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  • May 2022
  • Supplement

Maestro Pizza (B): The Competition Awakens

By: Ramon Casadesus-Masanell and Fares Khrais
Maestro pizza opened its first store in 2013 after its founder, Khalid Al Omran, recognized an opportunity in Saudi Arabia to offer high quality pizza at affordable prices. The business grew rapidly and under the radar at first, but soon enough caught the attention of... View Details
Keywords: Competitive Strategy; Competitive Advantage; Competition; Market Entry and Exit; Emerging Markets; Business Startups; Corporate Entrepreneurship; Product Positioning; Disruption; Disruptive Innovation; Advertising; Advertising Campaigns; Social Media; Forecasting and Prediction; Crisis Management; Growth and Development Strategy; Brands and Branding; Product Development; Production; Service Delivery; Business Growth and Maturation; Financial Statements; Cost Management; Analysis; Quality; Performance Consistency; Customer Satisfaction; Profit; Family Ownership; Food and Beverage Industry; Saudi Arabia; Middle East
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  • 01 Oct 2001
  • Research & Ideas

How To Make Restructuring Work for Your Company

address any one of these challenges can cause the restructuring to fail. Having A Business Purpose Restructuring is more likely to be successful when managers first understand the fundamental business/strategic problem or opportunity that their company faces. At Humana... View Details
Keywords: by Stuart C. Gilson
  • 27 Apr 2016
  • Research & Ideas

How the FBI Reinvented Itself After 9/11

identity,” they write. Triage, search, and crystallization Before 9/11, the FBI had a fairly decentralized design, owing to the local nature of most crimes. The Bureau operated 56 field offices in major cities, each focused on solving... View Details
Keywords: by Carmen Nobel
  • Web

Online Entrepreneurship & Innovation Courses | HBS Online

Certificate Disruptive Strategy Professors Rory McDonald & Clayton Christensen Strengthen your capacity to create winning strategies and bring innovations to market by discovering customer jobs to be done and aligning your business’s... View Details
  • 28 Nov 2018
  • HBS Case

On Target: Rethinking the Retail Website

team with data scientists and others trained in computer science, math, statistics, and physics, including many who held doctorates. To attract the best people, Target knew it had to keep at least part of its data operation in Silicon... View Details
Keywords: by Dina Gerdeman; Retail
  • Web

Faculty & Researchers - Managing the Future of Work

Harvard Business School background note, 2022. With Daniel O’Connor, Paige Boehmcke, and Will Ensor. Catalant’s Operating System for the Future of Work , Harvard Business School case, 2020. With Christopher T. Stanton. Unilever’s Response... View Details
  • 21 May 2024
  • News

A New Chapter

Joe Wolf (MBA 1999), cofounder and co-CEO of Imagine Worldwide, wants to provide educational opportunity where it is needed most. “In the next 30 years, half of the world’s youth will be sub-Saharan African,” says Wolf. “Right now, the World Bank reports that only one... View Details
Keywords: Catherine O’Neill Grace; photo by Cayce Clifford
  • 08 May 2018
  • First Look

First Look at New Research and Ideas, May 8, 2018

program for training pediatricians was also ranked number one in the country. Madeline Bell, who had been President and Chief Operating Officer, was named Chief Executive Officer in 2015. A pediatric nurse who became a hospital... View Details
Keywords: Sean Silverthorne
  • Web

Social Enterprise - Faculty & Research

on pressing societal problems such as global poverty. This article draws on several cases to build a performance assessment framework premised on an organization's operational mission, scale, and scope. Not all organizations should... View Details
  • 07 Jul 2003
  • Research & Ideas

4+2 = Sustained Business Success

organization and to customers and other external stakeholders. Keep focused. Grow your core business, and beware the unfamiliar. Execution Develop and maintain flawless operational execution. You might not always delight your customers,... View Details
Keywords: by Nitin Nohria, William Joyce & Bruce Roberson
  • Web

Building Iconic Brands and Brighter Futures: Interview with Glossier CEO, Kyle Leahy - Recruiting

brand to new heights. Since its founding in 2014, Glossier had disrupted the beauty industry, created a powerful community-driven brand, and was looking to build the business that would unlock its growth and potential. With diverse... View Details
  • Web

Executive Education - Entrepreneurship

learn how to exploit disruptive opportunities to build successful businesses and product lines. Who should attend: Entrepreneurs or executives who are launching their own startup or preparing to jump-start innovation in established firms.... View Details
  • 07 Jul 2011
  • What Do You Think?

So We Adapt. What’s the Downside?

levels, including that of the individual. We adapt by listening to and heeding customers. We adapt by delegating authority, often to teams operating at the lowest levels of the organization. We adapt by tracking, responding to, and even... View Details
Keywords: by Jim Heskett
  • Web

Winners & Runners-Up | New Venture Competition

(DBA 2018) Alumni Track Crowd Favorite Safe surgery, any time, any place. Business Track, 2021 Concord Materials Robert Lane (MBA 2021) Anthony Valente (MBA 2022) Business Track Co-Winner Integrated materials management platform for construction View Details
  • April 2019
  • Case

Afterpay U.S.: The Omnichannel Dilemma

By: Antonio Moreno, Donald Ngwe and George Gonzalez
In 2018, Nick Molnar, the founder of the Australia-based online payment service Afterpay began its expansion to the U.S. market. The service had gained a loyal following in Australia by enabling customers to pay for online purchases through four interest-free... View Details
Keywords: Omnichannel Retail; Multi-sided Platforms; Value Creation; Business Model Innovation; Fintech; Digital Marketing; Disruptive Innovation; Business Startups; Business Growth and Maturation; Business Model; Business Organization; For-Profit Firms; Change Management; Customer Value and Value Chain; Customer Relationship Management; Customer Satisfaction; Financing and Loans; Microfinance; Global Strategy; Marketing Channels; Brands and Branding; Marketing Strategy; Market Entry and Exit; Digital Platforms; Product Development; Supply Chain Management; Business and Stakeholder Relations; Networks; Network Effects; Internet and the Web; Financial Services Industry; Retail Industry; Technology Industry; United States; Australia
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  • 08 Aug 2005
  • Research & Ideas

Decision Rights: Who Gives the Green Light?

these hurdles begins with the following steps: 1. Routinely Review And Update How Decision Authority Is Distributed Because organizations, what they do, and the environment in which they operate continually change, decision-rights updates... View Details
Keywords: by Peter Jacobs
  • 21 Sep 2020
  • Research & Ideas

Are You Sabotaging Your Own Company?

During World War II, the predecessor to the US Central Intelligence Agency produced a secret field manual detailing how “citizen-saboteurs” could disrupt the operations of enemy organizations. In addition to... View Details
Keywords: by Dina Gerdeman
  • 16 Mar 2020
  • Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

changes will play out after this public health emergency is behind us. In the past, companies have used the lessons learned during periods of disruption to improve their standard operating practices. For... View Details
Keywords: by Dina Gerdeman
  • 25 Oct 2020
  • Research & Ideas

The Dark Side of Fintech Borrowing

up overspending or overstretching yourself, and then more likely to be in default which will cut you out of the credit market altogether.” [div class=infogram-embed data-id=_/Y3u7wC1M665X87bLBRAh][/div] Fintech companies, many of which have View Details
Keywords: by Rachel Layne; Financial Services; Banking
  • 09 Jan 2020
  • Book

Rethinking Business Strategy in the Age of AI

collision between these two different operating models and ways of solving a consumer problem. On the one hand, you have a more traditional firm with traditional human resource management. In the other model, you have software solving... View Details
Keywords: by Dina Gerdeman