Maps - Publications - Faculty & Research

29 Aug 2022
Op-Ed

Income Inequality Is Rising. Are We Even Measuring It Correctly?

medium-to-high-income earners. We created interactive maps to show where different US counties fall both in terms of overall inequality as measured by the Gini coefficient, and where this inequality is concentrated through the more... View Details

Keywords: by Jon M. Jachimowicz, Kristin Blesch, and Oliver P. Hauser

19 Mar 2014
Research & Ideas

A Brand Manager’s Guide to Losing Control

branding," wherein consumers not only discuss and disseminate branded content, they also create it. In the paper The Uninvited Brand, published in the journal Business Horizons in 2011, Avery and coauthor Susan Fournier map out the... View Details

Keywords: by Carmen Nobel; Advertising

22 Oct 2021
Research & Ideas

Want Hybrid Work to Succeed? Trust, Don’t Track, Employees

The COVID-19 pandemic made remote work more the norm than the exception, and now many companies are struggling to map out a hybrid plan that both managers and employees can embrace long term. With return-to-work policies in flux, this is... View Details

Keywords: by Michael Blanding

09 Apr 2024
Research & Ideas

When Climate Goals, Housing Policy, and Corporate R&D Collide, Social Good Can Emerge

For almost four years, Omar Asensio and his colleagues have been studying the impact of federal energy programs on low-income neighborhoods. The intersection of technology—artificial intelligence, in particular—and public policy has long been an area of focus for... View Details

Keywords: by Glen Justice

09 Jun 2021
Research & Ideas

How Tennis, Golf, and White Anxiety Block Racial Integration

team showed hundreds of survey participants maps of a fictional city with varying degrees of racial diversity and segregation near places considered relevant to participants’ imagined lives, such as homes, offices, banks, shopping malls,... View Details

Keywords: by Jay Fitzgerald

21 Aug 2017
Lessons from the Classroom

Companies Love Big Data But Lack the Strategy To Use It Effectively

streams that track performance feedback and organizational culture; and analyses of digital trace data to map and shape organizational networks. “As managers and employees work through these challenges and tradeoffs, the potential gains... View Details

Keywords: by Dina Gerdeman

09 Jan 2006
Research & Ideas

When Benchmarks Don’t Work

strategies. The strategy map for a support unit typically includes a financial objective to improve its efficiency in supplying services to the enterprise. This objective is usually measured by the cost of services provided and a... View Details

Keywords: by Robert S. Kaplan; Service

07 Aug 2013
What Do You Think?

Is There Still a Role for Judgment in Decision-Making?

decision theory in which we were advised to construct decision trees, mapping outcomes, attaching values to each one, and estimating probabilities that various combinations of outcomes might occur. Judgment entered into the construction... View Details

Keywords: by James Heskett

25 Apr 2007
Research & Ideas

Feeling Stuck? Getting Past Impasse

impasse is developmentally necessary. The meaning of an impasse, although it's usually first expressed as a failure or in an internalized notion of inadequacy, is a request for us to change our way of thinking about ourselves and our place in the world. At impasse our... View Details

Keywords: by Martha Lagace

27 Nov 2006
What Do You Think?

What’s to Be Done About Performance Reviews?

opportunity within the organization? To map out an individual plan for personal development? All of these? Too often this is unclear. Is it any wonder then that managers, many of whom receive little or no training in how to do it, conduct... View Details

Keywords: by Jim Heskett

18 Mar 2019
Research & Ideas

Stuck in Commuter Hell? You Can Still Be Productive

Employees should think about work on the way to work by mentally mapping out a plan for their day. By using the travel time as an opportunity to get into the work mindset, employees are giving themselves a chance to make an easier mental... View Details

Keywords: by Dina Gerdeman

24 Jan 2011
HBS Case

Terror at the Taj

"We've mapped it," he explains. When it comes to selecting employees, Indian Hotels CEO Raymond N. Bickson describes how he first looks for "nice people who are not afraid of serving people." He can teach them to be a... View Details

Keywords: by Julia Hanna; Accommodations

30 Jul 2012
Research & Ideas

How Technology Adoption Affects Global Economies

borders of modern-day nations with the cultures and civilizations of the ancient time periods, the team used maps from the 2006 edition of The World Factbook, published by the Central Intelligence Agency.) There appeared to be no... View Details

Keywords: by Carmen Nobel

14 Jul 2003
Research & Ideas

Understaffed and Overworked: What Now?

strategy, it's essential to regularly reevaluate individual and team goals to ensure that each still maps to those of the company. — "How will it satisfy stakeholders?" How important is it to your boss, your team, and other... View Details

Keywords: by Paul Michelman

Research Summary

Overview

By: Roberto Verganti

Roberto’s research focuses on how to create innovations that are meaningful for people, for society, and for their creators. He explores how leaders and organizations generate radically new visions, and make those visions come real. His studies lie at the intersection... View Details

Keywords: Integrated Design; Strategy; Design Thinking; Innovation; Artificial Intelligence; Design; Technology; Leadership; Innovation Strategy

13 Sep 2021
Research & Ideas

Science: The Unlikely Frontier for New Business Ideas

curate and share knowledge between the corporate and academic worlds better, so that managers don’t have to decipher the ever-expanding corpus of journal articles, Krieger says. “Managers need more than just a search engine for scientific articles; they need View Details

Keywords: by Avery Forman

24 Nov 2003
Research & Ideas

Boards and Corporate Governance: A Balanced Scorecard Approach

The Balanced Scorecard helps organizations manage the value creation process at each of these levels. In each situation, the Balanced Scorecard creates a strategy map that links financial results with the key drivers of the business... View Details

Keywords: Re: Robert S. Kaplan & Krishna G. Palepu

04 Aug 2011
What Do You Think?

How Dangerous Is Common Sense to Managers?

served or failed us. Most felt that common sense had its place in combination with formal systems of knowledge, research, and planning. As Michael Aschenbach put it, "If you get lost in the woods, it is good to have survival experience. Having a View Details