Publications

05 Jun 2006
Research & Ideas

Using Competition to Reform Healthcare

we have discussed, even if some services must be provided locally, the relevant market for most medical conditions should be regional or even national. Providers that fail to think in these terms will become... View Details

Keywords: by Michael E. Porter; Health

August 2022 (Revised January 2025)
Case

NOW PT (A): Should We Invest?

By: George A Riedel, Amy Klopfenstein and Mel Martin

In fall 2021, a team of students from the HBS Impact Investing Fund considered Neurologic Optimal Wellness Physical Therapy (NOW PT) for a potential investment. Dr. Banks, the founder of NOW PT, drove to visit patients. She sought an investment from the fund to open a... View Details

Keywords: Entrepreneurship; Social Entrepreneurship; Finance; Investment; Health; Health Care and Treatment; Medical Specialties; Buildings and Facilities; Financial Services Industry; Financial Services Industry; North and Central America; United States; Massachusetts

13 Aug 2024
Op-Ed

Can AI Save Physicians from Burnout?

content. In 2022, Amazon introduced Amazon Clinic, a virtual health care service using AI to provide affordable treatment for common conditions. In October 2023, 10,000 clinicians and staff at the Permanente View Details

Keywords: by Susanna Gallani, Lidia Moura, and Katie Sonnefeldt; Health

22 Feb 2016
Research & Ideas

The ‘Mother of Fair Trade’ was an Unabashed Price Protectionist

“She also offered medical advice, delivery services, and prescription compounding—services not offered by department stores,” writes Sawyer. “Gleason also cultivated a reputation for providing indigent community members with View Details

Keywords: by Dina Gerdeman; Legal Services; Legal Services; Legal Services

26 May 2015
First Look

First Look: May 26

it into a standalone business, continue publishing in academic journals, license their content to an established medical vendor, or some combination of these? This case allows students to develop and evaluate approaches to disseminating... View Details

Keywords: Sean Silverthorne

30 Aug 2010
Research & Ideas

Turning Employees Into Problem Solvers

Ten years ago, the Institute of Medicine published To Err is Human, a groundbreaking report that pushed the issue of medical errors into the public spotlight. That we all make mistakes was certainly nothing new: Operational failures occur... View Details

Keywords: by Julia Hanna; Health

08 Apr 2016
Research & Ideas

How to Hire a Millennial

take a hard look at their mentorship programs, a widely embraced concept that now too often degenerates into pro forma and intermittent “check-in” lunches. More important, companies must offer clear pathways to real responsibility. The kidney dialysis and View Details

Keywords: by Joseph Fuller

07 Mar 2000
Research & Ideas

Putting Health Care Consumers in the Driver’s Seat

health-care service and medical technology providers can play in consumer-driven health-care reform. Wrapping up the conference, representatives from each of several breakout meetings summarized their take... View Details

Keywords: by Staff; Health

01 Apr 2015
Research & Ideas

The Slow, Steady Battle to Fix Cancer Care

After a cancer patient's first 30 days in the American medical system, the bills start stacking up—right next to the pile of paperwork explaining benefits. "It's very hard for patients to match these things up," says Dr. Thomas... View Details

Keywords: by Carmen Nobel; Health

23 Apr 2013
First Look

First Look: April 23

MIT Sloan Management Review Experiments in Open Innovation at Harvard Medical School By: Guinan, Eva C., Kevin J. Boudreau, and Karim R. Lakhani Abstract—Harvard Medical School seems an unlikely organization... View Details

Keywords: Sean Silverthorne

May 2008 (Revised April 2018)
Case

The University of Texas MD Anderson Cancer Center: Interdisciplinary Cancer Care

By: Michael E. Porter and Sachin H. Jain

In 2006, University of Texas MD Anderson Cancer Center was an internationally leading institution for cancer care, education, and research. Since 1996, it had successfully reorganized itself from a cancer hospital that was physically organized around clinical... View Details

Keywords: Buildings and Facilities; Health Disorders; Organizational Structure; Medical Specialties; Organizational Change and Adaptation; Value Creation; Service Delivery; Research; Health Care and Treatment; Education Industry; Health Industry; Texas

26 Jun 2000
Research & Ideas

Presentation Round-Up

creation, production, delivery and use of the Web, as well as toward a service delivery infrastructure. Panelist Katie Burke (HBS MBA '95) noted Web-based e-mail as a good example of how and why software is turning into a service.... View Details

Keywords: by Martha Lagace & Kenneth Liss; Technology; Communications; Telecommunications

24 Oct 2006
First Look

First Look: October 24, 2006

paper, we examine the impact of the AIDS epidemic on African nations through 2002 using the male circumcision rate to identify plausibly exogenous variation in HIV prevalence. Medical researchers have found significant evidence that male... View Details

Keywords: Sean Silverthorne

15 Feb 2000
Research & Ideas

Growing Pains: Prescriptions for U.S. Health Care

examples have already begun to appear in the form of specialized treatment centers that concentrate, for instance, on cardiac or renal disorders or high-tech medical imaging. This narrow focus minimizes overhead costs and increases... View Details

Keywords: by Staff; Health

16 Feb 2016
First Look

February 16, 2016

Marketing Studies Build It, Buy It, or Both? Rethinking the Sourcing of Advertising Services By: Silk, Alvin J., and Marta M. Stiglin Abstract—This paper provides an update on the current state of in-house agencies. Whereas traditional... View Details

Keywords: Sean Silverthorne

12 Jan 2016
First Look

January 12, 2016

medical devices after they are approved by the appropriate regulatory authorities. Historically, such surveillance was based on voluntary reports by medical practitioners, but with the widespread adoption of... View Details

Keywords: Carmen Nobel

12 Jul 2020
Research & Ideas

Solving COVID'S Mental Health Crisis

at-home services or take-home medications under the close supervision of a treatment professional. Many are taking advantage of the easing of telehealth restrictions to expand access and deliver View Details

Keywords: by Howard Stevenson and Shirley Spence; Health

December 2009 (Revised May 2012)
Case

Koo Foundation Sun Yat-Sen Cancer Center: Breast Cancer Care in Taiwan

By: Michael E. Porter, Jennifer F Baron and C. Jason Wang

Taiwan's Koo Foundation Sun Yat-Sen Cancer Center has developed an integrated, team-based care delivery model for breast cancer care that is being expanded to other cancer types in 2009. A decade earlier, President and CEO Dr. Andrew Huang and the Center had worked... View Details

Keywords: Health Care and Treatment; Medical Specialties; Service Delivery; Outcome or Result; Performance Effectiveness; Quality; Integration; Health Industry; Insurance Industry; Taiwan