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- Faculty Publications (87)
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- All HBS Web (379)
- Faculty Publications (87)
- 03 Mar 2009
- First Look
First Look: March 3, 2009
search affiliated sellers (stores). There are three motives for diverting search (i.e., inducing consumers to search more than they would like): 1) trading off higher total View Details
Keywords: Martha Lagace
- 04 Feb 2014
- First Look
First Look: February 4
value-added products like yogurt. The entry of large multi-brand retailers like Walmart and Carrefour in the Indian market threatens to squeeze Amul's margins and undermine its low-cost distribution network.... View Details
Keywords: Sean Silverthlorne
- 01 May 2018
- First Look
First Look at New Research and Ideas, May 1, 2018
extensive (turnover) margin as opposed to asymmetric effort responses on the intensive margin. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=54422 Harvard Business School Case... View Details
Keywords: Sean Silverthorne
- 02 Feb 2004
- Research & Ideas
Where Does Apple Go From Here?
has Apple had such a difficult job growing beyond the Mac? A: Apple is a computer company, and Jobs has always understood that his core franchise was very closely connected to the core computer franchise. View Details
Keywords: by Sean Silverthorne
- 01 Jan 2011
- News
Peter Harf, MBA 1974
focusing the company on consumer goods. "We had a lot of marginal pieces in our portfolio," explains Harf. In those early years, Harf acquired around 25 companies. "I'm not afraid of taking risks. I'm not... View Details
- 23 Dec 2002
- Research & Ideas
Partnering and the Balanced Scorecard
propositions that lead customers to do more business and at higher margins with the company Innovation and excellence in products, services, and processes The capabilities and alignment of employees and... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 23 Jun 2003
- Research & Ideas
Psychology, Pathology, and the CEO
market share. Its Mach3 shaving system was a blockbuster product, but the company was suffering the effects of its own reliance on trade loading—the practice of offering discounts to retail customers at the end of a quarter in order View Details
Keywords: by Rosabeth Moss Kanter
- 11 Sep 2007
- First Look
First Look: September 11, 2007
employers cost relief, consumers and physicians will be empowered to make the system work the way it should. Return to Imperial Trade? John Holt & Co (Liverpool) Ltd. as a... View Details
Keywords: Martha Lagace
- 31 Jan 2017
- First Look
First Look at New Research: January 31, 2017
payments for the precise determination of a ship’s longitude. However, the prize did not prohibit patenting. We use a new dataset of marine chronometer inventors to show that the propensity View Details
Keywords: Carmen Nobel
- 01 Nov 2011
- First Look
First Look: Nov. 1
discrimination and advertising. For vouchers to provide successful price discrimination, the valuations of consumers who have access to vouchers must systematically differ... View Details
Keywords: Sean Silverthorne
- 28 Jan 2002
- Research & Ideas
Read All About It! Newspapers Lose Web War
attention to the disruptive proposal. For example, when DEC launched the minicomputer, IBM might have looked at that new business and said, "let them have it." IBM's mainframe customers didn't need it, the small business market... View Details
- 24 Feb 2014
- Research & Ideas
Busting Six Myths About Customer Loyalty Programs
There are three ways to differentiate in retailing: location, location, and location. The problem is that as markets mature, location becomes less potent as a competitive advantage because the consumer has a... View Details
- 19 Feb 2019
- First Look
New Research and Ideas, February 19, 2019
and regulation of insurance markets, including the interaction between consumer choice difficulties or biases and adverse selection. We then document evidence on consumer mistakes in health-care utilization... View Details
Keywords: Sean Silverthorne
- 09 May 2005
- Research & Ideas
Hold or Fold? Sizing Up Business Risk
as "high" or "low," with "high" being anything from pretty satisfied to very satisfied and "low" being anything from deeply unsatisfied to View Details
- 12 Jul 2016
- First Look
July 12, 2016
lecture courses as MOOCs. While the future role of MOOCs in higher education remained a topic of public debate, edX needed to answer concrete managerial and strategic questions. For example, what should edX's scope be? Should edX try... View Details
Keywords: Sean Silverthorne
- 28 Mar 2017
- First Look
First Look at New Research, March 28
value-added products like yogurt. The entry of large multi-brand retailers like Walmart and Carrefour in the Indian market threatens to squeeze Amul's margins and undermine its low-cost distribution network.... View Details
Keywords: Sean Silverthorne
- 12 Sep 2006
- First Look
First Look: September 12, 2006
most intense battles of the cola wars were fought over the $66 billion CSD industry in the United States, where the average American consumes 52 gallons of CSD per year. In a "carefully waged competitive struggle," from 1975... View Details
Keywords: Sean Silverthorne
- 07 Aug 2012
- First Look
First Look: August 7
application variety, applications often also exhibit direct network effects. When there are direct network effects, users prefer to consume the same applications to benefit... View Details
Keywords: Sean Silverthorne
- 26 Jul 2016
- First Look
July 26, 2016
two-sided markets grew to scale, network effects kicked in as more consumers bred more suppliers and vice versa. But how did these platforms acquire their first customers at the time when they had so few... View Details
Keywords: Sean Silverthorne
- 26 Jun 2007
- First Look
First Look: June 26, 2007
the room in order to force its owner to get out of bed. Beset by media attention and consumer interest but still at least a year away from the ability View Details
Keywords: Martha Lagace