha Lagace

25 Sep 2019
Research & Ideas

The Economic Cost of Physician Burnout

the bottom line. “It’s not just going to be a waste of resources trying to deal with this problem,” Goh says. “Aside from all of the positive outcomes you generate, it’s probably a good financial return on investment as well.” Goh and his... View Details

Keywords: by Michael Blanding; Health

27 Feb 2017
Research & Ideas

Reputation is Vital to Survival in Turbulent Markets

lies in asking bigger questions about contexts other than the developed world. This will require the embrace of new sources of data, perhaps especially including digital data, including oral history. This paper is making a statement about the View Details

Keywords: by Sean Silverthorne

11 Oct 2006
What Do You Think?

How Do We Respond to the “Dependency Ratio” Dilemma?

trends, and economic growth rates. But in business, it is also influenced strongly by the cost of retirees, which in turn is determined in large part by the outcomes of negotiations between management and labor. Harvard economists David... View Details

Keywords: by Jim Heskett

26 Mar 2018
Research & Ideas

To Motivate Employees, Give an Unexpected Bonus (or Penalty)

Gallani, an assistant professor in the Accounting and Management Unit at Harvard Business School. How much those systems spur employees, however, may depend on how fair employees perceive them to be. “We have a tendency to attribute favorable View Details

Keywords: by Michael Blanding; Manufacturing

06 Oct 2003
Research & Ideas

The Problem with Hedge Funds

the fund grows or declines. The investor is further away from the actual management of his or her fund than during the Internet bubble. The outcome is not likely to be much better. Despite the temptation to think so, an investor can't... View Details

Keywords: by D. Quinn Mills

20 Oct 2010
Op-Ed

Export Competitiveness: Reversing the Logic

ways that avoid the mistakes of industrial policies in the past. Empirical evidence is also mixed with some recent work suggesting that much of the potential and for export growth and export diversification into more attractive market... View Details

Keywords: by Christian Ketels

31 Jul 2018
First Look

New Research and Ideas, July 31, 2018

diversity of motivations for advice giving, it extends the set of advice-exchange outcomes to be considered beyond those previously emphasized. Second, it highlights previously unexplored aspects of the advisor role that are likely to... View Details

Keywords: Dina Gerdeman

08 Mar 2016
First Look

March 8, 2016

that UGC on platforms ranging from Yelp to Facebook has a large causal impact on economic and social outcomes ranging from restaurant decisions to voting behavior. These findings often leverage unique data sets and methods ranging from... View Details

Keywords: Sean Silverthorne

05 May 2009
First Look

First Look: May 5, 2009

affecting teams' use of members' knowledge: the more important the project, the less effective the team. This paper contributes to the emerging literature linking team-level expertise utilization (instead of just recognition) with performance View Details

Keywords: Martha Lagace

21 Feb 2017
First Look

First Look at New Research: February 21

Organizations By: Lee, Julia J., and Francesca Gino Abstract—Competition for resources, recognition, and favorable outcomes are all facts of life in professional settings. When one falls short in comparison to colleagues or subordinates,... View Details

Keywords: Carmen Nobel

09 Dec 2002
Research & Ideas

Most Accountants Aren’t Crooks—Why Good Audits Go Bad

stronger when people are endorsing others' biased judgments—provided those judgments align with their own biases—than when they are making original judgments themselves. 2 In one series of studies, researchers found that people were more willing to endorse an overly... View Details

Keywords: by Max H. Bazerman, George Loewenstein & Don A. Moore; Accounting; Financial Services

23 Oct 2013
Research & Ideas

Overcoming Nervous Nelly

at how that anxiety can change the outcomes of negotiations. In order to induce anxiety in participants, she asked them to listen to the theme from the horror film Psycho; others heard soothing classical music instead. Then she placed... View Details

Keywords: by Michael Blanding

11 Jan 2010
Research & Ideas

Mixing Open Source and Proprietary Software Strategies

innovation are high in a monopoly situation, the firm will open both modules and use a pure OS model, because the quality improvement that occurs when modules are opened outweighs any potential competition. Q: But it's not always a good... View Details

Keywords: by Julia Hanna; Web Services

28 May 2020
Research & Ideas

Coronavirus Could Create a 'Bankruptcy Pandemic'

vendors could disrupt supply chains, further hurting the business and destroying value. This potential problem is troubling to a number of bankruptcy scholars, including my colleague Mark Roe at Harvard Law School. So, is this bleak... View Details

Keywords: by Dina Gerdeman; Financial Services; Banking

07 Sep 2021
Research & Ideas

Who Pays For Wildfire and Hurricane Damage? Everyone.

New Mexico homeowners might think their inland location buffers them from the financial toll of climate change, but they’re still paying for climate-related property damage occurring in coastal states. New research finds that homeowners in New Mexico and other states... View Details

Keywords: by Kristen Senz; Insurance

Publications