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Show Results For
- All HBS Web
(12,387)
- People (21)
- News (3,873)
- Research (7,178)
- Events (76)
- Multimedia (61)
- Faculty Publications (5,885)
- 18 Aug 2014
- HBS Conference
Technology and Operations Management (TOM) Alumni Research Workshop
- 29 Nov 2013
- Working Paper Summaries
Surfacing the Submerged State with Operational Transparency in Government Services
- February 2020 (Revised August 2020)
- Case
Catalant's Operating System for the Future of Work
By: Christopher Stanton, William R. Kerr, James Palano and Kendall Smith
This case touches on the topics of project-based work, agile methodology, and skill and talent management through Catalant's evolution as a company. Catalant’s journey to becoming a software platform and talent marketplace provides context for students to explore new... View Details
Keywords: Entrepreneurship; Information Technology; Talent and Talent Management; Business Model; Transformation
Stanton, Christopher, William R. Kerr, James Palano, and Kendall Smith. "Catalant's Operating System for the Future of Work." Harvard Business School Case 820-093, February 2020. (Revised August 2020.)
- 08 May 2017
- HBS Conference
Consortium For Operational Excellence in Retailing (COER) 2017
- 09 May 2011
- HBS Conference
Consortium For Operational Excellence in Retailing (COER) 2011
- 21 Jun 2022
- HBS Conference
Consortium For Operational Excellence in Retailing (COER) 2022
- 06 May 2019
- HBS Conference
Consortium For Operational Excellence in Retailing (COER) 2019
- Article
Online Experimentation: Benefits, Operational and Methodological Challenges, and Scaling Guide
By: Iavor Bojinov and Somit Gupta
In the past decade, online controlled experimentation, or A/B testing, at scale has proved to be a significant driver of business innovation. The practice was first pioneered by the technology sector and, more recently, has been adopted by traditional companies... View Details
Keywords: A/B Testing; Experimentation; Data-driven Culture; Product Development; Innovation and Invention; Digital Transformation
Bojinov, Iavor, and Somit Gupta. "Online Experimentation: Benefits, Operational and Methodological Challenges, and Scaling Guide." Harvard Data Science Review, no. 4.3 (Summer, 2022).
- Web
Operational Effectiveness vs. Strategy - Institute For Strategy And Competitiveness
HBS ISC Strategy Strategy Strategy Explained Business Strategy Creating a Successful Strategy Corporate Strategy The Role of Leaders Related Topics Business Strategy Business Strategy The Five Forces Strategic Positioning The Value Chain View Details
- March 1999
- Case
Australia's Telstra Corporation (C): Operating in Never-Never Land
By: W. Earl Sasser, Carin-Isabel Knoop and Carlos A. A Gonzalez
Supplements the (A) case. View Details
Sasser, W. Earl, Carin-Isabel Knoop, and Carlos A. A Gonzalez. "Australia's Telstra Corporation (C): Operating in Never-Never Land." Harvard Business School Case 899-211, March 1999.
- May – June 1997
- Article
Using AVP: A Better Tool for Valuing Operations
By: Timothy A. Luehrman
Luehrman, Timothy A. "Using AVP: A Better Tool for Valuing Operations." Harvard Business Review 75, no. 3 (May–June 1997): 145–154.
- Fast Answer
Private Equity - Screening for Portfolio Operations Roles
Using Baker Library databases, it is possible to screen for firms that currently employ people in portfolio operations or in an operations department. Capital IQ Select Screening >... View Details
- May 2007
- Case
Westin Hotels and Resorts: Operations of a Lifestyle Experience
By: Frances X. Frei, Chekitan S. Dev and Laure Mougeot Stroock
Westin Hotels and Resorts adopted a new "lifestyle" brand strategy which provided guests with a new service experience. The dilemma Westin faced was how to operationally build a brand that delivered consistent service on intangible values. View Details
Keywords: Customer Relationship Management; Decision Choices and Conditions; Growth Management; Brands and Branding; Service Operations; Value Creation; Tourism Industry
Frei, Frances X., Chekitan S. Dev, and Laure Mougeot Stroock. "Westin Hotels and Resorts: Operations of a Lifestyle Experience." Harvard Business School Case 607-129, May 2007.
- February 2023
- Teaching Note
Sercomm: Operating in China Amid COVID-19 and Beyond
Teaching Note for HBS Case No. 621-005. View Details
- June 2020
- Teaching Note
Catalant's Operating System for the Future of Work
By: Christopher Stanton, William R. Kerr, James Palano and Kendall Smith
This case touches on the topics of project-based work, agile methodology, and skill and talent management through Catalant's evolution as a company. Catalant’s journey to becoming a software platform and talent marketplace provides context for students to explore new... View Details
- 2020
- Working Paper
Directors' Perceptions of Board Effectiveness and Internal Operations
By: J. Yo-Jud Cheng, Boris Groysberg, Paul M. Healy and Rajesh Vijayaraghavan
- October 1998 (Revised March 1999)
- Case
US Office Products (B): Operational and Financial Restructuring
Supplements the (A) case. View Details
Hallowell, Roger H. "US Office Products (B): Operational and Financial Restructuring." Harvard Business School Case 799-030, October 1998. (Revised March 1999.)
- August 1986 (Revised May 1989)
- Case
Honeywell Information Systems (A): The Indirect Sales Operation
Corey, E. Raymond. "Honeywell Information Systems (A): The Indirect Sales Operation." Harvard Business School Case 587-071, August 1986. (Revised May 1989.)
- 06 Nov 2014
- HBS Seminar
Lee Fleming, Berkeley Industrial Engineering & Operations Research
- 19 Aug 2015
- HBS Conference