Knowledge Workers - Publications - Faculty & Research

01 Oct 2021
Research & Ideas

Dying to Lead: How Reaching the Top Can Kill You Sooner

high-level business executives died three to five years earlier on average than lower-level workers at GE, and the research links the deaths to work-related stress. “What we’re beginning to understand is that life at the top isn’t that... View Details

Keywords: by Jay Fitzgerald

Blog

Is AI Coming for Your Job?

they understand how to use cognitive AI to transform their operations, the impact on workers promises to be dramatic. White-collar workers whose job security was founded on their View Details

11 Sep 2012
First Look

First Look: September 11

faced little consumer demand for natural products, and little consumer knowledge of what they entailed. The creation of new categories involved three overlapping waves of entrepreneurship. The first involved making the ideological case... View Details

Keywords: Sean Silverthorne

09 Apr 2007
Research & Ideas

Industry Self-Regulation: What’s Working (and What’s Not)?

firms are routinizing their tacit knowledge and tasks? In the same study, we also look at whether the quality management practices implemented in conjunction with ISO 9000 have spillover effects on how they address View Details

Keywords: by Martha Lagace

10 May 2022
Research & Ideas

Being Your Own Boss Can Pay Off, but Not Always with Big Pay

For generations, American workers have dreamed of striking out on their own, starting their own business, being their own boss—and ideally making a lot of money in the process. That sentiment appears to be alive and well today, amid an... View Details

Keywords: by Jay Fitzgerald

Web

Faculty & Researchers - Managing the Future of Work

related to the workforce, including the skills gap, degree inflation, care economics, the role of artificial intelligence in employment outcomes, the effectiveness of social entrepreneurs in improving education to employment outcomes, mechanisms for enhancing the... View Details

20 Dec 2022
Op-Ed

Employee Feedback: The Key to Retention During the Great Resignation

isolating at home, the remaining workers asked for KN95 masks, better testing protocols, and the right to turn away illegally unmasked customers. These requests were flatly refused—a surprising response from a company whose founder,... View Details

Keywords: by Michael Beer

15 Sep 2022
Research & Ideas

Looking For a Job? Some LinkedIn Connections Matter More Than Others

networks, before job-seekers need to use them. “People are realizing how important it is to have diverse teams, and by having a diverse digital network, you will be more able to find more diverse candidates.” Bojinov, who previously worked as a data scientist for... View Details

Keywords: by Michael Blanding

11 Jan 2022
Research & Ideas

Feeling Seen: What to Say When Your Employees Are Not OK

Behavior and Human Decision Processes. The benefits of talking it out Zlatev and colleagues conducted six studies involving a total of about 2,500 participants between 2018 and 2020. The results indicated that: Workers trust colleagues... View Details

Keywords: by Pamela Reynolds

Web

Social Enterprise - Faculty & Research

of this sort could be a valuable addition to many if not most companies in at least five ways: as a source of knowledge and expertise, as a sounding board and constructive critic, as a driver of accountability, as a stimulus for... View Details

26 May 2022
HBS Case

Apple vs. Feds: Is iPhone Privacy a Basic Human Right?

and political issues,” says Nien-hê Hsieh, the Kim B. Clark Professor of Business Administration at HBS, who coauthored the case. Staking out a clear social position can actually help a company’s bottom line, boosting employee morale, making View Details

Keywords: by Avery Forman

22 Apr 2019
Research & Ideas

Why Salespeople Struggle at Leading

people. That’s a big transition that many people can’t make.” Source: Harvard Business School Working Knowledge It’s a problem that can permeate any layer of a business—a star performer is tapped to become a manager, then flops on the... View Details

Keywords: by Dina Gerdeman

25 Jun 2018
Research & Ideas

In America, Immigrants Really Do Get the Job Done

for policy choices.” Kerr, the Dimitri V. D’Arbeloff–MBA Class of 1955 Professor of Business Administration, has researched the economic effects of global migration of workers for more than a decade, sometimes partnering with his wife,... View Details

Keywords: by Michael Blanding; Agriculture & Agribusiness; Technology; Service

Web

The Gift of Global Talent

Bill argues, is the world’s most precious resource. Featured Article Navigating Talent Hotspots William R. Kerr SEP-OCT 2018 | HARVARD BUSINESS REVIEW How can companies most effectively harness the benefits of these urban pools of View Details

Web

Hidden Workers, Part-Time Potential - Managing the Future of Work

Research Research Hidden Workers: Part-Time Potential Read the Report Read the Report By: Joseph B. Fuller, Manjari Raman, & Francis Hintermann In the report Hidden Workers: Untapped Talent we studied workers who are often excluded by... View Details

14 Oct 2021
In Practice

Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return

should come back to office. My ongoing research with the all-remote firm Zapier suggests that while workers can work-from-anywhere, temporarily colocating with peers a few times a year (in the case of Zapier at a retreat), strengthens... View Details

Keywords: by Kristen Senz

Web

Impact of the New Medium - Edwin H. Land & Polaroid | Harvard Business School

Clubs Faculty & Research Business & Environment Business History Christensen Center for Teaching & Learning Entrepreneurship Faculty & Research Global Healthcare HBS Working Knowledge Institute for Strategy & Competitiveness Leadership... View Details

Web

Media Coverage - Managing the Future of Work

Feb 2025 Workshift To Break the Cycle of Low-Wage Work, Redesign the Workforce System By: Joseph Fuller 12 Feb 2025 HBS Working Knowledge Why Home Construction Has Slumped for Decades Re: William Kerr 10 Feb 2025 HBS Working View Details

01 Oct 2013
First Look

First Look: October 1

organization induced teachers to volunteer their knowledge and preferences, which otherwise would have been difficult to elicit. Although governance was a struggle, none of the cases in our sample suffered a "tragedy of the... View Details