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  • February 2018
  • Case

EmQuest: Travel Distribution in the Digital Era

By: Karim R. Lakhani and Gamze Yucaoglu
EmQuest, Emirates Group’s travel distribution company, must decide what to do with its contract with the global distribution system it uses, Sabre. Since its founding in 1988, EmQuest was servicing travel agents in the MENA region by providing a connection to over 400... View Details
Keywords: UAE; Decision; Business Model; Competitive Strategy; Growth and Development Strategy; Decision Choices and Conditions; Business Strategy; Value Creation; Change Management; Emerging Markets; For-Profit Firms; Competitive Advantage; Travel Industry; United Arab Emirates
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  • 07 Oct 2014
  • First Look

First Look: October 7

Business School Case 914-049 YAAS's Service Center This case is about a compensation change at an automotive service company in the Middle East. The case allows investigation and analysis of many issues related to compensation design and... View Details
Keywords: Sean Silverthorne
  • March 2019
  • Article

Economics of Converting Renewable Power to Hydrogen

By: Gunther Glenk and Stefan Reichelstein
The recent sharp decline in the cost of renewable energy suggests that the production of hydrogen from renewable power through a power-to-gas process might become more economical. Here we examine this alternative from the perspective of an investor who considers a... View Details
Keywords: Sustainability; Clean Technology; Renewable Energy; Energy Storage; Sustainability Management; Sustainable Business; Synergies; Green Hydrogen; Green Technology; Environment; Decarbonization; Carbon Emissions; Carbon Abatement; Energy; Accounting; Decision Making; Economics; Environmental Management; Growth and Development; Management; Operations; Science; Transportation; Battery Industry; Chemical Industry; Construction Industry; Consulting Industry; Energy Industry; Green Technology Industry; Industrial Products Industry; Manufacturing Industry; Shipping Industry; Steel Industry; Technology Industry; Transportation Industry; Utilities Industry; Africa; Asia; Europe; North and Central America; South America; Middle East
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  • 26 May 2019
  • News

Finding your next job: Out with CVs, in with memes

  • December 2020
  • Supplement

France Télécom (B): A Wave of Staff Suicides

By: Cynthia A. Montgomery and Ashley V. Whillans
In the B case we learn that at least 19 France Telecom employees took their own lives between 2006 and 2009, 12 others attempted suicide, and eight suffered from serious depression for reasons reportedly related to work. Some of these deaths occurred in public places,... View Details
Keywords: Mental Health; Change; Crime and Corruption; Ethics; Health; Human Capital; Human Resources; Labor and Management Relations; Labor Unions; Law; Social Psychology; Strategy; Leadership Style; Organizations; Problems and Challenges; Relationships; Crisis Management; Employees; Well-being; Telecommunications Industry; Europe; European Union
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  • January 2021 (Revised July 2022)
  • Case

Snapp: Scaling Under Sanctions in Iran (A)

By: Meg Rithmire and Gamze Yucaoglu
The case opens in November 2019 as Eyad Alkassar and Mahmoud Fouz, co-founders of Iran’s first and leading ride-hailing platform, Snapp, find out about Apple’s and Google’s decisions to remove all Iranian apps from their respective application stores.
The case... View Details
Keywords: Sanctions; Change Management; Disruption; Volatility; Decision Choices and Conditions; Cross-Cultural and Cross-Border Issues; Government and Politics; International Relations; National Security; Risk Management; Crisis Management; Transportation Industry; Iran; Middle East
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  • March 2019
  • Case

Investing in the Future: Corning Inc. and the Alternative School for Math and Science

By: Derek van Bever and Miho Kubagawa
In early 2017, Kim Frock (MBA 1987), founder and administrative head of school for the Alternative School for Math and Science (ASMS) in Corning, New York, is beginning to think through the issue of leadership succession at the school. Founded in close partnership with... View Details
Keywords: Middle School Education; Leadership; Management Succession; Partners and Partnerships; Business and Community Relations
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    Robert C. Merton

    Robert C. Merton is the School of Management Distinguished Professor of Finance at the MIT Sloan School of Management.

    Merton is University Professor Emeritus at Harvard University and was the George Fisher Baker Professor of... View Details

    Keywords: banking; brokerage; financial services; insurance industry; investment banking industry; retail financial services
    • June 2009 (Revised February 2010)
    • Case

    Cirque du Soleil -- The High-Wire Act of Building Sustainable Partnerships

    By: Ramon Casadesus-Masanell and Maxime Aucoin
    The case describes the history and business model of Cirque du Soleil (CdS). The case allows for a rich discussion and analysis of Cirque du Soleil's business model with an emphasis on how it interacts with that of MGM Mirage. Le Cirque and MGM's business models... View Details
    Keywords: Business Model; Investment; Profit; Globalized Markets and Industries; Growth and Development Strategy; Market Entry and Exit; Partners and Partnerships; Trust; Entertainment and Recreation Industry
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    • June 2024
    • Article

    Oral History and Business History in Emerging Markets

    By: Geoffrey Jones
    This article describes the motivation, structure and use of the Creating Emerging Markets (CEM) oral history-based project at the Harvard Business School. The project consists of lengthy interviews with business leaders from emerging markets. By June 2024 183... View Details
    Keywords: Emerging Economies; Oral History; Emerging Markets; Business History; Research
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    • 09 Sep 2009
    • First Look

    First Look: September 9

    failures are likely to spur problem solving. We hypothesize that problem solving activities are especially likely to follow reported operational failures that provoke financial and legal liability risks. We also hypothesize that View Details
    Keywords: Martha Lagace
    • 01 Dec 2014
    • News

    Bridging the “Middle Skills” Gap

    • 11 May 2009
    • Research & Ideas

    The IT Leader’s Hero Quest

    process redesign. Over the years, the CIO job has remained a hot seat in business and has, in turn, become a key management position in executing a company's competitive cost structure and strategy. It has become a key senior View Details
    Keywords: by Martha Lagace
    • April 2009 (Revised August 2010)
    • Case

    Buro Happold

    By: Robert G. Eccles and Kerry Herman
    Padraic Kelly became Managing Director (MD) of the engineering services firm Buro Happold in 1996. One of his first initiatives was "Aim for Growth," which was intended to help the firm grow beyond its current size where it was constrained by a structure of having each... View Details
    Keywords: Training; Entrepreneurship; Leadership Development; Growth and Development Strategy; Management Skills; Organizational Culture; Programs
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    • 2019
    • Chapter

    Merchants and the Origins of Capitalism

    By: Sophus A. Reinert and Robert Fredona
    N.S.B. Gras, the father of business history in the United States, argued that the era of mercantile capitalism was defined by the figure of the “sedentary merchant,” who managed his business from home, using correspondence and intermediaries, in contrast to the earlier... View Details
    Keywords: Economic Systems; History; Business History
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    • Web

    Employment Data

    Finance 38% General Management 13% Marketing 11% Other 5% Strategic Planning 8% Locations United States: 88% Mid-Atlantic 5% Midwest 6% Northeast 49% South 5% Southwest 6% West 17% International: 12% Asia 5% Canada <1% Europe 5% Latin... View Details
    • March 2020 (Revised November 2020)
    • Case

    FinTech Hive at DIFC: Creating a Fintech Ecosystem in Dubai

    By: Marco Di Maggio and Gamze Yucaoglu
    The case opens in 2019 as Raja Al Mazrouei, executive vice president of FinTech Hive (the Hive) at the Dubai International Financial Centre (DIFC), the first and largest financial technology accelerator in the Middle East, Africa and South Asia region, contemplates her... View Details
    Keywords: Fintech; Emerging Markets; Business Startups; Venture Capital; Management; Information Technology; Growth Management; Financial Markets; Financial Institutions; United Arab Emirates; Middle East; Dubai
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    • 04 Mar 2020
    • Research & Ideas

    How Schmoozing with the Boss Helps Men Get Promoted

    female, women make up only 38 percent of middle management jobs, 22 percent of C-suite seats, and a grim 5 percent of CEO positions, according to 2019 data from the consulting firm McKinsey & Company.... View Details
    Keywords: by Dina Gerdeman
    • 2017
    • Working Paper

    Merchants and the Origins of Capitalism

    By: Sophus A. Reinert and Robert Fredona
    N.S.B. Gras, the father of Business History in the United States, argued that the era of mercantile capitalism was defined by the figure of the “sedentary merchant,” who managed his business from home, using correspondence and intermediaries, in contrast to the earlier... View Details
    Keywords: Economic Systems; History; Business History
    Related
    • Program

    Senior Executive Leadership Program—Middle East

    Take advantage of resources for lifelong learning as a member of the global HBS alumni community Who Should Attend Senior executives, senior functional leaders, or general managers leading successful, established companies in the View Details