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  • All HBS Web  (8,021)
    • People  (12)
    • News  (1,821)
    • Research  (5,231)
    • Events  (48)
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  • September 2018 (Revised January 2020)
  • Case

Apple Pay and Mobile Payments in Australia (A)

By: Feng Zhu, Susan Athey and David Lane
In summer 2016, four of Australia’s top five banks petitioned regulators for permission to bargain collectively with Apple over the terms under which they would support its digital wallet, Apple Pay. They argued that doing so would force concessions from Apple that... View Details
Keywords: Payment Methods; Mobile Payment; Apple; Banks and Banking; Cooperation; Problems and Challenges; Policy; Digital Platforms; Banking Industry; Australia
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Zhu, Feng, Susan Athey, and David Lane. "Apple Pay and Mobile Payments in Australia (A)." Harvard Business School Case 619-010, September 2018. (Revised January 2020.)
  • Program

Driving Nonprofit Performance and Innovation—Virtual

Summary Performance measurement is essential for organizational innovation, learning, and success. Nonprofits, however, must evaluate social or environmental outcomes as well as financial performance, and... View Details
  • 28 Jun 2012
  • Working Paper Summaries

Leviathan in Business: Varieties of State Capitalism and their Implications for Economic Performance

Keywords: by Aldo Musacchio & Sergio G. Lazzarini
  • 05 Sep 2010
  • News

As Pay Falls, Borrowers Lose Ground

  • December 2018
  • Teaching Note

Bata versus Relaxo—Analyzing Performance

By: Suraj Srinivasan, Iris Leung and Quinn Pitcher
Teaching Note for HBS No. 119-050. View Details
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Srinivasan, Suraj, Iris Leung, and Quinn Pitcher. "Bata versus Relaxo—Analyzing Performance." Harvard Business School Teaching Note 119-051, December 2018.
  • 03 Apr 2024
  • News

Pay Transparency: Exploring the Research, Policies, and Implications for Low- and Moderate-Income Workers

  • October 2008 (Revised June 2010)
  • Case

Executive Pay and the Credit Crisis of 2008 (A)

By: V.G. Narayanan, Fabrizio Ferri and Lisa Brem
The credit crisis of 2008 placed compensation practices at publicly traded firms in the United States under scrutiny. This case examines perceived excessive pay and severance packages at several firms implicated in the credit crisis of 2008, the executive compensation... View Details
Keywords: Financial Crisis; Governing and Advisory Boards; Government Legislation; Executive Compensation; United States
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Narayanan, V.G., Fabrizio Ferri, and Lisa Brem. "Executive Pay and the Credit Crisis of 2008 (A)." Harvard Business School Case 109-036, October 2008. (Revised June 2010.)
  • 2014
  • Article

Paying It Forward: Generalized Reciprocity and the Limits of Generosity

By: Kurt Gray, Adrian F. Ward and Michael I. Norton
When people are the victims of greed or recipients of generosity, their first impulse is often to pay back that behavior in kind. What happens when people cannot reciprocate, but instead have the chance to be cruel or kind to someone entirely different—to pay it... View Details
Keywords: Moral Sensibility; Behavior; Situation or Environment; Attitudes
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Gray, Kurt, Adrian F. Ward, and Michael I. Norton. "Paying It Forward: Generalized Reciprocity and the Limits of Generosity." Journal of Experimental Psychology: General 143, no. 1 (February 2014): 247–254.
  • 01 Jun 2007
  • What Do You Think?

How Should Pay Be Linked to Performance?

Summing Up Pay for performance: Why do we assume so much and know so little? Pay for performance is an important... View Details
Keywords: by Jim Heskett
  • 08 Jul 2022
  • News

How to Conduct a Great Performance Review.

  • 18 Sep 2000
  • Research & Ideas

Getting It Done: Improving Nonprofit Performance

environment distracts nonprofit management, shifting focus away from organizational performance," Grossman writes. "Far from being a benign influence, philanthropic capital markets have an insidious effect on making and keeping high View Details
Keywords: by James E. Aisner
  • 25 May 2011
  • HBS Case

QuikTrip’s Investment in Retail Employees Pays Off

benefits including health insurance, performance bonuses, and paid vacation—all relatively rare in the industry. Blueprint For Transformation The QuikTrip (QT) case, taught in the MBA course Coordinating and... View Details
Keywords: by Julia Hanna; Retail
  • December 2014
  • Article

Clusters, Convergence, and Economic Performance

By: Mercedes Delgado, Michael E. Porter and Scott Stern
This paper evaluates the role of regional cluster composition in regional industry performance. On the one hand, diminishing returns to specialization in a location can result in a convergence effect: the growth rate of an industry within a region may be declining in... View Details
Keywords: Clusters; Economics; Industry Clusters; Economy; Growth and Development; United States
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Delgado, Mercedes, Michael E. Porter, and Scott Stern. "Clusters, Convergence, and Economic Performance." Research Policy 43, no. 10 (December 2014): 1785–1799.
  • 29 Oct 2012
  • Research & Ideas

Are You Paying a Tip--or a Bribe?

according to Magnus Thor Torfason, an assistant professor in Harvard Business School's Entrepreneurial Management Unit. His article for Social Psychological & Personality Science, "Here's a Tip: Prosocial Gratuities Are Linked to... View Details
Keywords: by Dina Gerdeman
  • 07 Jul 2016
  • News

Harvard has calculated the high price colleges pay for enduring a public scandal

  • 2012
  • Working Paper

Clusters, Convergence, and Economic Performance

By: Mercedes Delgado, Michael E. Porter and Scott Stern
This paper evaluates the role of regional cluster composition in the economic performance of industries, clusters, and regions. On the one hand, diminishing returns to specialization in a location can result in a convergence effect: the growth rate of an industry... View Details
Keywords: Industry Clusters; Performance; Economics
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Delgado, Mercedes, Michael E. Porter, and Scott Stern. "Clusters, Convergence, and Economic Performance." NBER Working Paper Series, No. 18250, July 2012.
  • 2009
  • Working Paper

Specific Knowledge and Divisional Performance Measurement

By: Michael C. Jensen and William H. Meckling
This paper discusses five common divisional performance measurement methods—cost centers, revenue centers, profit centers, investment centers, and expense centers—providing a theory that explains when each of these methods is likely to be the most efficient. The... View Details
Keywords: Business Units; Business Headquarters; Decisions; Cost; Investment; Investment Return; Profit; Revenue; Knowledge Use and Leverage; Managerial Roles; Performance Efficiency; Strategy
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Jensen, Michael C., and William H. Meckling. "Specific Knowledge and Divisional Performance Measurement." Harvard Business School Working Paper, No. 10-025, September 2009.
  • 12 Nov 2012
  • Research & Ideas

Pay Workers More So They Steal Less

more than workers in competing organizations? Would theft decrease? Before doing her research, Sandino hypothesized that higher compensation would discourage stealing for several reasons. First, employees receiving higher View Details
Keywords: by Kim Girard; Retail
  • 07 Feb 2023
  • Research & Ideas

Supervisor of Sandwiches? More Companies Inflate Titles to Avoid Extra Pay

$455, above which companies must pay extra for more than 40 hours of work. Cohen conducted the research with Umit Gurun and N. Bugra Ozel, a professor and associate professor of accounting, respectively, at... View Details
Keywords: by Scott Van Voorhis
  • 07 Sep 2010
  • News

As Pay Falls, Borrowers Lose Ground

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