Publications

30 Dec 2016
News

Walter E. Mattson, Former President of New York Times, Dies at 84

Keywords: newspapers; digital media; negotiation; manufacturing; leadership; Publishing Industries (except Internet); Information

01 Sep 2017
News

City of Dreams

join York Street, a winner in the 2014 alumni New Venture Competition.) Years earlier, Embuldeniya and Mawilmada bonded at HBS over their Sri Lankan roots, a tie further strengthened by the December 2004... View Details

Keywords: Julia Hanna; photographed by Alice Carfrae; Sri Lanka; Construction of Buildings; Construction; Administration of Housing Programs, Urban Planning, and Community Development; Government

04 Apr 2022
News

Tech Hubs: How Software Brought Talent and Prosperity to New Cities

05 Nov 2013
News

Start-Ups Get a Start in New Orleans

Kevin Wilkins by Constantine von Hoffman Just eight years after New Orleans was devastated by Hurricane Katrina, Kevin Wilkins (MBA 1992) says the city is poised to join Silicon Valley, Boston, and Austin... View Details

Keywords: New Orleans; Advertising, Public Relations, and Related Services; Professional Services

2005
Working Paper

Hospital Integration and Vertical Consolidation: An Analysis of Acquisitions in New York State

By: Robert S. Huckman

February 1996 (Revised November 2003)
Case

Indianapolis: Activity-Based Costing of City Services (A)

By: Robert S. Kaplan

A new administration in the City of Indianapolis is initially determined to privatize many municipal services. Before taking this action, however, the city managers want to know the current cost of performing these services with the municipal workers. Existing... View Details

Keywords: Cost Management; Public Sector; Activity Based Costing and Management; Service Delivery; Privatization; City; Indianapolis

20 Aug 2024
News

Angel City Football Club: A New Business Model for Women’s Sports

February 1996
Case

Indianopolis: Implementing Competition in City Services

By: William J. Bruns Jr. and Roger Atherton

Mayor Stephen Goldsmith of Indianapolis introduces competition to provide city services and implementation of new bidding procedures and work practices in the Department of Transportation. Exhibits show how work methods changed and work control procedures control work... View Details

Keywords: Competition; Business Strategy; Welfare; Transportation; Change; Cost Management; Service Industry

19 Oct 2011
Research & Ideas

Designing Cities for a Sustainable Future

On a June day in Manhattan with temperatures heading into the 90s, a straphanger named Mike is taking his customary subway ride to work. People are grumbling about the heat, but hey, it's summer, it's supposed to be hot, and besides, "Whaddya gonna do?" New Yorkers... View Details

Keywords: by Garry Emmons; Construction; Real Estate

January 2015 (Revised March 2017)
Case

New Urban Mechanics

By: Mitchell Weiss

Funding to scale Citizens Connect, Boston's 311 app, is both a blessing and a burden and tests two public entrepreneurs. In 2012, the Commonwealth of Massachusetts provides Boston's Mayor's Office of New Urban Mechanics with a grant to scale Citizens Connect across the... View Details

December 1995
Case

City Year: National Expansion Strategy (A)

City Year, a successful nonprofit organization, is studying how, when, and where to expand to new sites. This case provides the opportunity to understand the strategy and structure of a successful delivery system for human services. That analysis raises the question of... View Details

Keywords: Nonprofit Organizations; Growth Management

01 Sep 2011
News

The City Solution

the mayor of New York City, Michael Bloomberg (MBA 1966) is also the chairman of the C40, a group of fellow mayors from the world’s 40 largest cities who have banded together... View Details

Keywords: Garry Emmons; Administration of Environmental Quality Programs; Government; Electric Power Generation, Transmission, Distribution; Utilities

01 Mar 2019
News

City Hall’s Headbanger

Above: photo by Minesh Bacrania As mayor of Albuquerque, New Mexico, Tim Keller (MBA 2005) is focused on bread-and-butter initiatives that drive down crime and attract business. And he’s been successful on both counts since taking office... View Details

Keywords: Julia Hanna

February 1997 (Revised January 1998)
Background Note

Day in the Life of The New York Times on the Web, A

By: Jeffrey F. Rayport

January 2006
Article

Hospital Integration and Vertical Consolidation: An Analysis of Acquisitions in New York State

By: Robert S. Huckman

Keywords: Integration; Health; Consolidation; Theory; Mergers and Acquisitions

Read Now

November 2009
Case

Incentive or Insult? The Case of Joe Torre and the New York Yankees

By: Richard S. Tedlow and David Ruben

Keywords: Sports Industry; New York (city, NY)

05 Dec 2013
News

Smart cities: Are smart cities empty hype?

March 2003
Article

Technological Development and Medical Productivity: The Diffusion of Angioplasty in New York State

By: David M. Cutler and Robert S. Huckman

A puzzling feature of many medical innovations is that they simultaneously appear to reduce unit costs and increase total costs. We consider this phenomenon by examining the diffusion of percutaneous transluminal coronary angioplasty (PTCA)—a treatment for coronary... View Details

Keywords: Innovation and Invention; Cost; Health Care and Treatment; Health Disorders; Performance Improvement; Product; New York (state, US)