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    Ethan S. Bernstein

    Ethan Bernstein (@ethanbernstein) is an associate professor in the Organizational Behavior unit at Harvard Business School. He has spent his career researching novel talent management practices and their effect on employee behavior, collaboration, and performance.... View Details

    • 14 Sep 2016
    • Research & Ideas

    Web Surfers Have a Schedule and Stick to It

    percent penetration) skews to high income, high education households. However, those users don’t spend as much time online as lower educated, lower income households, making the window for catching the... View Details
    Keywords: by Julia Hanna; Retail; Web Services

      Michael W. Toffel

      Professor Toffel is the Senator John Heinz Professor of Environmental Management. His research examines how companies are addressing climate change (especially decarbonization) and other environmental and working condition issues in their operations and supply... View Details

      • 05 Feb 2019
      • First Look

      New Research and Ideas, February 5, 2019

      January 2019 Perspectives on Psychological Science Educating Leaders Who Make a Difference in the World By: Amabile, Teresa M. Abstract— No abstract available. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55580... View Details
      Keywords: Dina Gerdeman
      • Blog

      Exceptional Learning—Wherever You Are

      Can a virtual learning experience be as dynamic, energetic, and powerful as a classroom session? With its Live Online Classroom, HBS proves that the answer is a resounding yes. Through an initiative that started long before COVID-19... View Details
      • 23 Dec 2014
      • Research & Ideas

      The Founder of Modern Venture Capital

      the online exhibition Georges F. Doriot: Educating Leaders, Building Companies. Georges F. Doriot, photographed around 1955. Courtesy Baker Library, Harvard Business School.   View Details
      Keywords: Education; Education
      • Blog

      In-Person Programs: Q&A with Portfolio Directors

      and social effervescence of our on-campus experience in a fully virtual online environment. The key to our success with the virtual programs was that the faculty, staff, and participants were all willing to dive in with enthusiasm and... View Details
      • Program

      Program for Leadership Development

      HBS Live Online Classroom. Just as HBS pioneered the case study method, we also built the first live online classroom in 2014 and have been refining and optimizing our virtual program experience ever since.... View Details
      • January 2021 (Revised March 2021)
      • Case

      Jumia's Path to Profitability

      By: Ramon Casadesus-Masanell, Pippa Tubman Armerding and Gamze Yucaoglu
      The case opens in September 2019 as Sacha Poignonnec and Jeremy Hodara, co-founders and co-CEOs of Jumia, the leading Pan-African e-commerce platform, are contemplating the company’s path to profitability in the aftermath of a fragile investor sentiment, as the company... View Details
      Keywords: Retail; Business Models; Business Model; Business Startups; Emerging Markets; For-Profit Firms; Strategy; Digital Platforms; Information Technology; Technology Adoption; Value Creation; Globalization; Entrepreneurship; Competition; Expansion; Logistics; Profit; Resource Allocation; Diversification; Corporate Strategy; Retail Industry; Technology Industry; Africa
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        Lynda M. Applegate

        Lynda M. Applegate is a Baker Foundation Professor at HBS and is Chair of the Advisory Committee for Harvard University’s Masters Degree of Liberal Arts in Finance and Management at the Harvard University Extension School.  She has also played a... View Details

        • 19 Aug 2015
        • Research & Ideas

        Codeacademy’s Delicate Work of Adding Monetization Without Crushing Mission

        A good way to build a large base of users is to offer something valuable for free. That's been the strategy so far behind Codeacademy. In just a few short years since its inception in 2011, the company has grown into one of the world's largest View Details
        Keywords: Re: Jeffrey J. Bussgang; Technology
        • Program

        Advanced Management Program

        six weeks on campus and one virtual module. During the virtual module, participants should set aside 10-12 hours per week to complete self-paced work and eight hours for live online sessions, which include faculty-led sessions, discussion... View Details
        • January 2018 (Revised March 2020)
        • Case

        SAP: Branding in the Digital Age

        By: Das Narayandas and Amram Migdal
        By 2017, digital, social, and mobile technologies were rapidly changing the way many of SAP’s traditional customers did business over the last decade. In response to this trend, SAP had acquired companies with capabilities in e-commerce, human capital, workforce... View Details
        Keywords: Brand Positioning; Marketing; Sales; Brands and Branding; Strategy; Technology Industry
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        • Web

        Virtual Programs

        Live online programs bring our unparalleled learning experience to you. "An HBS Executive Education virtual program is an all-in experience that allows you to be fully immersed in the learning experience,... View Details

          Angela Q. Crispi

          Angela is the Executive Dean for Administration at Harvard Business School, leading an organization of nearly 2,000 staff with an operating budget of $1 billion. She oversees the execution of the School’s strategy ranging from academic programs to research, and the... View Details

          • 07 Aug 2009
          • What Do You Think?

          Why Can’t Americans Get Health Care Right?

          uncoordinated information and education (Mark Beaty, Carlos V., Scott Beaumont, among others); and finally citizens, patients, and their loved ones who do or don't take part in managing their own wellness and care (Mary Parker). All of... View Details
          Keywords: by Jim Heskett; Health
          • Program

          General Management Program

          Executives in roles that cover the scope of general manager, deputy general manager, senior vice president, or vice president Leaders in Virtual Learning This program features sessions in the HBS Live Online Classroom. Just as HBS... View Details
          • Program

          Competing in the Age of AI—Virtual

          industry or business model, you cannot afford to ignore this exciting, highly disruptive trend. In this live online program, you will delve into new AI-based business models and operational approaches while exploring the possibilities of... View Details
          • August 2011 (Revised April 2013)
          • Case

          Language and Globalization: 'Englishnization' at Rakuten (A)

          By: Tsedal Neeley
          Hiroshi Mikitani, the CEO of Rakuten, (Japan's largest online retailer), is at the helm of an organization that is rapidly expanding into global markets. In a critical stride toward becoming the world's No. 1 Internet services company, Mikitani announces... View Details
          Keywords: Teaching; Human Capital; Change Management; Transformation; Social Enterprise; Communication Strategy; Internet and the Web; Disruptive Innovation; Organizational Change and Adaptation; Strategic Planning; Leadership; Global Strategy; Technology Industry; Retail Industry; Japan
          Related
          • 24 Apr 2018
          • First Look

          First Look at New Research and Ideas, April 24, 2018

          April 2018 Management Science Offline Showrooms in Omni-channel Retail: Demand and Operational Benefits By: Bell, David R., Santiago Gallino, and Antonio Moreno Abstract—Omnichannel environments where customers shop online and offline at... View Details
          Keywords: Sean Silverthorne