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  • 12 PM – 1:15 PM EST, 08 Nov 2021
  • Virtual Programming

Building Your Scaled Digital Organization

During this program led by HBS professor Karim R. Lakhani, learn how you can translate your HBS skill set to build or scale your organization using digitization, analytics, and artificial intelligence (AI) from a panel of HBS alumni who will share their extensive... View Details
  • October 2023 (Revised June 2024)
  • Case

ReUp Education: Can AI Help Learners Return to College?

By: Kris Ferreira, Christopher Thomas Ryan and Sarah Mehta
Founded in 2015, ReUp Education helps “stopped out students”—learners who have stopped making progress towards graduation—achieve their college completion goals. The company relies on a team of success coaches to engage with learners and help them reenroll. In 2019,... View Details
Keywords: AI; Algorithms; Machine Learning; Edtech; Education Technology; Analysis; Higher Education; AI and Machine Learning; Customization and Personalization; Failure; Education Industry; Technology Industry; United States
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  • 08 Nov 2023
  • Blog Post

Zone Defense: These self-driving, AI-powered drones do recon so soldiers don’t have to

think he was also just—as older brothers can be—skeptical of his younger brother,” Brandon says, laughing. It’s easy to laugh: Today, the brothers are cofounders of Shield AI, a rapidly growing artificial View Details
Keywords: Technology; Entrepreneurship
  • October 31, 2022
  • Article

Achieving Individual—and Organizational—Value with AI

By: Sam Ransbotham, David Kiron, François Candelon, Shervin Khodabandeh and Michael Chu
New research shows that employees derive individual value from AI when using the technology improves their sense of competency, autonomy, and relatedness. Likewise, organizations are far more likely to obtain value from AI when their workers do. This report offers key... View Details
Keywords: AI and Machine Learning; Value; Competency and Skills
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  • 24 Jul 2019
  • Blog Post

Data-Driven and in Demand

summer 2018. While she appreciated the resources of a large organization like Samsung, Ho wanted to be closer to the action and build her experience in big data and artificial... View Details
  • 08 Mar 2017
  • News

Safe, Secure, and Prosperous

Maria Fernandez (AMP 187, 2014) is the deputy secretary of the Intelligence and Capability Group for the Australia Department of Immigration and Border Protection. In this... View Details
  • 11 Nov 2021
  • Blog Post

ZONE DEFENSE: These self-driving, AI-powered drones do recon so soldiers don’t have to

be—skeptical of his younger brother,” Brandon says, laughing. It’s easy to laugh: Today, the brothers are cofounders of Shield AI, a rapidly growing artificial intelligence company based in San Diego, with... View Details
  • 20 Sep 2014
  • News

Making Big Data Think Bigger

  • November 2023 (Revised April 2024)
  • Case

Khanmigo: Revolutionizing Learning with GenAI

By: William A. Sahlman, Allison M. Ciechanover and Emily Grandjean
Already a leader in the edtech space since its 2008 launch, Khan Academy was now one of the first edtech organizations to embrace generative artificial intelligence ("genAI"). In March 2023, Khan Academy began beta testing Khanmigo, a genAI “guide” and tutor built with... View Details
Keywords: Technology Adoption; Leading Change; Entrepreneurship; Risk and Uncertainty; Education; AI and Machine Learning; Corporate Social Responsibility and Impact; Education Industry; Technology Industry; United States; San Francisco
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  • October 2023
  • Teaching Note

Timnit Gebru: 'SILENCED No More' on AI Bias and The Harms of Large Language Models

By: Tsedal Neeley and Tim Englehart
Teaching Note for HBS Case No. 422-085. Dr. Timnit Gebru—a leading artificial intelligence (AI) computer scientist and co-lead of Google’s Ethical AI team—was messaging with one of her colleagues when she saw the words: “Did you resign?? Megan sent an email saying that... View Details
Keywords: Ethics; Employment; Corporate Social Responsibility and Impact; Technological Innovation; AI and Machine Learning; Diversity; Prejudice and Bias; Technology Industry
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  • 09 Apr 2024
  • Book

Why Work Rituals Bring Teams Together and Create More Meaning

Social Circle Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: Image created with elements generated by Midjourney, an artificial intelligence tool, View Details
Keywords: by Michael Blanding
  • 19 Aug 2020
  • News

Demystifying AI for business leadership

  • 12 PM – 1 PM EST, 24 Feb 2021
  • Virtual Programming

"Moderna" Case Discussion with CEO Stéphane Bancel

Join Professor Karim Lakhani for an interactive discussion of the new Moderna case, joined by Moderna CEO Stéphane Bancel (MBA 2000, AMP 170). This timely case explores how a company builds a digital organization and leverages artificial intelligence and other digital... View Details
  • 18 May 2018
  • News

From Just Another AI Pilot to Scaled Production: The Missing Links to Convert Ideas to Economic Value for Fortune 500 Companies

  • 31 Jan 2022
  • News

Leading Disruption in a Legacy Business

  • February 2024 (Revised September 2024)
  • Case

TimeCredit

By: Emanuele Colonnelli, Raymond Kluender and Shai Benjamin Bernstein
TimeCredit is an artificial intelligence (AI) startup that is developing large language models (LLMs) to generate accounting memos. The case follows Ndonga Sagnia, a Gambian Harvard Business School MBA student with an accounting background, as she decides how much... View Details
Keywords: Accounting; Business Startups; Entrepreneurship; Financing and Loans; AI and Machine Learning; Entrepreneurial Finance; Identity; Technology Industry
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  • 01 Jun 2023
  • News

Alumni and Faculty Books

leadership intelligence essentials. Faculty Books Deeply Responsible Business: A Global History of Values-Driven Leadership By Geoffrey Jones, the Isidor Straus Professor of Business History, and Faculty... View Details
Keywords: Publishing Industries (except Internet); Information
  • February 2024
  • Teaching Note

TimeCredit

By: Emanuele Colonnelli, Raymond Kluender and Shai Benjamin Bernstein
Teaching Note for HBS Case No. 824-139. TimeCredit is an artificial intelligence (AI) startup that is developing large language models (LLMs) to generate accounting memos. The case follows Ndonga Sagnia, a Gambian Harvard Business School MBA student with an accounting... View Details
Keywords: Accounting; Business Startups; Entrepreneurship; Financing and Loans; AI and Machine Learning; Entrepreneurial Finance; Identity; Partners and Partnerships; Technology Industry
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  • 10 Jan 2024
  • Research & Ideas

Technology and COVID Upended Tipping Norms. Will Consumers Keep Paying?

Gazette. You Might Also Like: How Will the Tech Titans Behind ChatGPT, Bard, and LLaMA Make Money? Is AI Coming for Your Job? How Should Artificial Intelligence Be Regulated—if... View Details
Keywords: by Anna Lamb, Harvard Gazette

    Jacqueline Ng Lane

    Jackie Lane is an Assistant Professor in the Technology and Operations Management Unit at Harvard Business School and a co-Principal Investigator of the Laboratory for Innovation Science at Harvard (LISH) at the Digital Data Design Institute (D^3) at Harvard. She... View Details