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  • 29 Jul 2008
  • First Look

First Look: July 29, 2008

the role of observable (to us) boundaries between individuals in structuring communications inside the firm? We measure three general types of boundaries: organizational boundaries (strategic business unit and function memberships),... View Details
Keywords: Martha Lagace
  • 08 Mar 2021
  • In Practice

COVID Killed the Traditional Workplace. What Should Companies Do Now?

A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
  • March 2020
  • Article

Organizing Knowledge Production Teams Within Firms for Innovation

By: Vikas A. Aggarwal, David H. Hsu and Andy Wu
How should firms organize their pool of inventive human capital for firm-level innovation? While access to diverse knowledge may aid knowledge recombination, which can facilitate innovation, prior literature has focused primarily on one way of achieving that: diversity... View Details
Keywords: Knowledge Recombination; Organization Design; Team Boundary; Innovation; Knowledge Sharing; Diversity; Innovation and Invention; Groups and Teams; Human Capital; Organizational Design
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  • 09 May 2017
  • First Look

New Research and Ideas, May 9

approaches is often flawed. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52604 Turbulence, Firm Decentralization and Growth in Bad Times By: Aghion, Philippe, Nicholas Bloom, Brian Lucking, Raffaella Sadun, and John Van Reenen Abstract—What is the... View Details
Keywords: Sean Silverthorne
  • 14 Feb 2012
  • First Look

First Look: February 14

can make organizational learning happen by building teams that learn. Publisher's Link: http://www.wiley.com/WileyCDA/WileyTitle/productCd-078797093X.html The Gifts We Keep on Giving: Documenting and Destigmatizing the Regifting Taboo... View Details
Keywords: Carmen Nobel
  • 07 Aug 2007
  • First Look

First Look: August 7, 2007

H. Carpenter Abstract Front-line staff possess an immense amount of functional and experiential knowledge from which their organizations can learn. This paper examines two distinct processes for leveraging front-line staff knowledge in View Details
Keywords: Martha Lagace
  • 29 Jul 2002
  • Research & Ideas

Time Pressure and Creativity: Why Time is Not on Your Side

been fascinated by the complex effects that time pressure (and other forms of pressure) had on my own creativity and productivity. And, in working with many companies, I've noticed an interesting phenomenon: Most managers—and... View Details
Keywords: by Sean Silverthorne; Education; Fine Arts
  • June 2011
  • Article

Implicit Voice Theories: Taken-for-granted Rules of Self-censorship at Work

By: J. R. Detert and Amy C. Edmondson
This article examines, in a series of four studies, the nature and impact of implicit voice theories-largely taken-for-granted beliefs about when and why speaking up at work is risky or inappropriate. In Study 1, qualitative data from 190 interviews conducted in a... View Details
Keywords: Spoken Communication; Interpersonal Communication; Employees; Managerial Roles; Organizational Culture; Risk and Uncertainty; Behavior
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  • January 2022 (Revised November 2023)
  • Case

Expanding the Culture of Learning at Kraft Heinz

By: Ashley V. Whillans and Carolyn Watson
The Kraft Heinz Company (KHC) was an American food company formed in 2015 by the merger of Kraft Foods Group, Inc and the H.J. Heinz Company. The company sold food products like Heinz Ketchup, Kraft Mac & Cheese, Kool-Aid, and Philadelphia cream cheese to supermarkets,... View Details
Keywords: Learning; Culture; Work Culture; Workplace Practices; Mergers; Mergers and Acquisitions; Competitive Advantage; Human Capital; Training; Performance Evaluation; Growth and Development; Personal Development and Career; Employee Relationship Management; Organizational Change and Adaptation; Organizational Culture; Food and Beverage Industry
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  • 10 Feb 2020
  • In Practice

6 Ways That Emerging Technology Is Disrupting Business Strategy

serve, the skills they employ, and their organizational structures. The latter approach involves higher costs and time horizons, but most likely also much higher returns.” Raffaella Sadun (@raffasadun), a professor of business... View Details
Keywords: by Danielle Kost
  • 25 Oct 2011
  • First Look

First Look: October 25

on policies that have the same form as the one currently used in the United States. In particular, we consider policies that are based on a point system, which ranks patients according to some priority criteria, e.g., waiting time,... View Details
Keywords: Sean Silverthorne
  • April 1999
  • Article

Diversification Strategies of British Trading Companies: Harrisons & Crosfield c1900-c1980

By: G. Jones and Judith Wale
This article examines the diversification strategies and organisational competencies of Harrisons & Crosfield, a British-based multinational, between 1900 and 1980. There is an accumulating body of case study evidence on the historical evolution of British... View Details
Keywords: Organizational Change and Adaptation; Diversification; Knowledge Use and Leverage; Competency and Skills; Great Britain
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  • 2009
  • Working Paper

Walking Through Jelly: Language Proficiency, Emotions, and Disrupted Collaboration in Global Work

By: Tsedal Beyene, Pamela J. Hinds and Catherine Durnell Cramton
In an ethnographic study comprised of interviews and concurrent observations of 145 globally distributed members of nine project teams of an organization, we found that uneven proficiency in English, the lingua franca, disrupted collaboration for both native and... View Details
Keywords: Spoken Communication; Interpersonal Communication; Globalized Firms and Management; Groups and Teams; Behavior; Emotions; Social and Collaborative Networks
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  • 24 Jun 2014
  • First Look

First Look: June 24

innovation is attracting exceptional creative talent. Or making the right investments. Or breaking down organizational silos. All of these things may help-but there's only one way to ensure sustained innovation: you need to lead it-and... View Details
Keywords: Sean Silverthorne
  • 29 Jan 2018
  • Book

How 'Teaming' Saved 33 Lives in the Chilean Mining Disaster

is in process. Teaming, she says, is essential to organizational learning. In her new book Extreme Teaming: Lessons in Complex, Cross-Sector Leadership, Edmondson, the Novartis Professor of Leadership and Management at Harvard Business... View Details
Keywords: by Amy C. Edmondson; Mining
  • 02 Jun 2009
  • First Look

First Look: June 2, 2009

Organizational Ambidexterity: IBM and Emerging Business Opportunities Authors:Charles A. O'Reilly, III, Michael L. Tushman, and J. Bruce Harreld Publication:California Management Review (forthcoming) Abstract The empirical evidence is... View Details
Keywords: Martha Lagace
  • 26 Mar 2019
  • First Look

New Research and Ideas, March 26, 2019

March 2019 Organizational Behavior and Human Decision Processes Thin Slices of Workgroups By: Satterstrom, Patricia, Jeffrey T. Polzer, Lisa Kwan, Oliver P. Hauser, Wannawiruch Wiruchnipawan, and Marina Burke Abstract—In this paper, we... View Details
Keywords: Dina Gerdeman
  • 05 Jul 2022
  • What Do You Think?

Have We Seen the Peak of Just-in-Time Inventory Management?

supply of “safety stock” was the order of the day for those using slower forms of transportation. "The result, of course, was what came to be known as 'just-in-time' inventory management, as championed by firms such as Toyota." One of my... View Details
Keywords: by James Heskett; Manufacturing; Shipping; Transportation
  • 02 Feb 2010
  • First Look

First Look: Feb. 2

  Working PapersThe Mirroring Hypothesis: Theory, Evidence and Exceptions Authors:Lyra Colfer and Carliss Y. Baldwin Abstract The mirroring hypothesis asserts that the organizational patterns of a development project (e.g., communication... View Details
Keywords: Martha Lagace
  • 08 Oct 2020
  • Research & Ideas

Keep Your Weary Workers Engaged and Motivated

necessities of social distancing attenuate or alter the traditional organizational levers. Several CEOs observed: “Keeping spirits high in a sales environment. At the moment our sales force has to work twice as hard for a quarter of the... View Details
Keywords: by Boris Groysberg and Robin Abrahams

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