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  • 24 Jan 2005
  • Research & Ideas

Rethinking Activity-Based Costing

department's activities. Activity % of Time Spent Assigned Cost Activity Quantity Cost-Driver Rate Process customers orders 70% $392,000 49,000 $8 per order Handle customer... View Details
Keywords: by Robert S. Kaplan & Steven R. Anderson
  • 14 Nov 2017
  • First Look

New Research and Ideas: November 14, 2017

practical solutions to real-world problems. By redesigning both the rules that guide market transactions and the infrastructure that enables those transactions to take place, market designers can address a broad range of market failures. In this paper, we illustrate... View Details
Keywords: Carmen Nobel
  • Web

Profiles - MBA

become the seminal problem of the digital age: the widespread collection of data has created vast potential for businesses to optimize internal processes and redefine industry standards. I want to transform data into supercharged... View Details
  • Web

Entrepreneurship - Faculty & Research

specialists—an "operating team" that is an order of magnitude larger than that of any other VC firm. Furthermore, the operating team aims to not only assist a16z portfolio companies, but also to be broadly helpful to all parties in the... View Details
  • Web

HBS - The year in Review

procession to Harvard Yard with Harvard University President, Lawrence Bacow. Afterward, graduates crossed the stage at HBS and celebrated with their families and friends. Commencement Press Release Dean’s Awards Four members of the HBS... View Details
  • 15 Oct 2008
  • First Look

First Look: October 15, 2008

of Maine by Colgate—to ascertain what is distinctive about the merger process and to analyze the elements critical to success. We develop suggestions about how other companies considering similar arrangements might best manage the View Details
Keywords: Martha Lagace
  • 12 Aug 2008
  • First Look

First Look: August 12, 2008

foreknowledge and/or control. Experiment 4 indicates that effects of indirect agency result from a failure to automatically consider the potentially dubious motives of agents who cause harm indirectly. Download the paper: http://www.hbs.edu/research/pdf/09-012.pdf... View Details
Keywords: Sean Silverthorne
  • Article

Assessing the Food and Drug Administration's Risk-Based Framework for Software Precertification with Top Health Apps in the United States: Quality Improvement Study

By: Noy Alon, Ariel Dora Stern and John Torous
BACKGROUND: As the development of mobile health apps continues to accelerate, the need to implement a framework that can standardize categorizing these apps to allow for efficient, yet robust regulation grows. However, regulators and researchers are faced with numerous... View Details
Keywords: Mobile Health; Smartphone; Food And Drug Administration; Risk-based Framework; Health Care and Treatment; Mobile and Wireless Technology; Applications and Software; Framework
Related
  • 10 Jan 2024
  • Research & Ideas

Technology and COVID Upended Tipping Norms. Will Consumers Keep Paying?

If you’ve recently ordered food or coffee on an app, you’re probably familiar with the prompt to tip your barista, delivery driver, or sandwich maker. Or even more commonly, when ordering at a casual dining... View Details
Keywords: by Anna Lamb, Harvard Gazette
  • 17 Jan 2023
  • In Practice

8 Trends to Watch in 2023

As 2023 begins, businesses and employees face an uncertain economy and labor market, as the twin dilemmas of inflation and interest rates weigh on forecasts. Harvard Business School faculty share the top trends that they believe will shape the workplace and markets... View Details
Keywords: by Avery Forman
  • 08 Dec 2015
  • First Look

December 8, 2015

and two laboratory experiments in food service settings suggest that transparency that 1) allows customers to observe operational processes (process transparency) and 2) allows employees to observe customers (customer transparency) not... View Details
Keywords: Sean Silverthorne
  • 18 Aug 2009
  • First Look

First Look: August 18

these two relationships may operate in a circular fashion. Second, we consider whether advertising these benefits of charitable giving—asking people to give in order to be happy—may have the perverse consequence of decreasing charitable... View Details
Keywords: Martha Lagace
  • 04 Oct 2010
  • Research & Ideas

Introverts: The Best Leaders for Proactive Employees

listen to or act upon them. An introverted leader, on the other hand, is more likely to listen to and process the ideas of an eager team. But if an introverted leader is managing a bunch of passive followers, then a staff meeting may... View Details
Keywords: by Carmen Nobel
  • 05 Mar 2013
  • First Look

First Look: March 5

propose Type 3 processing in order to better understand prolonged thought processes. We sketched possible outlines of Type 3 processing. E-Commerce in Asia: Challenges and Opportunities Authors:Gupta, Sunil,... View Details
Keywords: Sean Silverthorne
  • Research Summary

Overview

Inside the State: Bureaucratic Norms and Primary Education in Rural India (Book manuscript in progress)

When and how do poor democracies implement primary education effectively? India has earned accolades for its robust democracy. Yet the state’s historic... View Details
Keywords: Education Reform; Bureaucracy; Policy Implementation; India
  • Web

Topics - HBS Working Knowledge

Model (23) Business Offices (4) Business Plan (2) Business Processes (4) Business Startups (39) Business Strategy (31) Business Units (1) Business Ventures (153) Business and Community Relations (8) Business and Government Relations (44)... View Details
  • 19 Sep 2017
  • First Look

First Look at New Research and Ideas, September 19

illustrate the process and power of market design through three examples: the design of medical residency matching programs, a scrip system to allocate food donations to food banks, and the recent “Incentive Auction” that reallocated... View Details
Keywords: Sean Silverthorne
  • Web

Tools & Training - Alumni

important aspects of work or life that need to be attended to, in order to feel fulfilled and truly successful. Key Job Search Worksheet In coaching appointments and surveys, alumni report they consider many key features when developing... View Details
  • Web

2023 Reunion Presentations - Alumni

measure of company returns but are deeply flawed. We propose an alternative measure that isolates operational performance from financial engineering, titled Core Operating Shareholders Returns (COSRs). In the process of disentangling... View Details
  • 22 Oct 2007
  • Research & Ideas

Bringing ‘Lean’ Principles to Service Industries

the concept's basic principles before each manager adopted a project in order to implement this new approach to software services. Of the projects, 8 out of 10 showed greater than 10 percent improvement in efficiency. “Some people think... View Details
Keywords: by Julia Hanna; Computer