Performance Feedback - Publications - Faculty & Research

23 Aug 2016
First Look

August 23, 2016

Kotsantonis, Sakis, Christopher Pinney, and George Serafeim Abstract—The authors’ aim in this article is to set the record straight on the financial performance of sustainable investing while also correcting a number of other widespread... View Details

Keywords: Sean Silverthorne

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Alternative Investments Course | HBS Online

metrics to analyze performance, and discuss trends in alternatives. Highlights The Money Journey Part 1 Complementarity PFA Pension: Strategy 2020 Show Hide Details Concepts The Money Journey Performance Evaluation Portfolio Construction... View Details

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Judging Success - Christensen Center for Teaching & Learning

Teaching by the Case Method Judging Success Preparing to Teach Leading in the Classroom Providing Assessment & Feedback Judging Success Student Performance Instructor View Details

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Design Thinking Course | HBS Online

Assess group dynamics and improve team performance through tools and processes designed to enhance collaboration and iteration in development Guide teams to draw from a wide range of professional experiences and backgrounds and create... View Details

18 Nov 2022
HBS Case

What Does It Take to Safeguard a Legacy in Asset Management?

in a business environment awakening to equity and inclusion. One of the first Black portfolio managers, Eddie Brown, founded the eponymous firm in 1983. It was only the second Black-founded investment firm in the US. Its performance in... View Details

Keywords: by Rachel Layne; Financial Services

11 Aug 2008
Research & Ideas

Strategy Execution and the Balanced Scorecard

integrates them in a powerful way. Kaplan and Norton introduced the Balanced Scorecard, a performance measurement system, in 1992. The Execution Premium is their fifth book as coauthors. Kaplan recently explained the ideas behind The... View Details

Keywords: by Martha Lagace

03 Jan 2023
What Do You Think?

How Would the Leadership Style of Girl Scouts' Frances Hesselbein Fare Today?

that what worked for him in the 20th century would not work today. Some might argue that what worked for Frances Hesselbein in a nonprofit organization would not work in an organization in which performance is bottom-line oriented. Her... View Details

Keywords: Re: James L. Heskett

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Credential of Leadership, Impact, and Management in Business | HBS Online

leader, unleash the capabilities of others, and cultivate high-performing teams. This course leverages self-assessments, 360° feedback from colleagues, and peers’ perspectives to help you build greater self-awareness and enhance the... View Details

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Strategy Execution Online Course | HBS Online

systems for every dimension of business performance Identify and manage risks that could derail strategy execution Empower employees through proprietary frameworks like the Job Design Optimization Tool, which helps design high-performance... View Details

26 May 2003
Research & Ideas

When Silence Spells Trouble at Work

differences with subordinates. It is frequently difficult for managers, for instance, to give negative performance feedback to subordinates—especially in organizations that place a high value on being polite... View Details

Keywords: by Leslie A. Perlow

14 Apr 2022
Op-Ed

Let’s Move Forward from COVID—Without Forgetting What We’ve Learned

innovation. Organizations consistently applied new metrics to measure performance but used activity and time logged into systems to proxy for the actual value. Forging a new, better workplace Businesses are only as good as their people,... View Details

Keywords: by Hise O. Gibson and MaShon Wilson

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Research - Race, Gender & Equity

beliefs about Covid we collected in 2020, we build a model based on the psychology of selective memory. When a person thinks about an event,... April 2025 Management Science Gender and Preferences for Performance View Details

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Research - Behavioral Finance & Financial Stability

Juliane Begenau & Erik Stafford NOV 2019 By decomposing bank activities into passive and active components and evaluate the performance of the active components of the bank business model, Juliane and Erik shed light on the bank’s View Details

21 Aug 2017
Lessons from the Classroom

Companies Love Big Data But Lack the Strategy To Use It Effectively

streams that track performance feedback and organizational culture; and analyses of digital trace data to map and shape organizational networks. “As managers and employees work through these challenges and... View Details

Keywords: by Dina Gerdeman

26 Jan 2022
News

Making Peace with Anger

me was that prior to that moment, when a problem would arise, if I put my full intensity behind it, and that might include some anger, and really started to drive the process, that I could make things right, that I could get a business unit that wasn’t View Details

01 Sep 2022
What Do You Think?

Is It Time to Consider Lifting Tariffs on Chinese Imports?

feedback to last month’s column Does Religious Belief Affect Organizational Performance? We would like to think that religious belief does affect organizational performance. Deb Wiesner expressed this feeling in an email response to the... View Details

Keywords: Re: James L. Heskett

25 Apr 2011
Research & Ideas

What CEOs Do, and How They Can Do it Better

what the boss is doing all day. For all of the minute-to-minute monitoring of employee performance from the time of Henry Ford onward, it's amazing how little any of us really know about how CEOs of major companies spend their time.... View Details

Keywords: by Michael Blanding

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V.G. Narayanan | About

research focuses on management accounting with an interest in performance evaluation and incentives. He uses field experiments to understand how firms can use incentives and performance View Details

04 Jan 2022
What Do You Think?

Firing McDonald’s Easterbrook: What Could the Board Have Done Differently?

cause or not. Each situation is different. It may depend on the nature of the CEO’s shortcomings and the terms of their contract. Was the problem merely poor company performance (rarely regarded as “cause”), poor judgment (a borderline... View Details

Keywords: by James Heskett

09 Sep 2015
Research & Ideas

Leadership Lessons of the Great Recession: Options for Economic Downturns

when other approaches would produce better results for customers, employees, and shareholders and foster better long-term performance of the company. “I’ve been a leader during three recessions, and I’ve never heard a management team talk... View Details

Keywords: by Sandra Sucher & Susan Winterberg; Aerospace; Electronics

Publications