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- All HBS Web (390)
- Faculty Publications (184)
- 01 Jun 2000
- News
Priceline's Jay Walker: The Future is Wow
Walker, who was invited by the student-led High Tech and New Media Club to speak at the School in March, equated the changes brought about by the Internet with the transformational effect the automobile, the telephone, and television have... View Details
- 17 Mar 2021
- Research & Ideas
Beyond Pajamas: Sizing Up the Pandemic Shopper
data-id=_/5WV9qIO851dKEzcCnWEy][/div] We found that roughly 33 percent of US shoppers and 20 percent of those in the UK had not purchased from online retailers before the pandemic. In March, that figure decreased slightly to 32 percent... View Details
- 01 Dec 2010
- News
How to Survive Past Start-up
from the MBA Class of 1998: Marc Cenedella, founder of the Internet job search site TheLadders; Marla Malcolm Beck, cofounder of national cosmetics retailer bluemercury; and Chris Michel, cofounder of early... View Details
- 27 Jul 2009
- Research & Ideas
Social Network Marketing: What Works?
retail and other online sites in general hoping to influence online purchasing decisions? A: The fact that people are influenced by their friends is not new. We all know it at some level or another. However, by understanding the social... View Details
- 01 Oct 2001
- News
Barbara Bry: Business is Blooming
Proflowers, there are no warehouses and no network of retail florists. Orders are transmitted electronically to growers, who cut, pack, and ship, usually within 24 hours. This supply-chain compression allows Proflowers to offer a unique... View Details
- 01 Apr 1998
- News
Going For The Summit
CANDICE CARPENTER has led some high-profile enterprises - Time Life Video and Television and the electronic retailing enterprise Q2 Inc. among them. But nothing, she says, has prepared her for the rocky terrain of online business better... View Details
Keywords: Caroline Chauncey
- 01 Apr 1998
- News
Deals For Sale
IF BUSINESS-TO-BUSINESS commerce over the Internet is the wave of the future - and analysts project such transactions will increase a thousandfold by 2001 - then Scott Randall and his company, FairMarket (www.fairmarket.com), are riding... View Details
Keywords: Judith A. Ross
- March 1997 (Revised April 1998)
- Case
Amazon.com (A)
Jeff Bezos, the founder and CEO of Amazon.com, an Internet-based bookseller, has created one of the most successful ventures for electronic commerce on the Web. With revenue growing at a pace of 30% per month, Bezos attributes the success of Amazon.com to its value... View Details
Rayport, Jeffrey F., and Dickson Louie. "Amazon.com (A)." Harvard Business School Case 897-128, March 1997. (Revised April 1998.)
- 01 Sep 2003
- News
Sharon Patrick
a magazine and was looking to expand her reach. The two joined forces as partners to build MSO, the well-known “omnimedia” empire for the home that reported revenues of $296 million last year — on $1.5 billion in retail sales, including... View Details
- 13 May 2014
- Op-Ed
The Alibaba Effect
great online giants. “Alibaba's only limits are those imposed by the speed at which these enterprises continue to grow” Still largely unknown in the West, Alibaba dominates China's Internet and logistics space with over 600 million... View Details
- 05 Sep 2014
- Blog Post
CPD on the Road in Manila
the 40+ medians common throughout Europe and Japan. Labor continues to be one of the country’s biggest exports with overseas workers remitting cash to their families back home, but there’s a growing local consumer market. With 38 million View Details
- 01 Jan 2008
- News
John Doerr, MBA 1976
a dramatic impact on life in the 21st century, from online retail giant Amazon.com to Internet behemoth Google to synthetic biology leader Amyris. Doerr has become a leading advocate of innovation and... View Details
- 26 May 2003
- Research & Ideas
What Your Competition is Telling You
perhaps prefer, the nearby independent. "There's a delicate balance between the synergies [two combatants] can generate on one hand and too much competition on the other," says Joan E. Primo, a principal of real estate and View Details
Keywords: by David Stauffer
- January 1998
- Case
Frontgate Catalog
Frontgate is a high-end, Lebanon, Ohio-based catalog business. The decision makers are trying to determine how much financial and personnel resources to invest in the development of a Web site. The decision is being made in light of branding issues and competitor's Web... View Details
Keywords: Customer Relationship Management; Competition; Internet and the Web; Brands and Branding; Retail Industry; Ohio
Rayport, Jeffrey F., and Carrie Ardito. "Frontgate Catalog." Harvard Business School Case 898-080, January 1998.
- 15 Jul 2014
- First Look
First Look: July 15
http://www.hbs.edu/faculty/Publication%20Files/13-039%20Nov%202012_612ce7e2-7f81-4eea-9126-3c0964f2be2f.pdf August 2013 Journal of Financial Economics Search-Based Peer Firms: Aggregating Investor Perceptions Through Internet Co-Searches... View Details
Keywords: Carmen Nobel
- 17 Dec 2001
- Research & Ideas
Enterprising Women
Lewis (HBS MBA '92), took the Internet retailer of office supplies from 25 to 400 employees and $50 million to $500 million in revenues. Being an "intrapreneur" within a larger corporation—with a... View Details
Keywords: by Julia Hanna
- April 2018
- Supplement
Flipkart (B): The Ongoing Battle for India's E-Commerce Market
By: Sunil Gupta, Das Narayandas and Rachna Tahilyani
In 2017, both Flipkart and Amazon claimed leadership position in India's recently concluded key annual festive season sale, but it was too early to declare victory. Amazon continues to invest heavily in India. Competition from newer players is increasing. Media reports... View Details
Gupta, Sunil, Das Narayandas, and Rachna Tahilyani. "Flipkart (B): The Ongoing Battle for India's E-Commerce Market." Harvard Business School Supplement 518-097, April 2018.
- 09 Feb 2012
- Sharpening Your Skills
Sharpening Your Skills: Online Marketing
ever-improving technology, customer loyalty programs are proving extremely popular among retailers—but merchants are not getting all they should out of them. The reason? Professor José Alvarez says retailers need to see customers as... View Details
- 23 Sep 2014
- First Look
First Look: September 23
software to be significant. But unlike other retailers who took an iron hand approach to push compliance, Belk's implementation permitted store managers to "edit" the system to "fix" the "bugs" in the... View Details
Keywords: Sean Silverthorne
- 01 Mar 2012
- News
Learning to Speak the Language of Business
Mikitani Main article: Where Innovation Rules Case study: Englishnization at Rakuten From Pinterest to Kobo, how Japan's Rakuten is building a global internet giant (Wired.co.uk) You might call Hiroshi Mikitani (MBA 1993) the Jeff Bezos... View Details