Operations - Publications - Faculty & Research

01 Dec 2023
News

Rounding the Bend

textiles from retailers and municipalities across Europe. The company operates facilities in Germany, where garments are sorted with a combination of automation and manual tech, so that the useful life of each piece can be extended. About... View Details

Keywords: Jen McFarland Flint; Miscellaneous Store Retailers; Retail Trade; Apparel Manufacturing; Manufacturing

01 Jun 2023
News

Curb Appeal

produce daily. Tisch held a conference call with her operations chiefs at 5 a.m., and by 8 a.m. she was on the phone with Mayor Eric Adams while parked outside a DSNY facility. Striding into a garage the size of a football field to... View Details

Keywords: Alexander Gelfand; photography by Vance Jacobs; Justice, Public Order, and Safety Activities; Government

19 Jul 2019
News

What Useful Roles Can Aspiring Entrepreneurs Take On?

01 Dec 2023
News

The Exchange: Help Wanted

moved away from operational expertise as they look to hire CEOs. Do organizations know how to recruit for these softer skills? Raffaella Sadun: As a basic starting point, organizations often lack the process to make these decisions... View Details

Keywords: Business Schools & Computer & Management Training; Educational Services

01 Dec 2023
News

Research Brief: Staying in the Game

associate professor Emanuele Colonnelli, Mitchell Hoffman, and Benjamin Iverson (PhDBE 2013), discovered that many small business owners are operating under Monopoly rules in the real world, with bankruptcy considered a stigmatized,... View Details

Keywords: Jennifer Myers; Administration of Economic Programs; Government

05 Oct 2023
News

On the Move: Massimo (Max) Magni (MBA 2003)

you to Macy’s? When I decided it was time for me to leave McKinsey, the reason was I wanted to see what it is to be an operator, and I want to be a CEO one day of a big corporation. So, what I'm excited about here is for the first time in my life I really have to View Details

Keywords: Retail Trade

18 May 2020
News

Prepping for an Interview?

24 Apr 2006
News

Keeping the Core Healthy

19 Nov 2019
News

Lessons from IBM in Nazi Germany

01 Sep 2023
News

Returning to the Roots

It’s not a role he sought or expected. But when his brother died of a brain tumor late last year, Florent Latour (MBA 1999) became CEO of Maison Louis Latour, a winemaker established in 1797 in the Burgundy region of France. The 11th generation of his family to lead... View Details

Keywords: Julia Hanna; wine; entrepreneurship; family business; innovation; climate change; Beverage and Tobacco Product Manufacturing; Manufacturing

01 Mar 2021
News

Rock Entrepreneurship Advisor Program

01 Mar 2024
News

Counter Intelligence

When Pano Christou (AMP 195, 2018) was hired at Pret A Manger in 2000, the idea that he would one day run the entire company could not have been further from his mind. At the chain’s Carnaby Street shop, in London’s Soho district, the 22-year-old had enough work just... View Details

Keywords: Amy Crawford

01 Jan 2014
News

IDEO’s Culture of Helping

02 Sep 2020
News

The Secret to Reallocating Resources in a Recession

09 Nov 2023
News

A Third Act for Ron Shaich (MBA 1978)

Widely credited with pioneering the concept of the restaurant industry’s $80 billion “fast casual” segment, Ron Shaich (MBA 1978) started small: a 400-square-foot business in Boston’s Downtown Crossing that sold cookies. From those humble but tasty beginnings, Shaich... View Details