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Show Results For
- All HBS Web
(1,228)
- People (8)
- News (318)
- Research (527)
- Events (4)
- Multimedia (2)
- Faculty Publications (188)
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- 06 Mar 2006
- Research & Ideas
Four Strategies for Making Concessions
Richard E. Walton and Robert B. McKersie's book A Behavioral Theory of Labor Negotiations: An Analysis of a Social Interaction System (ILR Press, 1991). The head of a manufacturing firm was preparing to initiate talks with the leadership... View Details
Keywords: by Deepak Malhotra
- 12 Mar 2019
- First Look
New Research and Ideas, March 12, 2019
emergent machine of the sovereign state. Yet such strategic interaction rarely yielded a decisive victory for either the secular state or for religion. By tracing how state-builders engaged religious institutions, elites, and attachments,... View Details
Keywords: Dina Gerdeman
- 13 Apr 2009
- Research & Ideas
Kind of Blue: Pushing Boundaries with Miles Davis
firm specializing in improvisational collaboration and communication in high-performance teams. In their case, "Miles Davis: Kind of Blue", they reflect on the beauty of the music as well as the unusual story behind its... View Details
- 21 Aug 2000
- Research & Ideas
Inside the OR: Disrupted Routines and New Technologies
Period." Behaviors in which team members interact with each other and with the technology in a learning-oriented way help overcome the disruptive effect on existing routines. These behaviors, facilitated by the team leader, include... View Details
Keywords: by Hilah Geer
- 07 Jun 2011
- First Look
First Look: June 7
This case, set in 2010, presents an overview of the new, more interactive model of employee communication that HPCL introduced as part of its effort to adapt to increased market competition during the early... View Details
Keywords: Sean Silverthorne
- 16 Jul 2020
- Research & Ideas
Restaurant Revolution: How the Industry Is Fighting to Stay Alive
However, we also heard that restaurateurs remained steadfastly committed to their goal of nurturing and nourishing people, providing a place of succor and community in a strange new world. Our conversations with the panel and our field... View Details
- 17 Aug 2010
- First Look
First Look: August 17
deployed to handle uncertain tasks. How can they effectively use their knowledge resources to assure quality communications and high performance when confronting uncertainty? Drawing on the resource-based view (RBV) of the firm, we... View Details
Keywords: Martha Lagace
- 30 Jan 2018
- First Look
January 30, 2018
Physical: Federal Limitations on Regulating Online Marketplaces By: Edelman, Benjamin, and Abbey Stemler Abstract—Online marketplaces have transformed how we shop, travel, and interact with the world. Yet, their unique innovations also... View Details
Keywords: Sean Silverthorne
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
proactive effort to be as effective and clear as possible in their communication to both internal and external stakeholders. Importantly, a vast majority of the initiatives that companies in our sample are implementing do not require... View Details
- 13 Nov 2018
- First Look
New Research and Ideas, November 13, 2018
binary black-white racial classification and facilitated the incorporation of—previously racially ambiguous—European immigrants into the white majority. We exploit variation induced by the interaction between 1900 settlements of... View Details
Keywords: Dina Gerdeman
- 12 Mar 2006
- Research & Ideas
New Research Explores Multi-Sided Markets
determine the platforms' ability to create viable ecosystems by getting the relevant sides on board, generating interactions among them, and extracting profits. Vertical scope has to do with the decision of whether or not to integrate... View Details
- 06 Oct 2010
- Research & Ideas
John Kotter: Four Ways to Kill a Good Idea
fear mongering and all the other attack strategies (more on that soon). Delay There are questions and concerns that can kill a good proposal simply by creating a deadly delay. They so slow the communication and discussion of a plan that... View Details
Keywords: by John Kotter & Lorne A. Whitehead
- 17 Jun 2011
- HBS Case
KFC’s Explosive Growth in China
humble. "There's no room for ego," Su explained in the case. "China doesn't have the same culture of individualism that is present in the United States." Su's strategy was that KFC "would not be seen as a foreign presence but as part of the... View Details
- 24 May 2018
- Research & Ideas
Distance Still Matters in Business, Despite the Internet
be digitized, distribution is nearly free. Second, online interactions reduce the need for travel. The reduction in search costs on the internet follows directly from the other lower costs. If communication... View Details
Keywords: by Sean Silverthorne; Transportation; Telecommunications; Shipping; Publishing; Technology
- 09 Jan 2020
- Book
Rethinking Business Strategy in the Age of AI
a traditional business—the gym—into an $8 billion digital offering that pulled in more than $700 million in revenue during the last fiscal year. Foley credits the magic of today’s technology, including software, data, and communication... View Details
Keywords: by Dina Gerdeman
- 25 Jun 2024
- Research & Ideas
How Transparency Sped Innovation in a $13 Billion Wireless Sector
2018, much of which came from the Federal Communications Commission’s (FCC) massive database of Wi-Fi products. The researchers used the FCC documents and other sources to observe firms' positions in a supply chain with rich detail,... View Details
- 17 Aug 2009
- Research & Ideas
Quantifying the Economic Impact of the Internet
the Interactive Advertising Bureau uses three methods to value the contribution of the advertising-supported Internet to the U.S. economy: Employment value. The Internet employs 1.2 million people directly to conduct advertising and... View Details
- 06 Oct 2020
- Sharpening Your Skills
18 Tips Managers Can Use to Lead Through COVID's Rising Waters
how they have been contributing to team goals. Reestablish norms. Most important, the relaunch is the time for team members to reevaluate how to conduct themselves and interact amid the changing circumstances. To learn more, read It’s... View Details
Keywords: by Sean Silverthorne
- 22 Feb 2018
- Book
The New History of American Capitalism
scholars find instead distinctive regimes of interaction and peculiar modes of relation. They study capitalism in action. This new focus lies at the intersection of two legacies from the historiography traced above—historians’ tendency to... View Details
Keywords: Manufacturing
- 25 Oct 2016
- First Look
October 25, 2016
https://www.hbs.edu/faculty/Pages/item.aspx?num=51775 Managers' Cultural Background and Disclosure Attributes By: Brochet, Francois, Gregory S. Miller, Patricia Naranjo, and Gwen Yu Abstract—We examine how a manager’s ethnic cultural background affects managers’ View Details
Keywords: Sean Silverthorne