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Show Results For
- All HBS Web
(3,256)
- People (16)
- News (1,144)
- Research (1,313)
- Events (2)
- Multimedia (7)
- Faculty Publications (228)
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- August 2009 (Revised July 2010)
- Case
Jones Lang LaSalle: Reorganizing around the Customer (2005)
By: Ranjay Gulati and Lucia Menzer Marshall
Peter Roberts, CEO of Jones, Lang, LaSalle (JLL) Americas division, has been charged with expanding the company's presence in its core geographic markets while simultaneously growing its corporate account business. Roberts and his task force have narrowed their options... View Details
Keywords: Decision Choices and Conditions; Global Strategy; Growth and Development Strategy; Organizational Structure; Business Strategy; Real Estate Industry
Gulati, Ranjay, and Lucia Menzer Marshall. "Jones Lang LaSalle: Reorganizing around the Customer (2005)." Harvard Business School Case 410-007, August 2009. (Revised July 2010.)
- 2025
- Working Paper
Algorithmic Assortment Curation: An Empirical Study of Buybox in Online Marketplaces
By: Santiago Gallino, Nil Karacaoglu and Antonio Moreno
Most online sales worldwide take place in marketplaces that connect sellers and buyers. The presence of numerous third-party sellers leads to a proliferation of listings for each product, making it difficult for customers to choose between the available options. Online... View Details
Keywords: Algorithms; E-commerce; Sales; Digital Marketing; Internet and the Web; Customer Satisfaction
Gallino, Santiago, Nil Karacaoglu, and Antonio Moreno. "Algorithmic Assortment Curation: An Empirical Study of Buybox in Online Marketplaces." Working Paper, 2025.
- 2010
- Book
A Call for Judgment: Sensible Finance for a Dynamic Economy
By: Amar Bhide
Our prosperity requires the enterprise of innumerable individuals and businesses who exercise their imagination and judgment—and bear responsibility for outcomes. And it is through dialogue and relationships that widespread enterprise is fostered, not merely prices in... View Details
Keywords: Recession; Banking; Banks; Finance; Economics; Macroeconomics; Banks and Banking; Banking Industry; Financial Services Industry
Bhide, Amar. A Call for Judgment: Sensible Finance for a Dynamic Economy. Oxford University Press, 2010.
- Research Summary
Team, Individual, and Organizational Learning From Experience in Two High-Hazard Industries
High-hazard industries such as nuclear power and chemical process plants must learn and improve without sole reliance on trial-and-error. Considerable attention and resources are placed on learning from operating experience, including exchange of best practices, peer... View Details
- March 2013
- Article
From Social Control to Financial Economics: The Linked Ecologies of Economics and Business in Twentieth Century America
By: Marion Fourcade and Rakesh Khurana
This article draws on historical material to examine the co-evolution of economic science and business education over the course of the twentieth century, showing that fields evolve not only through internal struggles but also through struggles taking place in adjacent... View Details
Keywords: Professions; Disciplines; Neo-Liberalism; Education; Economics; Finance; Society; United States
Fourcade, Marion, and Rakesh Khurana. "From Social Control to Financial Economics: The Linked Ecologies of Economics and Business in Twentieth Century America." Theory and Society 42, no. 2 (March 2013): 121–159.
- 17 Jul 2023
- Research & Ideas
Money Isn’t Everything: The Dos and Don’ts of Motivating Employees
Noncents.” It will be a practical examination of the way money—and nonmonetary rewards—trickle down to create that special magic that makes employees believe in the mission and work harder to further its success. Getting these incentive... View Details
Keywords: by Avery Forman
- 09 Aug 2004
- Research & Ideas
A Diagnostic for Disruptive Innovation
obvious place is your own customer base. If you find them there, you should immediately curtail investment in improvements in overserved dimensions because customers will not value them. More critically, you need to consider disrupting... View Details
- 02 Jun 2003
- What Do You Think?
What Can Aspiring Leaders Be Taught?
behaviors? What do you think? Original Article Debates among business school faculties these days mirror those taking place on the business (and sometimes front) pages of our newspapers. The question: What are appropriate responses to the... View Details
Keywords: by James Heskett
- 08 Jun 2009
- Research & Ideas
The Return of the Salesman
business and society. In its Winter 2008 issue, Business History Review included five articles on salesmanship: "Selling the American Way: The Singer Sales System in Japan, 1900-1938" (by Andrew Gordon) "Inventing the U.S. Stove Industry, c. 1815-1875: View Details
- 11 Sep 2006
- Research & Ideas
Negotiating When the Rules Suddenly Change
judgment or tactical execution. Having a metric in place that rates your priorities and weighs tradeoffs will enable you to make good decisions on the fly. Axiom #3: Learn And Adapt Bolstering your capacity... View Details
- 10 Oct 2011
- Research & Ideas
Retailing Revolution: Category Killers on the Brink
the existence of bricks-and-mortar stores actually help Amazon and other e-commerce players: they are the perfect place for online shoppers to touch and feel products they are considering purchasing. Store retailers must also compete... View Details
- 19 Jan 2011
- Research & Ideas
Activist Board Members Increase Firm’s Market Value
proxy materials, forgoing the traditional time-consuming and expensive election process that was rarely successful. In short, the rule would make it much easier for dissident shareholders to nominate and put in View Details
Keywords: by Carmen Nobel
- 03 Dec 2001
- Research & Ideas
Healthcare Conference Looks At Ailing Industry
in a way that they never were. Twenty years ago, said Lander, information was a trivial component of biomedical research. Most of what a scientist did was based on work taking place in his or her own lab or in a few other labs. Now, of... View Details
- Teaching Interest
Investing: Risk, Return and Impact (MBA)
By: Shawn A. Cole
This is an investing/finance course, designed to build on skills introduced in the RC finance course, but with an emphasis on how and whether investors should incorporate what have traditionally been considered “non-financial” criteria in their decisions: for... View Details
- 13 Jun 2017
- Research & Ideas
Why Global Investments Are Still a Good Bet
Photo by iStock Investors in global equity markets have traditionally hedged their bets, casting their investments far and wide across the world. That way, if the market in one country or region stagnated (think Japan in the 1990s or Europe in the 2000s), they could... View Details
- 06 Nov 2023
- Research & Ideas
Did You Hear What I Said? How to Listen Better
heard by another person is essential in a happy relationship, whether that’s communication between romantic partners, a patient and a doctor, or colleagues in the office. And feeling heard at work could make the difference between... View Details
Keywords: by Michael Blanding
- 05 Sep 2023
- Book
Failing Well: How Your ‘Intelligent Failure’ Unlocks Your Full Potential
Edmondson says. In fact, if you are not regularly failing intelligently, then you probably are not operating at your full potential. So how can you tell the difference? Edmondson identifies four factors that characterize intelligent failure: The experiment takes View Details
Keywords: by Michael Blanding
- 06 Oct 2023
- Book
Yes, You Can Radically Change Your Organization in One Week
experimentation.” Morriss: “In Unleashed, our last book, we dug into the architecture of trust at the level of the individual leader. Now, we take that architecture and apply it to organizations. This is really what we did when we worked with Uber. We looked at various... View Details
Keywords: by Kristen Senz
- 18 Oct 2016
- Op-Ed
Why Business Should Invest in Community Health
future for America’s communities and, by extension, for itself. Whether big or small, companies looking for a place to start can create a volunteer community health task force to brainstorm ideas for making... View Details
- 09 Jun 2003
- Research & Ideas
The Challenge of the Multi-site Nonprofit
constructive co-existence of unit autonomy and organizational affiliation, organizations must have in place a clear process for making decisions as to who will perform the functions necessary for the system,... View Details
Keywords: by Sean Silverthorne