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- All HBS Web (391)
- Faculty Publications (184)
- 01 Dec 2014
- News
Customizing Couture Online
“fashion’s fairy godmother.” It’s easy to remember a time when women didn’t buy high-end fashion online—it was barely a decade ago. Magnúsdóttir watched the birth of the online fashion industry as a retail consultant and a cofounder of a... View Details
- 28 Feb 2005
- Research & Ideas
Amazon, eBay and the Bidding Wars
of its business that is hardly an auction market at all, as retail sellers use it as simply another channel to move goods that are in abundant supply. Sniping won't play a role in that part of the business, but it will no doubt continue... View Details
- 01 Oct 2001
- News
Barbara Bry: Business is Blooming
Proflowers, there are no warehouses and no network of retail florists. Orders are transmitted electronically to growers, who cut, pack, and ship, usually within 24 hours. This supply-chain compression allows Proflowers to offer a unique... View Details
- 01 Mar 2012
- News
Where Innovation Rules
computing to social impact bonds, from industrial robots to personal finance, from Internet retailing to Internet radio—a plethora of products and services that could well bear... View Details
Michael D. Eisner
Eisner has also upgraded and expanded Disney’s theme parks and hotels, and has added hundreds of retail Disney Stores. In 1995, Eisner acquired the ABC Television Network and ESPN, the cable sports network. Eisner has also grown the... View Details
Keywords: Entertainment & Broadcast Media
- 01 Apr 1998
- News
Going For The Summit
CANDICE CARPENTER has led some high-profile enterprises - Time Life Video and Television and the electronic retailing enterprise Q2 Inc. among them. But nothing, she says, has prepared her for the rocky terrain of online business better... View Details
Keywords: Caroline Chauncey
- 01 Sep 2003
- News
Sharon Patrick
a magazine and was looking to expand her reach. The two joined forces as partners to build MSO, the well-known “omnimedia” empire for the home that reported revenues of $296 million last year — on $1.5 billion in retail sales, including... View Details
- 01 Jun 2000
- News
Priceline's Jay Walker: The Future is Wow
Walker, who was invited by the student-led High Tech and New Media Club to speak at the School in March, equated the changes brought about by the Internet with the transformational effect the automobile, the telephone, and television have... View Details
- 01 Dec 2010
- News
How to Survive Past Start-up
from the MBA Class of 1998: Marc Cenedella, founder of the Internet job search site TheLadders; Marla Malcolm Beck, cofounder of national cosmetics retailer bluemercury; and Chris Michel, cofounder of early... View Details
- 04 May 2009
- Research & Ideas
What’s Next for the Big Financial Brands
consumer trust is no longer a brand; it is merely a name. The Merrill Lynch brand is unlikely to ever recover and Bank of America should drop it. Merrill Lynch is no longer a brand. Both before and after the collapse of the Internet... View Details
- 01 Oct 2002
- News
Jeremiah P. Murphy, Jr.
Harvard Square retail community, the Coop's number was almost up when Murphy arrived on the scene. As an old-style department store that carried everything from refrigerators to intimate apparel, the store was struggling to compete in the... View Details
- 01 Mar 2011
- First Look
First Look: March 1
Strategies of Multichannel Retailers Authors:Elie Ofek, Zsolt Katona, and Miklos Sarvary Publication:Marketing Science 30, no. 1 (January-February 2011) Abstract The Internet has increased the flexibility of... View Details
Keywords: Sean Silverthorne
- Profile
Hiroshi Mikitani
pitch their stories and the result is that Rakuten has been used by customers to book more than 10 million rounds of golf a year. The company operates in 13 countries and is focused on expanding its reach. Mikitani bought Buy.com, a U.S. shopping portal, in 2010 and... View Details
- 01 Mar 2006
- News
Fast Lane to Country Lane
TOGETHERNESS: Mark and Kim Lackley based their furniture business in Vermont. Learn on someone else’s dime. That’s a lesson from HBS that served Kim Alley Lackley (MBA ’94) well as she made the leap from software and Internet start-ups to... View Details
- 01 Apr 1998
- News
Deals For Sale
IF BUSINESS-TO-BUSINESS commerce over the Internet is the wave of the future - and analysts project such transactions will increase a thousandfold by 2001 - then Scott Randall and his company, FairMarket (www.fairmarket.com), are riding... View Details
Keywords: Judith A. Ross
- July 2000 (Revised October 2000)
- Case
Petstore.com
Petstore.com is one of four contenders for leadership in the highly competitive online pet supply business. Petstore.com faces decisions regarding potential merger partners and how to brand its service within the website managed by its ultimate merger partner,... View Details
Keywords: Competition; Internet and the Web; Mergers and Acquisitions; Partners and Partnerships; Internet and the Web; Brands and Branding; Marketing Strategy; Retail Industry
Eisenmann, Thomas R. "Petstore.com." Harvard Business School Case 801-044, July 2000. (Revised October 2000.)
- 19 Oct 2016
- Book
Three Critical Mistakes Digital Businesses Make With Content
- 13 May 2014
- Op-Ed
The Alibaba Effect
great online giants. “Alibaba's only limits are those imposed by the speed at which these enterprises continue to grow” Still largely unknown in the West, Alibaba dominates China's Internet and logistics space with over 600 million... View Details
- March 1997 (Revised April 1998)
- Case
Amazon.com (A)
Jeff Bezos, the founder and CEO of Amazon.com, an Internet-based bookseller, has created one of the most successful ventures for electronic commerce on the Web. With revenue growing at a pace of 30% per month, Bezos attributes the success of Amazon.com to its value... View Details
Rayport, Jeffrey F., and Dickson Louie. "Amazon.com (A)." Harvard Business School Case 897-128, March 1997. (Revised April 1998.)
- 05 Sep 2014
- Blog Post
CPD on the Road in Manila
the 40+ medians common throughout Europe and Japan. Labor continues to be one of the country’s biggest exports with overseas workers remitting cash to their families back home, but there’s a growing local consumer market. With 38 million View Details