Operational Disruptions - Publications - Faculty & Research

01 Oct 2001
Research & Ideas

How To Make Restructuring Work for Your Company

address any one of these challenges can cause the restructuring to fail. Having A Business Purpose Restructuring is more likely to be successful when managers first understand the fundamental business/strategic problem or opportunity that their company faces. At Humana... View Details

Keywords: by Stuart C. Gilson

28 Nov 2018
HBS Case

On Target: Rethinking the Retail Website

team with data scientists and others trained in computer science, math, statistics, and physics, including many who held doctorates. To attract the best people, Target knew it had to keep at least part of its data operation in Silicon... View Details

Keywords: by Dina Gerdeman; Retail

December 2020 (Revised April 2021)
Case

Arcos Dorados: A QSR Recovery Plan

By: Forest Reinhardt, José B. Alvarez, Jenyfeer Martinez Buitrago and Mariana Cal

Arcos Dorados—McDonald’s largest independent franchisee, covering Latin America and the Caribbean (LAC)—faced a pandemic that was disrupting the entire consumer foodservice business in 2020. With the exclusive right to own, operate, and sub-franchise McDonald’s... View Details

Citation

Educators

Purchase

Web

Entrepreneurial Management Curriculum - Faculty & Research

Properly considered, this final role of general management leads to our third module: Operating the Business Model . For many of you, your careers will evolve in the setting of small, entrepreneurial firms. More than half of HBS graduates... View Details

Web

Curriculum - Business & Environment

context of a company that provides a vital public service that has important environmental implications. The Role of ESG in Investment Strategy Marketing Aleph Farms: A New Culture of Meat Aleph Farms, an Israeli food-tech start-up, was hoping to play a major role in... View Details

Web

Health Care - Faculty & Research

Enterprise Over the past several decades, HBS has built a foundation in health care research, from Clayton Christensen 's application of disruptive innovations and Regina Herzlinger 's concept of consumer-driven health care to Michael... View Details

07 Nov 2022
News

Victoria’s Secret Buys Alumni-Founded Adore Me

garment industry in France, so I frequently heard friends and family complain about the options for buying lingerie in the United States,” he said in a 2014 article from the “First Five Years” HBS alumni profile series. “I found that there was a huge opportunity to... View Details

Keywords: Clothing and Clothing Accessories Stores; Retail Trade

Web

Confronting Climate Change - Business & Environment

scientists over 50 years ago — business is vital. Managers have a key role to play in confronting climate change in the market sectors in which they operate and in the political and civic circles in which they hold influence. Policy... View Details

Web

Building Iconic Brands and Brighter Futures: Interview with Glossier CEO, Kyle Leahy - Recruiting

brand to new heights. Since its founding in 2014, Glossier had disrupted the beauty industry, created a powerful community-driven brand, and was looking to build the business that would unlock its growth and potential. With diverse... View Details

Web

Globalization - Faculty & Research

U.S. firms by analyzing detailed data on patent applications and on the operations of the foreign affiliates of U.S. multinational firms. The results indicate that increases in the share of a firm's innovation performed by inventors of a... View Details

April 2019
Case

Afterpay U.S.: The Omnichannel Dilemma

By: Antonio Moreno, Donald Ngwe and George Gonzalez

In 2018, Nick Molnar, the founder of the Australia-based online payment service Afterpay began its expansion to the U.S. market. The service had gained a loyal following in Australia by enabling customers to pay for online purchases through four interest-free... View Details

Citation

Educators

Purchase

Web

Online Entrepreneurship & Innovation Courses | HBS Online

Head of Sales at WegoWise Disruptive Strategy I was not well versed in several important aspects of entrepreneurship like investment structure, fundraising, and valuation. Entrepreneurship Essentials covered these topics well. Maggie Robb... View Details

Web

Executive Education - Entrepreneurship

learn how to exploit disruptive opportunities to build successful businesses and product lines. Who should attend: Entrepreneurs or executives who are launching their own startup or preparing to jump-start innovation in established firms.... View Details

13 Dec 2021
Research & Ideas

The Unlikely Upside of Mergers: More Diverse Management Teams

States, Zhang found that purchased companies added nearly 15 percent more minority managers and 4 percent more female managers to their ranks than unacquired companies during the same period. "When the old ways are not working, we need to shake things up, and these... View Details

Keywords: by Lane Lambert

21 May 2024
News

A New Chapter

Joe Wolf (MBA 1999), cofounder and co-CEO of Imagine Worldwide, wants to provide educational opportunity where it is needed most. “In the next 30 years, half of the world’s youth will be sub-Saharan African,” says Wolf. “Right now, the World Bank reports that only one... View Details

Keywords: Catherine O’Neill Grace; photo by Cayce Clifford

Web

Social Enterprise - Faculty & Research

on pressing societal problems such as global poverty. This article draws on several cases to build a performance assessment framework premised on an organization's operational mission, scale, and scope. Not all organizations should... View Details

06 Sep 2004
Research & Ideas

The Innovator’s Battle Plan

innovative product's inherently disruptive nature, the incumbent inevitably tries to morph the product to fit into its existing processes and values. It alters the innovation to enhance its appeal to core customers and fit within its... View Details

Keywords: by Clayton M. Christensen, Scott D. Anthony & Erik A. Roth

07 Jul 2003
Research & Ideas

4+2 = Sustained Business Success

organization and to customers and other external stakeholders. Keep focused. Grow your core business, and beware the unfamiliar. Execution Develop and maintain flawless operational execution. You might not always delight your customers,... View Details

Keywords: by Nitin Nohria, William Joyce & Bruce Roberson

16 Mar 2020
Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

changes will play out after this public health emergency is behind us. In the past, companies have used the lessons learned during periods of disruption to improve their standard operating practices. For... View Details

Keywords: by Dina Gerdeman

21 Sep 2020
Research & Ideas

Are You Sabotaging Your Own Company?

During World War II, the predecessor to the US Central Intelligence Agency produced a secret field manual detailing how “citizen-saboteurs” could disrupt the operations of enemy organizations. In addition to... View Details