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- All HBS Web (796)
- Faculty Publications (92)
- 11 Mar 2021
- News
Leading with Heart
overwhelming. In five days, we had more than 250,000 pounds. We had to go back on the radio and appeal to people to stop sending checks because we had no way to even process it. And it was a moment of a deep connection with humanity for... View Details
- 13 Jun 2011
- HBS Case
Mobile Banking for the Unbanked
profitable. The banking partnership proved problematic in that it was hard for a second-tier bank to compete with its larger brethren, which by 2008 were forced by government mandate to offer low-cost banking options for the poor. But... View Details
- 15 Dec 2003
- Research & Ideas
The New Global Business Manager
coordinating operations that were no longer independent of the center nor dependent on the center. The new relationship is one of coordinated interdependence. Q: What challenges do you foresee global managers encountering during the next View Details
Keywords: by Cynthia Churchwell
- 29 Jan 2021
- Op-Ed
How Influencers, Celebrities, and FOMO Can Win Over Vaccine Skeptics
be classified into five segments: innovators, early adopters, early majority, late majority, and laggards. Each of the five segments has its own behavioral and demographic characteristics, with varying... View Details
- 04 Jun 2012
- Research & Ideas
The Business of Life
Review), the book shows the value of applying scholarly business theories to major life decisions. The key idea is that the same causal mechanisms that drive big businesses can be just as effective in driving our personal lives. Religion has been a driving View Details
Keywords: by Carmen Nobel
- 01 Dec 2022
- News
Action Plan: To the Letter
Chacko says, is the iTunes of fonts. And as with Apple, Monotype’s decision to embrace this model is changing the way users discover, prototype, and manage fonts. Monotype is expanding globally, adding to its range of typefaces and to its sales View Details
- 18 Jul 2011
- Research & Ideas
Looking in the Mirror: Questions Every Leader Must Ask
trying to accomplish. Once the vision is established, Kaplan advises leaders to come up with and communicate a list of no more than three to five priorities that are critical to the organization in order to achieve the vision. In his... View Details
Keywords: by Carmen Nobel
- 23 Nov 2020
- Research & Ideas
COVID Was Supposed to Increase Bankruptcies. Instead, They've Gone Down.
used by consumers and small businesses to discharge debts; Chapter 11, used for reorganization generally by larger corporations to pay creditors over time; and Chapter 13, which allows the filer to keep property and repay debts over three to View Details
Keywords: by Rachel Layne
- 12 Feb 2021
- News
How Dunkin’ Donuts Took Over the World
and basically starve the other businesses of resources and ultimately exit them. So that was the first five years of my administration, and it worked out extraordinarily successfully. So within five years,... View Details
Keywords: brands; leadership; management; strategy; operations; career; Food and Beverage Stores; Retail Trade
- 01 Jan 2002
- News
Egon P.S. Zehnder (MBA '56)
account base salary, an evenly divided partner's share of the profits, and another share based solely on seniority. Candidates who pass muster find themselves part of a diverse and far-reaching organization that functions, in Zehnder's words, as "one firm worldwide."... View Details
- 10 Sep 2020
- Research & Ideas
The COVID Two-Step for Leaders: Protect and Pivot
simple: Why? Why do you do this? Why do you do things in this way? Just keep asking “why?”—every subsequent “why?” will go deeper. Asking “why?” five times is a strategy pioneered by Toyota to track down the root cause of mistakes.... View Details
- 18 Jan 2018
- News
The Lessons of All-Day Breakfast
Mac. To overcome that, we put together a task force led by a fantastic owner-operator out of Arizona and she said, let's see, let's see how we do this. What would it take, what would we have to change in terms of our procedures, our... View Details
- 09 Mar 2015
- Research & Ideas
Why Entrepreneurs Should Go Work for Government
remembers. "Eventually, the IRS found a way to grant the status." Innovation Laboratories In the past five years, cities around the world have increasingly become laboratories in innovation, producing idea labs that partner with... View Details
Keywords: by Michael Blanding
- 12 Nov 2021
- News
Alumni Business Leaders on Confronting the Climate Change Challenge
biggest question we all need to ask ourselves today is what side of history do we want to be on? We’re inspired by businesses willing to engage in activism. Here are five practices worth tracking: Truth-telling. The system is broken. We... View Details
- 10 Feb 2003
- Research & Ideas
Commodity Busters: Be a Price Maker, Not a Price Taker
profitability of whole markets.— Benson P. Shapiro Make Your Price This is perhaps most true in pricing, a particularly vexing challenge in today's hypercompetitive marketplace. Major customers exert enormous pressure to force suppliers... View Details
Keywords: by Benson P. Shapiro
- 04 Oct 2018
- Research & Ideas
Diversity Boosts Profits in Venture Capital Firms
colleagues used a program that identified gender based on names of VCs and entrepreneurs; for those the program couldn’t determine, they looked up pictures and stories. “If I am in a firm with five white guys who all went to Harvard, it’s... View Details
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
As economies reopen after forced shutdowns caused by COVID-19, managers around the world are faced with a dual challenge: keep the workforce safe while preserving business viability in an evolving and volatile market. How should... View Details
- Web
Business Economics Online Course | HBS Online
Featured Exercises Identify value creation and decompose its distribution to illustrate how trade occurs Examine the competitive landscape by differentiating long- and short-run market outcomes and forces 12 hrs Module 5 Competition and... View Details
- Web
Frequently Asked Questions | HBS Online
education imposes on us the responsibility to help educate citizens in such countries who can, we hope, be a driving force for positive change in their communities and governments. Who is allowed to complete the account creation and... View Details
- 25 Aug 2022
- News
Up on the Corner
15 years old, and his extended family quickly swooped in to seize his assets—a common move known locally as a land grab. Dlodlo’s mother, who was left to raise five children single-handed, fought off her in-laws as long as she could.... View Details