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- All HBS Web (458)
- Faculty Publications (99)
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- 18 Dec 2012
- First Look
First Look: December 18
greater customer satisfaction and employee retention after six months as compared to (a) socialization that focused on organizational identity (emphasizing the pride to be gained from organizational... View Details
Keywords: Carmen Nobel
- 17 Nov 2015
- First Look
November 17, 2015
contemporary leaders, he selects transparency as his tool. He is, however, unique in adopting a highly nuanced approach to implementing transparency. In the process, he not only leads a fantastic organizational turnaround but also helps... View Details
Keywords: Sean Silverthorne
- 11 Jun 2012
- Research & Ideas
When Business Competition Harms Society
facilities are more lenient when their organizational scope includes products and services, like selling cars, where enticing customer loyalty can enhance profits. On the other hand, compared with... View Details
- 01 Sep 2009
- First Look
First Look: September 1
http://www.springerlink.com/content/978-3-642-03109-0 Sell Side School Ties Authors:Lauren H. Cohen, Christopher J. Malloy, and Andrea Frazzini Publication:Journal of Finance (forthcoming) Abstract We study the impact of social networks... View Details
Keywords: Martha Lagace
- 28 Feb 2005
- Research & Ideas
How to Harness Auction Fever
Internet Auctions" currently in press in the journal Organizational Behavior and Human Decision Processes. Malhotra says the research carries lessons for business people who bid on everything from services to new employees.... View Details
- 08 Feb 2011
- First Look
First Look: Feb. 8
http://www.pearsonhighered.com/educator/product/Cost-Accounting/9780132109178.page Mixed Source Authors:Ramon Casadesus-Masanell and Gaston Llanes Publication:Management Science (forthcoming) Abstract We study competitive interaction between a profit-maximizing firm... View Details
Keywords: Sean Silverthorne
- 19 Oct 2010
- First Look
First Look: October 19, 2010
One explanation for these patterns is that U.S. firms are organized in a way that allows them to use new technologies more efficiently. A model of endogenously chosen organizational form and IT is developed to explain these new micro and... View Details
Keywords: Sean Silverthorne
- 07 Dec 2010
- First Look
First Look: Dec. 7
http://hbr.org/2010/10/unleashing-the-power-of-marketing/ar/1 Institutional Pressures and Organizational Characteristics: Implications for Environmental Strategy Authors:Magali A. Delmas and Michael W. Toffel Publication:In The Oxford... View Details
Keywords: Sean Silverthorne
- 23 Apr 2001
- Research & Ideas
Brand Power from Wedgwood to Dell: Part Two
How does an entrepreneur make the switch from inspiring a tiny group of followers in a metaphorical garage to leading what eventually becomes a multibillion-dollar business? The ability to translate individual creativity into sustained View Details
Keywords: by Martha Lagace
- 17 Apr 2017
- HBS Case
This Turkish Debt Collector Is Customer-friendly
NPLs—including mortgages, credit cards, and car loans on which customers had defaulted. “At a certain point, it becomes clear to banks that they can’t collect without a lot of effort, so their choice is to write the loan off completely, or View Details
- 15 Dec 2009
- First Look
First Look: Dec. 15, 2009
Massachusetts General Hospital's efforts to restructure quality and safety to illustrate the value of beginning with a focus on organizational culture, using a systematic process of engaging clinical leadership, developing an View Details
Keywords: Martha Lagace
- 08 Nov 2010
- Research & Ideas
How to Fix a Broken Marketplace
from the list as "too sick to transplant," Roth says. The system is rife with trouble. First of all, "there aren't enough deceased donors," Roth says. Second, while healthy people are able to live with a single kidney—and therefore able to donate... View Details
- 07 Sep 2016
- What Do You Think?
How Can the Threat of Networks Be Reduced?
without funding the enforcement of existing laws is pointless.” Greg chose to explore the affect of networks on organization design and function. He challenged us with a comment that networks are a threat to hierarchies and by extension “managers whose only goal in... View Details
Keywords: by James Heskett
- 06 Aug 2013
- First Look
First Look: August 6
approach found only in Gulati, Mayo, and Nohria's Management. This unique text demonstrates how success within a constantly changing business environment requires a clear understanding of the interactive and dynamic nature of strategy, View Details
Keywords: Anna Secino
- 22 Jul 2008
- First Look
First Look: July 22, 2008
common goal via information-sharing, joint decision-making, and coordination of activities. In contrast to prior work, we distinguish forms of collaboration by three organizational goals—unit management, routine production, and process... View Details
Keywords: Martha Lagace
- 10 Jun 2002
- Research & Ideas
Disruption: The Art of Framing
competitor's action as both a threat and an opportunity. Here are organizational and process changes that can help meet the challenge.It's one thing to recognize the importance of careful framing when you're faced with a disruptive... View Details
Keywords: by Clark Gilbert & Joseph L. Bower
- 06 Nov 2007
- First Look
First Look: November 6, 2007
patients' families in an ongoing organizational learning process. The two-case series is particularly distinctive in tracking an organizational change initiative for almost a decade and, as such, uncovers... View Details
Keywords: Sean Silverthorne
- 31 Jan 2012
- First Look
First Look: Jan. 31
negative emotions, lower intrinsic motivation, and less favorable perceptions of the organization-with negative consequences for performance. These actions include signaling low expectations for innovation; switching strategic direction too frequently; miscoordination... View Details
Keywords: Sean Silverthorne & Carmen Nobel
- 23 Apr 2013
- First Look
First Look: April 23
account-giving behavior from other roles. Our study contributes to research on role-based coordination, team and organizational boundaries, and team size. Download working paper: http://ssrn.com/abstract=1987724 Cases & Course... View Details
Keywords: Sean Silverthorne
- 07 Feb 2012
- First Look
First Look: February 7
time. Publisher's link: http://www.sagepub.com/books/Book235126 Exploring the Duality between Product and Organizational Architectures: A Test of the 'Mirroring' Hypothesis Authors:Alan MacCormack, John Rusnak, and Carliss Y. Baldwin... View Details
Keywords: Sean Silverthorne