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  • All HBS Web  (12,690)
    • People  (75)
    • News  (2,978)
    • Research  (3,776)
    • Events  (39)
    • Multimedia  (347)
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  • spring 2003
  • Article

Learning How and Learning What: Effects of Tacit and Codified Knowledge on Performance Improvement Following Technology Adoption

By: Amy Edmondson, Gary P. Pisano, Richard Bohmer and Ann Winslow
Keywords: Learning; Knowledge; Performance; Technology
Citation
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Edmondson, Amy, Gary P. Pisano, Richard Bohmer, and Ann Winslow. "Learning How and Learning What: Effects of Tacit and Codified Knowledge on Performance Improvement Following Technology Adoption." Decision Sciences 34, no. 2 (spring 2003): 197–223.
  • 06 Feb 2020
  • Research & Ideas

What We Learned from Reading Jeff Bezos’ Patents

patent activities at Amazon. To do so, we began by looking at Amazon’s patent history using the Derwent Innovation database for the years 1998-2018, which included more than 11,000 published patents in the United States. We learned four... View Details
Keywords: by Tricia Gregg and Boris Groysberg; Retail
  • Research Summary

Managing Experimentation, Prototyping and Learning in R&D/Innovation

By: Stefan H. Thomke
Please contact Professor Thomke for the most current description of his research on experimentation strategies and/or copies of research articles (published and working papers). View Details
  • Research Summary

Innovating in Energy: Learning from High-Potential Ventures

By: Joseph B. Lassiter

My work at HBS has always focused on high-potential ventures.  Most recently, these have been professionally financed start-ups and buyouts in newly emerging energy and cleantech businesses. These ventures tend to be based on innovative insights into technology and... View Details

  • 12 Oct 2012
  • Panel Discussion

Environmental Disclosures: Lessons Learned from Empirical Research

By: Michael W. Toffel
Citation
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Toffel, Michael W. "Environmental Disclosures: Lessons Learned from Empirical Research." Greenhouse Gas Reporting Program: Opportunities for Research and Policy Analysis , Resources for the Future, Washington, DC, October 12, 2012. (Cosponsored by the U.S. Environmental Protection Agency.)
  • 01 Sep 2021
  • Op-Ed

How Women Can Learn from Even Biased Feedback

that may be unhelpful and detrimental to their careers. In the meantime, here are three ideas every woman can implement. Focus on learning In an interview, Bozoma Saint John, Netflix’s chief marketing officer, told me that she had never... View Details
Keywords: by Francesca Gino
  • Article

How Real Sales Learning Happens: In the Flow of Work

By: Yuchun Lee, Mark Magnacca and Frank V. Cespedes
Most learning in sales is through peer learning in task-specific contexts, and the effects are cumulative because modeling behavior is a big driver of how salespeople develop. This is very different from the experience in most training seminars, especially if the... View Details
Keywords: Sales; Learning; Training; Performance
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Lee, Yuchun, Mark Magnacca, and Frank V. Cespedes. "How Real Sales Learning Happens: In the Flow of Work." Learning Solutions (February 15, 2021).
  • September 4, 1988
  • Article

Why the Military Can't Learn to Shop

By: J. Ronald Fox
Keywords: Learning
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Fox, J. Ronald. "Why the Military Can't Learn to Shop." New York Times (September 4, 1988).
  • 2015
  • Working Paper

Coactive Vicarious Learning: Towards a Relational Theory of Vicarious Learning in Organizations

By: Christopher G. Myers
Vicarious learning—a process of individual belief and behavior change that occurs through being exposed to, and making meaning of, another's experience—has long been recognized as a key driver of individual, team and organizational success. Yet existing perspectives on... View Details
Keywords: Organizations; Learning
Citation
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Myers, Christopher G. "Coactive Vicarious Learning: Towards a Relational Theory of Vicarious Learning in Organizations." Harvard Business School Working Paper, No. 16-020, August 2015.
  • Research Summary

Adoption of Machine Learning Models in Real World Decision Making

By: Himabindu Lakkaraju
The goal of this research is to assess the impact of deploying machine learning models in real world decision making in domains such as health care. View Details
  • August 2006
  • Article

What Negotiators Can Learn from Improv Comedy

By: Michael A. Wheeler and Lakshmi Balachandra
Keywords: Negotiation; Entertainment
Citation
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Wheeler, Michael A., and Lakshmi Balachandra. "What Negotiators Can Learn from Improv Comedy." Negotiation 9, no. 8 (August 2006): 1–3.
  • 2001
  • Working Paper

Situated Knowledge and Learning in Dispersed Teams

By: Deborah Sole and Amy C. Edmondson
Citation
Related
Sole, Deborah, and Amy C. Edmondson. "Situated Knowledge and Learning in Dispersed Teams." Harvard Business School Working Paper, No. 01-068, June 2001.
  • June 11, 2014
  • Article

Keep Learning Once You Hit the C-Suite

By: Boris Groysberg
What skills do companies prize in C-level executives? To answer these questions, we surveyed 32 senior search consultants at a top global executive-placement firm. Experienced search consultants typically interview hundreds and even thousands of senior executives; they... View Details
Keywords: Executive Ability; Management Skills; Learning
Citation
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Groysberg, Boris. "Keep Learning Once You Hit the C-Suite." Harvard Business Review Digital Articles (June 11, 2014).
  • February 2008
  • Article

Confronting the Tension Between Learning and Performance

By: Amy C. Edmondson and Sara J. Singer
Keywords: Learning; Performance
Citation
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Edmondson, Amy C., and Sara J. Singer. "Confronting the Tension Between Learning and Performance." Systems Thinker 19, no. 1 (February 2008).
  • September–October 2013
  • Article

Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services

By: Jonathan R. Clark, Robert S. Huckman and Bradley R. Staats
The ongoing fragmentation of work has resulted in a narrowing of tasks into smaller pieces that can be sent outside the organization and, in many instances, around the world. This trend is shifting the boundaries of organizations and leading to increased outsourcing.... View Details
Keywords: Job Cuts and Outsourcing; Medical Specialties; Health Care and Treatment; Customer Focus and Relationships; Learning; Customer Satisfaction; Health Industry
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Clark, Jonathan R., Robert S. Huckman, and Bradley R. Staats. "Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services." Organization Science 24, no. 5 (September–October 2013): 1539–1557.
  • September 2013
  • Article

Cultures as Learning Laboratories: What Makes Some More Effective than Others?

By: Elaine Mosakowski, Goran Calic and P C Early
With a mandate to globalize, business school educators have increasingly embraced global service learning as an important technique for creating global mind-sets and enhancing cultural understanding in students. While we applaud this movement from the domestic to the... View Details
Keywords: Business Education; Learning; Cognition and Thinking; Cross-Cultural and Cross-Border Issues
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Mosakowski, Elaine, Goran Calic, and P C Early. "Cultures as Learning Laboratories: What Makes Some More Effective than Others?" Academy of Management Learning & Education 12, no. 3 (September 2013): 512–526.
  • 2005
  • Other Unpublished Work

Next Generation Learning via Next Generation Content

By: D. Quinn Mills
Keywords: Information Technology; Learning
Citation
Related
Mills, D. Quinn. "Next Generation Learning via Next Generation Content." MindEdge Press White Paper Series, MindEdge Press, Waltham, MA, December 2005.
  • September 2002
  • Article

Situated Knowledge and Learning in Dispersed Teams

By: Deborah Sole and Amy Edmondson
Keywords: Knowledge; Learning; Groups and Teams
Citation
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Sole, Deborah, and Amy Edmondson. "Situated Knowledge and Learning in Dispersed Teams." British Journal of Management 13 (September 2002): S17–S34.
  • October 1999
  • Article

What Netscape Learned from Cross-platform Software Development

By: M. A. Cusumano and D. B. Yoffie
Keywords: Applications and Software; Research and Development; Learning; Web Services Industry
Citation
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Cusumano, M. A., and D. B. Yoffie. "What Netscape Learned from Cross-platform Software Development." Communications of the ACM 42, no. 10 (October 1999): 72–78.
  • 2023
  • Working Paper

Learning to Use: Stack Overflow and Technology Adoption

By: Daniel Jay Brown and Maria P. Roche
In this paper, we examine the potential impact of Q&A websites on the adoption of technologies. Using data from Stack Overflow – one of the most popular Q&A websites worldwide – and implementing an instrumental-variable approach, we find that users whose questions... View Details
Keywords: Technology Adoption; Knowledge Sharing
Citation
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Brown, Daniel Jay, and Maria P. Roche. "Learning to Use: Stack Overflow and Technology Adoption." Harvard Business School Working Paper, No. 24-001, July 2023.
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