Skip to Main Content
HBS Home
  • About
  • Academic Programs
  • Alumni
  • Faculty & Research
  • Baker Library
  • Giving
  • Harvard Business Review
  • Initiatives
  • News
  • Recruit
  • Map / Directions
Faculty & Research
  • Faculty
  • Research
  • Featured Topics
  • Academic Units
  • …→
  • Harvard Business School→
  • Faculty & Research→
  • Research
    • Research
    • Publications
    • Global Research Centers
    • Case Development
    • Initiatives & Projects
    • Research Services
    • Seminars & Conferences
    →
  • Publications→

Publications

Publications

Filter Results: (344) Arrow Down
Filter Results: (344) Arrow Down Arrow Up

Show Results For

  • All HBS Web  (344)
    • People  (3)
    • News  (167)
    • Research  (57)
    • Multimedia  (8)
  • Faculty Publications  (31)

Show Results For

  • All HBS Web  (344)
    • People  (3)
    • News  (167)
    • Research  (57)
    • Multimedia  (8)
  • Faculty Publications  (31)
← Page 13 of 344 Results →
  • 18 Nov 2013
  • News

Diving into the 'Shark Tank'

boxes and were as excited to open them as our young riders. I think gifting them Surprise Rides allowed them to really connect with the joy that our product brings to kids and adults alike. We didn't have to spend any time convincing them... View Details
Keywords: Morrell, Daniel; parenting; childhood; Amusement, Gambling, and Recreation Industries; Arts, Entertainment; Broadcasting (except Internet); Information
  • Web

Dean Srikant Datar’s 2025 Commencement Remarks | About

building these last few days—as you show your family around campus, try out your regalia and maybe snap a photo or two at key landmarks on campus, and reminisce with one another as you prepare for what is next. I know the pride and joy... View Details
  • 13 Jan 2021
  • Blog Post

Staying Curious with the Harvard Innovation Labs Ahead of the 2021 Virtual President’s Innovation Challenge

just limited to teams in last year's PIC. In all seriousness, I’m amazed by the progress that these incredible students and alumni are making every day. It is a joy to watch them embrace challenges and pursue new opportunities. At the... View Details
  • 26 May 2016
  • News

W. James McNerney Jr., MBA 1975

says Muilenburg. “The fact that he took time to invest in me and that he has a passion for mentoring has been fantastic.” Newly retired, McNerney admits one of his biggest joys in life for 40 years—on par with his 30-year marriage and his... View Details
Keywords: Susan Young; Air Transportation; Transportation
  • 01 Sep 2004
  • News

Duncan M. ("Greg") Murray (MBA 1964)

about what I did at HBS), and allows me to learn a great deal about, and appreciate, the joys of working with livestock. People are OK too, but cows don’t talk back! I have no particular aspirations for retirement at this point. Ozone... View Details
Keywords: Animal Production and Aquaculture; Agriculture
  • 22 Nov 2022
  • News

Alumni Summit Explores Leadership for a Sustainable Future

2010), and HBS Club of France staff Claire Delaunay and Delphine Dias. Roland de Demandolx (left), MBA 2000 - Philippe Bertreau (right) MBA 2010 - HBS European Alumni Summit - 22 Oct 2022 “Alumni attendees felt so much joy from this very... View Details
Keywords: Margie Kelley
  • 01 Sep 2024
  • News

The Road Less Traveled

Most cars in the United States weigh more than 4,000 pounds, and new models are trending larger, even in countries where people drive less. And the larger the vehicle, the more fuel required to power it, which means more greenhouse-gas emissions that contribute to... View Details
Keywords: Janine White; illustrations by WACSO; Transit and Ground Passenger Transportation; Transportation
  • 2018
  • Article

Service Operations: What's Next?

By: Joy M. Field, Liana Victorino, Ryan W. Buell, Michael J. Dixon, Susan M. Goldstein, Larry J. Menor, Madeleine E. Pullman, Aleda Roth, Enrico Secchi and Jie J. Zhang
The purpose of this article is to present exciting and innovative research questions in service operations that are aligned with eight key themes and related topics determined by the Journal of Service Management (JOSM) Service Operations Expert Research Panel.... View Details
Keywords: Service Operations; Research; Collaborative Innovation and Invention
Citation
Purchase
Related
Field, Joy M., Liana Victorino, Ryan W. Buell, Michael J. Dixon, Susan M. Goldstein, Larry J. Menor, Madeleine E. Pullman, Aleda Roth, Enrico Secchi, and Jie J. Zhang. "Service Operations: What's Next?" Journal of Service Management 29, no. 1 (2018): 55–97.
  • 17 Nov 2022
  • News

Blockchain for Good

opened in 2016, and as leader of its Community Curation outreach program, Dyer spoke to Black leaders and community members, who enthusiastically embraced the project. “The immense joy I felt, from everyone I spoke to, had a lasting... View Details
Keywords: Ralph Ranalli
  • Profile

John Rogers

of a fourth generation farmer, I have found no greater fulfillment than serving those in developing communities that rely upon agriculture for their livelihood. The personal joy that comes from supporting farmers - and the exciting... View Details
Keywords: Other Financial Services; Manufacturing
  • 01 Sep 2004
  • News

Clay Christensen (MBA 1979)

the joy and excitement I experienced when I began to understand technology and to see how it opens up the world. In trying to balance work and family, I have been influenced by a talk Mitt Romney (MBA ’74/JD ’75) gave at HBS when I was a... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services; Management, Scientific, and Technical Consulting Services; Professional Services
  • 06 Sep 2016
  • News

The Solution That Doesn’t Get Discussed About How to Get More Women On Corporate Boards

to interview the men. Shaking up the board selection process has unintended consequences, too— including the joy from the male board member who tells us he can’t believe there are so many qualified female candidates. There is also the... View Details
  • 08 Dec 2008
  • Research & Ideas

Thinking Twice About Supply-Chain Layoffs

distribution centers with the goal of improving operational performance and ultimately increasing profits and wages and offering a better work environment. The answer from my heart is that I would like to help improve the working conditions of so many hardworking,... View Details
Keywords: by Julia Hanna; Retail
  • 31 Mar 2023
  • Blog Post

Bring your authentic self to work: Advice from HBS alumni

normalizing LGBTQ+ folks being at different stages of their out journeys and creating LGBTQ-only networking events as well as LGBTQ + ally events that might be easier intros for people. Having fun activities and joy alongside discussion... View Details
Keywords: All Industries
  • 07 Sep 2010
  • Research & Ideas

Mindful Leadership: When East Meets West

literature on this subject is limited because the ideas are still in the early stages of development. I highly recommend Jon Kabat-Zinn's book Wherever You Go, There You Are and his CD Guided Mindfulness Meditation, and Yongey Mingyur Rinpoche's books The View Details
Keywords: by Sean Silverthorne
  • 03 Mar 2023
  • Blog Post

Celebrating Socioeconomic Diversity and Inclusion at HBS (Part 2)

the little things. The joy that comes with progression and achievement counterbalances an immense pressure to give back. You look after those who, like you, face the same starting point. You never forget where you come from and try to... View Details
  • 10 Aug 2017
  • News

Skydeck Live: The Happiness Equation

Stanford and now University of California. And she has shown and posited a model for happiness that I believe in. This is going to answer the question. And she says that, first of all, happiness is the joy you feel while striving towards... View Details
  • 14 Jul 2023
  • Blog Post

Building a Culture of Awareness and Accountability in your Organization

taught that living in this world means you have a social responsibility for thinking about how you create more joy for people in this world.” After graduating from Duke University with a dual major in Dance and Sociology, and from Harvard... View Details
Keywords: All Industries
  • 04 Sep 2019
  • News

Clicks and Mortar

as fast and easy and convenient for you to get the products that you need? But part of the joy of shopping at places like Marshalls or T.J.Maxx or the old Filene’s Basement is the idea of hunting for a bargain. That friction is designed... View Details
Keywords: Jen McFarland Flint; Miscellaneous Store Retailers; Retail Trade
  • Web

Vanity and Virtue: Allegories on the Pursuit of Riches - Coin and Conscience – Baker Library | Bloomberg Center, Historical Collections

Rapine. Following Betrayal, Usury, and Lust are False Joy and other Idle Pleasures. 4 [ An Allegorical Hunt ] view image Engraved and published by Philip Galle (1537–1612), after Johannes Stradanus (1536–1605). [Antwerp, 1578]. 21.7 x 24... View Details
  • ←
  • 13
  • 14
  • …
  • 17
  • 18
  • →
ǁ
Campus Map
Harvard Business School
Soldiers Field
Boston, MA 02163
→Map & Directions
→More Contact Information
  • Make a Gift
  • Site Map
  • Jobs
  • Harvard University
  • Trademarks
  • Policies
  • Accessibility
  • Digital Accessibility
Copyright © President & Fellows of Harvard College.