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  • 14 Sep 2016
  • Research & Ideas

Web Surfers Have a Schedule and Stick to It

percent penetration) skews to high income, high education households. However, those users don’t spend as much time online as lower educated, lower income households, making the window for catching the... View Details
Keywords: by Julia Hanna; Retail; Web Services

    Ethan S. Bernstein

    Ethan Bernstein (@ethanbernstein) is an associate professor in the Organizational Behavior unit at Harvard Business School. He has spent his career researching novel talent management practices and their effect on employee behavior, collaboration, and performance.... View Details

    • Blog

    Exceptional Learning—Wherever You Are

    Can a virtual learning experience be as dynamic, energetic, and powerful as a classroom session? With its Live Online Classroom, HBS proves that the answer is a resounding yes. Through an initiative that started long before COVID-19... View Details
    • Program

    Program for Leadership Development

    HBS Live Online Classroom. Just as HBS pioneered the case study method, we also built the first live online classroom in 2014 and have been refining and optimizing our virtual program experience ever since.... View Details

      Michael W. Toffel

      Professor Toffel is the Senator John Heinz Professor of Environmental Management. His research examines how companies are addressing climate change (especially decarbonization) and other environmental and working condition issues in their operations and supply... View Details

      • Blog

      In-Person Programs: Q&A with Portfolio Directors

      and social effervescence of our on-campus experience in a fully virtual online environment. The key to our success with the virtual programs was that the faculty, staff, and participants were all willing to dive in with enthusiasm and... View Details
      • Program

      Advanced Management Program

      six weeks on campus and one virtual module. During the virtual module, participants should set aside 10-12 hours per week to complete self-paced work and eight hours for live online sessions, which include faculty-led sessions, discussion... View Details
      • January 2021 (Revised March 2021)
      • Case

      Jumia's Path to Profitability

      By: Ramon Casadesus-Masanell, Pippa Tubman Armerding and Gamze Yucaoglu
      The case opens in September 2019 as Sacha Poignonnec and Jeremy Hodara, co-founders and co-CEOs of Jumia, the leading Pan-African e-commerce platform, are contemplating the company’s path to profitability in the aftermath of a fragile investor sentiment, as the company... View Details
      Keywords: Retail; Business Models; Business Model; Business Startups; Emerging Markets; For-Profit Firms; Strategy; Digital Platforms; Information Technology; Technology Adoption; Value Creation; Globalization; Entrepreneurship; Competition; Expansion; Logistics; Profit; Resource Allocation; Diversification; Corporate Strategy; Retail Industry; Technology Industry; Africa
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      • 05 Feb 2019
      • First Look

      New Research and Ideas, February 5, 2019

      January 2019 Perspectives on Psychological Science Educating Leaders Who Make a Difference in the World By: Amabile, Teresa M. Abstract— No abstract available. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55580... View Details
      Keywords: Dina Gerdeman

        Lynda M. Applegate

        Lynda M. Applegate is a Baker Foundation Professor at HBS and is Chair of the Advisory Committee for Harvard University’s Masters Degree of Liberal Arts in Finance and Management at the Harvard University Extension School.  She has also played a... View Details

        • Web

        Virtual Programs

        Live online programs bring our unparalleled learning experience to you. "An HBS Executive Education virtual program is an all-in experience that allows you to be fully immersed in the learning experience,... View Details
        • Program

        General Management Program

        Executives in roles that cover the scope of general manager, deputy general manager, senior vice president, or vice president Leaders in Virtual Learning This program features sessions in the HBS Live Online Classroom. Just as HBS... View Details
        • January 2018 (Revised March 2020)
        • Case

        SAP: Branding in the Digital Age

        By: Das Narayandas and Amram Migdal
        By 2017, digital, social, and mobile technologies were rapidly changing the way many of SAP’s traditional customers did business over the last decade. In response to this trend, SAP had acquired companies with capabilities in e-commerce, human capital, workforce... View Details
        Keywords: Brand Positioning; Marketing; Sales; Brands and Branding; Strategy; Technology Industry
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        • Program

        Competing in the Age of AI—Virtual

        industry or business model, you cannot afford to ignore this exciting, highly disruptive trend. In this live online program, you will delve into new AI-based business models and operational approaches while exploring the possibilities of... View Details
        • 07 Aug 2009
        • What Do You Think?

        Why Can’t Americans Get Health Care Right?

        uncoordinated information and education (Mark Beaty, Carlos V., Scott Beaumont, among others); and finally citizens, patients, and their loved ones who do or don't take part in managing their own wellness and care (Mary Parker). All of... View Details
        Keywords: by Jim Heskett; Health
        • August 2011 (Revised April 2013)
        • Case

        Language and Globalization: 'Englishnization' at Rakuten (A)

        By: Tsedal Neeley
        Hiroshi Mikitani, the CEO of Rakuten, (Japan's largest online retailer), is at the helm of an organization that is rapidly expanding into global markets. In a critical stride toward becoming the world's No. 1 Internet services company, Mikitani announces... View Details
        Keywords: Teaching; Human Capital; Change Management; Transformation; Social Enterprise; Communication Strategy; Internet and the Web; Disruptive Innovation; Organizational Change and Adaptation; Strategic Planning; Leadership; Global Strategy; Technology Industry; Retail Industry; Japan
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        • Web

        Publications - Faculty & Research

        broad range of corporate actions from a nonpecuniary perspective. Our core findings, based on large-scale online surveys, are that (i) self-reported nonpecuniary concerns are large, both for stock... View Details Keywords: Public Opinion... View Details
        • October 2014
        • Case

        Progressive, 2007-2013

        By: John R. Wells and Galen Danskin
        In 2013, Progressive was the fourth largest player in the auto insurance market, having lost the third position to GEICO in 2008. As the industry shifted from agency to online sales, GEICO's direct selling model positioned it strongly for growth. Progressive's direct... View Details
        Keywords: Strategic Change; Insurance Companies; Insurance; Strategy; Insurance Industry; North America
        Related
        • Web

        Faculty & Research

        Iliewa, Elisabeth Kempf and Oliver Spalt 2024 | Working Paper | Faculty Research We study how a representative sample of the U.S. population evaluates a broad range of corporate actions from a nonpecuniary perspective. Our core findings, based on large-scale View Details
        • Web

        Programs for Organizations

        Harvard Business School Executive Education partners with leading organizations to deliver the learning and development solutions they need for successful transformation. Our live online programs—whether... View Details