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  • 23 Apr 2014
  • HBS Case

Are Electronic Cigarettes a Public Good or Health Hazard?

When electronic cigarettes first appeared a little over a decade ago, they were hailed by many as a godsend: a tool to help smokers quit while mitigating the most harmful effects of tobacco. "The [e-cigarette] market is producing, at no cost to the taxpayer, an... View Details
Keywords: by Michael Blanding; Food & Beverage; Advertising
  • 01 Apr 2014
  • Research & Ideas

When Do Alliances Make Sense?

To answer one of the oldest business quandaries—is it better to partner or go solo on a project—John Beshears looked for answers in an unusual place: the oil and gas drilling industry in the Gulf of Mexico. But instead of mining for energy sources, Beshears dug for... View Details
Keywords: by Michael Blanding; Energy; Utilities
  • 12 Aug 2013
  • Research & Ideas

‘Hybrid’ Organizations a Difficult Bet for Entrepreneurs

Consider two organizations with the same noble purpose: to solve the problem of poor eyesight in developing countries. The first, the Centre for Vision in the Developing World, follows a traditional nonprofit model, soliciting donations that fund the creation and... View Details
Keywords: by Michael Blanding
  • 15 Apr 2013
  • Research & Ideas

Solving the Search vs. Display Advertising Quandary

The dirty little secret of advertising agencies is that much of their work is pure guesswork. Companies spread out their advertising budgets across channels—a little bit of TV, some print media, a few billboards—and wait for customers to roll in. In very few cases,... View Details
Keywords: by Michael Blanding; Advertising
  • 16 Apr 2012
  • Research & Ideas

The Inner Workings of Corporate Headquarters

Physicists tell us entropy is the natural state of the world, and that law seems especially true in today's multidivisional company. "When you create organizational subunits of any form, they'll have a tendency to focus internally on their own things," says... View Details
Keywords: by Michael Blanding
  • 19 Dec 2011
  • Research & Ideas

Climbing the Great Wall of Trust

In recent conversations with US executives doing business in China, Harvard Business School Assistant Professor Roy Y.J. Chua heard about a new trend. In an East Asian version of cutting deals on the golf course, Chinese executives often take partners to teahouses to... View Details
Keywords: by Michael Blanding
  • 22 Aug 2012
  • Research & Ideas

Advertising: It’s Not ‘Mad Men’ Anymore

Fans of the television show Mad Men are well acquainted with the mystique of the advertising business, circa 1960s, where relationships were consummated over martinis and campaigns fashioned through the wizardry of creative director Don Draper, swooping into the pitch... View Details
Keywords: by Michael Blanding; Advertising
  • 16 Jul 2024
  • Research & Ideas

Weighing Digital Tradeoffs in Private Equity

When private equity (PE) firms buy a company, they typically follow a standard playbook to create value—streamlining operations, restructuring debt, changing management, and cutting costs. However, as digital technologies and artificial intelligence allow companies to... View Details
Keywords: by Michael Blanding; Financial Services
  • 12 Feb 2018
  • Research & Ideas

Customers at the Back of the Line Are Anxious—Can You Keep Them from Leaving?

Nobody likes being last. We avoid picking the cheapest wine on the menu or the final donut in the box. “And we hate being picked last in gym class,” says Harvard Business School professor Ryan Buell. “Humans are very social creatures, and we are driven to compare... View Details
Keywords: by Michael Blanding; Retail; Service
  • 17 Dec 2018
  • Research & Ideas

Women Receive Harsher Punishment at Work Than Men

The evidence has long shown that women are discriminated against in the workplace. Now it appears that they are even punished more harshly than men when they are in the wrong. A new research paper reveals that when women at Wells Fargo engaged in misconduct, “they were... View Details
Keywords: by Michael Blanding; Financial Services
  • 22 Oct 2021
  • Research & Ideas

Want Hybrid Work to Succeed? Trust, Don’t Track, Employees

and if given the tools, empowerment, and support, they will not only perform for you—they will thrive,” Neeley says. “We need to trust ourselves, trust our people, and increase our skills on how to lead both in the office and virtually.” About the Author View Details
Keywords: by Michael Blanding
  • 19 Jan 2015
  • Research & Ideas

Is Wikipedia More Biased Than Encyclopædia Britannica?

For more than a century, the long, stately rows of Encyclopædia Britannica have been a fixture on the shelves of many an educated person's home—the smooshed-together diphthong in the first word a symbol of old-world erudition and gravitas. So it was a shock to many... View Details
Keywords: by Michael Blanding; Publishing
  • 19 May 2020
  • Research & Ideas

Why Privacy Protection Notices Turn Off Shoppers

it super-salient,” says John. “People who are already thinking about privacy will know where to look for it. For those who aren’t, it’s best not putting it at the top of their mind.” About the Author Michael Blanding is a writer based in... View Details
Keywords: by Michael Blanding; Retail
  • 08 Jun 2021
  • Research & Ideas

Tell Me What to Do: When Bad News Is a Big Relief

the difficulty of decisions and the perverse incentives that can come from them can help reduce this preference for worse news,” says Barasz, “and, ideally, free people to make better choices.” About the Author Michael Blanding is a... View Details
Keywords: by Michael Blanding
  • 03 Nov 2011
  • Working Paper Summaries

Pricing and Efficiency in the Market for IP Addresses

Keywords: by Benjamin Edelman & Michael Schwarz; Publishing
  • 25 Jun 2018
  • Research & Ideas

In America, Immigrants Really Do Get the Job Done

ferrantraite The Muslim ban. The Wall. Children separated from their parents at the Mexican border. The past two years have seen an aggressive push by the Trump administration against both legal and illegal immigration. But it’s not just the United States seeing a... View Details
Keywords: by Michael Blanding; Agriculture & Agribusiness; Technology; Service
  • 16 Jul 2014
  • HBS Case

Marketing Obamacare

the others tallied up levels of enrollment far above the national average. How did they do it? Quelch looked at one of those success stories—Connecticut—for clues. In a new Harvard Business School case co-written with researcher Michael... View Details
Keywords: by Michael Blanding; Health
  • 26 Jan 2015
  • Research & Ideas

National Health Costs Could Decrease if Managers Reduce Work Stress

Our work can literally make us sick. Long hours, impossible demands from bosses, and uncertain job security can take their toll on our mental and physical well-being, leading to stress-induced aches and pains and anxiety. In extreme cases, the consequences can be... View Details
Keywords: by Michael Blanding; Health
  • 17 Apr 2008
  • Working Paper Summaries

Diffusing Management Practices within the Firm: The Role of Information Provision

Keywords: by Michael J. Lenox & Michael W. Toffel; Technology
  • 06 Jul 2020
  • Research & Ideas

The Right Way to Manage Customer Churn for Maximum Profit

they spend any more money or do any additional work. The only thing we are suggesting is that they change their algorithm.” About the Author Michael Blanding is a writer based in Boston. [Image: RyanJLane ] Related Reading The Profit... View Details
Keywords: by Michael Blanding; Retail; Service; Financial Services
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