Publications

September 2018 (Revised January 2020)
Case

Apple Pay and Mobile Payments in Australia (A)

By: Feng Zhu, Susan Athey and David Lane

In summer 2016, four of Australia’s top five banks petitioned regulators for permission to bargain collectively with Apple over the terms under which they would support its digital wallet, Apple Pay. They argued that doing so would force concessions from Apple that... View Details

Keywords: Payment Methods; Mobile Payment; Apple; Banks and Banking; Cooperation; Problems and Challenges; Policy; Digital Platforms; Banking Industry; Australia

Educators

December 2014
Article

Clusters, Convergence, and Economic Performance

By: Mercedes Delgado, Michael E. Porter and Scott Stern

This paper evaluates the role of regional cluster composition in regional industry performance. On the one hand, diminishing returns to specialization in a location can result in a convergence effect: the growth rate of an industry within a region may be declining in... View Details

Keywords: Clusters; Economics; Industry Clusters; Economy; Growth and Development; United States

31 Jan 2013
Working Paper Summaries

Boardroom Centrality and Firm Performance

Keywords: by David F. Larcker, Eric C. So & Charles C.Y. Wang

05 Sep 2010
News

As Pay Falls, Borrowers Lose Ground

21 Nov 2022
Research & Ideas

Buy Now, Pay Later: How Retail's Hot Feature Hurts Low-Income Shoppers

Online shopping features that let consumers pay for goods in interest-free installments exploded during the pandemic, but new research questions the riskiness of such services: Are people getting in over... View Details

Keywords: by Rachel Layne; Retail; Financial Services; Technology

25 May 2011
HBS Case

QuikTrip’s Investment in Retail Employees Pays Off

benefits including health insurance, performance bonuses, and paid vacation—all relatively rare in the industry. Blueprint For Transformation The QuikTrip (QT) case, taught in the MBA course Coordinating and... View Details

Keywords: by Julia Hanna; Retail

2021
Working Paper

Diversity and Performance in Entrepreneurial Teams

By: Sophie Calder-Wang, Paul A. Gompers and Kevin Huang

We study the role of diversity and performance in the entrepreneurial teams. We exploit a unique dataset of MBA students who participated in a required course to propose and start a real micro-business that allows us to examine horizontal diversity (i.e., within the... View Details

Keywords: Entrepreneurship; Groups and Teams; Diversity; Performance

Read Now

October 2019 (Revised February 2023)
Case

Gupta Media: Performance Marketing in the Digital Age

By: V. Kasturi Rangan and Courtney Han

Gupta Media is a Digital Marketing firm started in 2005 that places advertisements and marketing promotions for its clients in digital media, mainly social media such as Facebook and Google. Over the years it had built its expertise in promoting music labels, artists... View Details

Keywords: Marketing; Digital Marketing; Performance; Measurement and Metrics; Social Media; Advertising Industry

Educators

01 Jun 2007
What Do You Think?

How Should Pay Be Linked to Performance?

Summing Up Pay for performance: Why do we assume so much and know so little? Pay for performance is an important... View Details

Keywords: by Jim Heskett

October 2008 (Revised June 2010)
Case

Executive Pay and the Credit Crisis of 2008 (A)

By: V.G. Narayanan, Fabrizio Ferri and Lisa Brem

The credit crisis of 2008 placed compensation practices at publicly traded firms in the United States under scrutiny. This case examines perceived excessive pay and severance packages at several firms implicated in the credit crisis of 2008, the executive compensation... View Details

Keywords: Financial Crisis; Governing and Advisory Boards; Government Legislation; Executive Compensation; United States

Educators

2014
Article

Paying It Forward: Generalized Reciprocity and the Limits of Generosity

By: Kurt Gray, Adrian F. Ward and Michael I. Norton

When people are the victims of greed or recipients of generosity, their first impulse is often to pay back that behavior in kind. What happens when people cannot reciprocate, but instead have the chance to be cruel or kind to someone entirely different—to pay it... View Details

Keywords: Moral Sensibility; Behavior; Situation or Environment; Attitudes

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This project explores the dynamics of organizational misconduct using a longitudinal analysis of firms’ litigation. I answer several important questions about misconduct: When are managers most likely to engage in illegal activities? Why do they perceive certain... View Details

2012
Working Paper

Reaching for Yield in the Bond Market

By: Bo Becker and Victoria Ivashina

Reaching-for-yield—the propensity to buy riskier assets in order to achieve higher yields—is believed to be an important factor contributing to the credit cycle. This paper analyses this phenomenon in the corporate bond market. Specifically, we show evidence for... View Details

Keywords: Fixed Income; Reaching For Yield; Financial Intermediation; Insurance Companies; Insurance; Bonds; Assets; Risk Management; Investment Return; Investment Portfolio; Insurance Industry

SSRN

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03 Apr 2024
News

Pay Transparency: Exploring the Research, Policies, and Implications for Low- and Moderate-Income Workers

Web

Buy Now, Pay Later: Home Finance

decentralized nature of building and financing homes posed obstacles to private organizations who tried to do the same. Anecdotal accounts, like this feature in the Ladies Home Journal in 1903, suggest that most home-buyers cobbled together financing from a variety of... View Details

1987
Other Unpublished Work

Opening the Window: Needs Analysis and Long Term Effort to Pay for College

By: Dutch Leonard

Keywords: Higher Education; Human Needs; Cost

September 2007
Article

Assessing the Performance of Business Unit Managers

By: J. Bouwens and Laurence van Lent

Using a sample of 140 managers, we investigate the use of various performance metrics in determining the periodic assessment, bonus decisions, and career paths of business unit managers. We show that the weight on accounting return measures is associated with the... View Details

Keywords: Business Units; Managerial Roles; Performance Evaluation