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  • 12 Aug 2019
  • Research & Ideas

How Scale Changes a Manager's Responsibilities

the design wasn’t simple, it wouldn’t get on the roadmap. It’s the job of CEO/founders and their leadership teams to make sure this is clear to every employee, and to explain why if it changes. Could we pick... View Details
Keywords: by Julia Austin
  • 10 Apr 2014
  • Research & Ideas

John Kotter’s Plan to Accelerate Your Business

organizational design that has not one, but two "operating systems." One system conducts the everyday business of business, while the second system, more like an agile network, sits alongside to focus on the opportunities and demands of... View Details
Keywords: by Kim Girard
  • 25 Nov 2019
  • Research & Ideas

When Your Passion Works Against You

When Steve Jobs returned to Apple in 1997 after a 12-year absence, the company he co-founded was dispirited, rudderless, and near bankruptcy. In a staff meeting, Jobs shared his plan for revitalizing the... View Details
Keywords: by Dina Gerdeman
  • 06 Feb 2018
  • First Look

First Look at New Research and Ideas: February 6, 2018

older age. The design of purchased products varies strongly with household characteristics, suggesting the importance of heterogeneity in preferences and financial circumstances. A simple portfolio choice model shows that household loss... View Details
  • 06 Sep 2011
  • Research & Ideas

Cheese Moving: Effecting Change Rather Than Accepting It

would take to escape the kinds of mazes in which we are always subject to the designs of others. The book is as much about inspiring us to ask the important questions as it is about taking control of our destinies. Q: In challenging the... View Details
Keywords: by Carmen Nobel
  • 19 Oct 2022
  • Op-Ed

Cofounder Courtship: How to Find the Right Mate—for Your Startup

greatest cofounding teams have war stories about stressful situations in their relationships and what they learned from these experiences. Using insights from the listening tour, along with your personal preferences, write a cofounder job... View Details
Keywords: by Julia Austin
  • 09 Mar 2003
  • Research & Ideas

Six Keys to Building New Markets by Unleashing Disruptive Innovation

terms of product categories and demographics. We just don't live our lives in product categories or in demographics. When companies segment markets this way they often fail to connect with their customers. How do we live our lives? During the course of the day,... View Details
Keywords: by Clayton M. Christensen, Michael E. Raynor & Scott D. Anthony
  • 08 Sep 2014
  • Research & Ideas

The Strategic Way To Hire a Sales Team

have little strategic impact.10 Think, in many selling situations, about the design of PowerPoint presentations: some folks are much better than others in doing this, but how much impact do the slides have versus other sales tasks? Other... View Details
Keywords: by Carmen Nobel
  • February 2009 (Revised July 2012)
  • Case

Jieliang Phone Home! (A)

By: Willy Shih, Ethan Bernstein and Nina Bilimoria
At Precision Electro-Tek's mobile phone manufacturing facility in southern China, thousands of operators—bright and capable young men and (mostly) women like Jieliang Hao—are motivated to improve line productivity through small innovations for faster assembly and have... View Details
Keywords: Compensation and Benefits; Job Design and Levels; Business Processes; Behavior; Motivation and Incentives; Manufacturing Industry; China
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Shih, Willy, Ethan Bernstein, and Nina Bilimoria. "Jieliang Phone Home! (A)." Harvard Business School Case 609-080, February 2009. (Revised July 2012.)
  • 20 Oct 2015
  • First Look

October 20, 2015

international institutions, a bank and a museum, adds value to both in terms of interaction with customers and breadth of audiences. The paper further points to key aspects of resource integration in a co-marketing partnership. Design /... View Details
Keywords: Sean Silverthorne
  • 08 Mar 2019
  • Research & Ideas

Seven Negotiation Lessons from Amazon's HQ Disaster in Queens

Amazon officials understandably figured that the prize it offered New Yorkers would sell itself: 25,000+ jobs paying in excess of $100,000 each with all the ancillary economic benefits. Decide (on Long Island City, Queens), Announce (the... View Details
Keywords: by James K. Sebenius; Real Estate; Construction
  • 09 May 2017
  • What Do You Think?

Should Management Be Primarily Responsible to Shareholders?

controlled for industry and stage in the business cycle.” Bob Vanourek, citing results of a study by the McKinsey Global Institute, said that long-term oriented firms in its sample “outperformed the short-termers in revenue growth, profitability , View Details
Keywords: by James Heskett
  • 09 Jan 2020
  • Book

Rethinking Business Strategy in the Age of AI

collision between these two different operating models and ways of solving a consumer problem. On the one hand, you have a more traditional firm with traditional human resource management. In the other model, you have software solving that problem with a bunch of... View Details
Keywords: by Dina Gerdeman
  • 19 Feb 2013
  • First Look

First Look: Feb. 19

Other components of the new strategy included a new store layout, the inclusion of several well-known brands, and special lines designed by well-known designers. However, troubling first quarter results that continued into the summer... View Details
Keywords: Sean Silverthorne
  • 10 Aug 2009
  • Research & Ideas

High Commitment, High Performance Management

High Commitment High Performance: How to Build a Resilient Organization for Sustained Advantage explains why and how to align the two. "High commitment, high performance (HCHP) companies are firms designed and led by their founders or by... View Details
Keywords: by Martha Lagace
  • 01 Nov 2022
  • Research & Ideas

A Penny for Your Thoughts? For Big-Picture Ideas, the Right Pay Structure Matters

workers, key issues such as how employees are paid and how they view the scope of their jobs can be crucial to their willingness to contribute ideas that help the company thrive, says Susanna Gallani, assistant professor at Harvard... View Details
Keywords: by Scott Van Voorhis
  • 07 Jul 2003
  • Research & Ideas

4+2 = Sustained Business Success

high-level jobs with outstanding internal talent whenever possible. Create and maintain top-of-the-line training and development programs. Design jobs that will intrigue and... View Details
Keywords: by Nitin Nohria, William Joyce & Bruce Roberson
  • 26 Nov 2013
  • First Look

First Look: November 26

whether the testimonial's efficacy increases when information is added about an affiliation the quoted individual shares with the recipient. Research Design and Methods: A total of 5,498 union members were randomly assigned to receive 1... View Details
Keywords: Sean Silverthorne
  • 23 Sep 2022
  • Research & Ideas

8 Strategies to Sustain Business Innovation

service’s heavy users, who were looking for a way to organize all their tweets into subjects. Nintendo consulted non-gamers to design its Wii console, to make it easy for everyone to use. When Honda asked owners of its Ridgeline pickup... View Details
Keywords: by Lane Lambert
  • 15 Nov 2016
  • First Look

November 15, 2016

coverage with minimal overlap, determines the role and scope of each brand in the portfolio, and designs a strategic, logical, and efficient brand architecture that knits the brands together into an interdependent system. Done well, it... View Details
Keywords: Sean Silverthorne
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