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Show Results For
- All HBS Web
(2,326)
- People (18)
- News (923)
- Research (1,012)
- Events (1)
- Multimedia (3)
- Faculty Publications (299)
- 19 Jun 2018
- First Look
New Research and Ideas, June 19, 2018
of attention, and we use this framework to study the “attentional stability” of common errors and psychological biases. While many costly errors are prone to persist, in some situations a View Details
Keywords: Dina Gerdeman
- 27 Nov 2006
- Research & Ideas
Manly Men, Oil Platforms, and Breaking Stereotypes
protected surroundings of the executive suite. When enacted in service of the work rather than in defense of a self-image, masculine attributes can be a valuable resource. Q: What can women learn from your study View Details
- 22 Feb 2022
- News
March 2022 Alumni and Faculty Books
floors, and get stains on her dresses. But Marc’s Mama has had enough! Waipo and Waigong are visiting today, and Marcy’s room is a disgrace. What will her grandparents think?... View Details
- Web
Power and Influence for Positive Impact | HBS Online
meaningful change and challenge the status quo. "HBS Online courses are excellent for anyone who wishes to learn more about a particular subject area or further develop their career." Corina Cristea Lavoie Corporate View Details
- 23 Oct 2018
- First Look
New Research and Ideas, October 23, 2018
Geradin Abstract—Many of the largest and most successful businesses today rely on providing services at no charge to at least a portion of their users. For consumers, it is easy to celebrate free service. At... View Details
Keywords: Dina Gerdeman
- 07 Apr 2020
- Research & Ideas
What Customers Need to Hear from You During the COVID Crisis
media, would need to be rethought. Recognizing that their existing brand creative might strike the wrong tone with people fearful for their own and their community’s health, and anxious about their View Details
Keywords: by Jill Avery and Richard Edelman
- 07 Aug 2018
- First Look
New Research and Ideas, August 8, 2018
improvements in delivering specific healthcare services and justify further investigation of process improvements. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54827 in press Journal of... View Details
Keywords: by Sean Silverthorne
- 09 Mar 2003
- Research & Ideas
Education, Technology, and Business: What’s the Catch?
change" in accountability and the huge business need to offer services and programs to help teachers stay on top. Parents will also become more involved as consumers, he... View Details
- 02 Apr 2019
- First Look
New Research and Ideas, April 2, 2019
Hi-R-Me: Making Sales Calls This case study focuses on a professional services firm (“Performance Improvement Consulting”) and its sales calls on Hi-R-Me, a potential client. The case is supplemented by... View Details
Keywords: Dina Gerdeman
- 01 Jun 2003
- News
South Florida and Minnesota Launch Community Programs
A strong commitment to community service is a given for most HBS clubs — the challenge lies in determining the most efficient means of leveraging the skills and interests of club members to create change.... View Details
- 19 Jul 2011
- Research & Ideas
Rupert Murdoch and the Seeds of Moral Hazard
actually built by these firms? Many would argue that answers to these questions are irrelevant. As long as services are performed and products manufactured, they say, such organizational configurations are... View Details
- 2007
- Book
When Professionals Have to Lead: A New Model for High Performance
By: Thomas J. DeLong, John J. Gabarro and Robert Lees
For too long, professional services firms (PSFs) have relied on the "producer-manager" model, which works well in uncomplicated business environments. However, today's managing directors must balance conflicting roles, more demanding clients, tougher competitors, and... View Details
Keywords: Leadership; Management Practices and Processes; Service Operations; Performance Effectiveness; Strategy
DeLong, Thomas J., John J. Gabarro, and Robert Lees. When Professionals Have to Lead: A New Model for High Performance. Harvard Business School Press, 2007.
- 07 Nov 2017
- First Look
New Research and Ideas: November 7, 2017
Intermountain’s oncology team in 2013 and spearheaded the creation of Intermountain Precision Genomics (IPG). By 2016, IPG had a cutting-edge genomic sequencing laboratory that provided sequencing services... View Details
Keywords: Carmen Nobel
- 28 Aug 2018
- First Look
New Research and Ideas, August 28, 2018
maintaining a high level of exploration. Solutions improved most on rounds with social influence after a period of separation. We also show that storing subjects’ best solutions so that they could be reloaded and possibly modified in... View Details
Keywords: Dina Gerdeman
- 02 Feb 2017
- News
Growing and Competing at the Local Level
Buckley Brinkman (MBA 1986) is executive director/CEO of the Wisconsin Center for Manufacturing and Productivity, which provides consulting services and programs to help... View Details
- 10 Aug 2015
- News
Helping the Unemployed Find Work and Self-Esteem
neighborhoods. “A chap once came in and told us he had nothing presentable to wear to an interview that afternoon,” Reed relates. “So one of our guys just took off his own suit and gave it to him!” On Friday... View Details
- 18 Jul 2017
- First Look
First Look at New Research and Ideas, July 18, 2017
case:https://cb.hbsp.harvard.edu/cbmp/product/817107-PDF-ENG Harvard Business School Case 617-034 edaixi (eWash): Digital Transformation of Laundry Services (A) Founded in 2013 as a View Details
Keywords: Sean Silverthorne
- 01 Oct 2001
- News
HBS Alumnae Chart Career Choices and Transitions
of the full-time workforce. Others wanted to develop personal strategies for finding or creating meaningful work that would accommodate their new priorities. The program, which was led by HBS professor Myra M. Hart View Details
- 25 Feb 2020
- News
Alumni and Faculty Books for March 2020
application to the U.S. National Park Service (NPS). The framework covers many benefits provided by NPS units and programs, including on-site visitation, carbon sequestration, View Details