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  • 2010
  • Book

Buy-In: Saving Your Good Idea from Getting Shot Down

By: John P. Kotter and Lorne A. Whitehead
You've got a good idea. You know it could make a crucial difference for you, your organization, your community. You present it to the group but get confounding questions, inane comments, and verbal bullets in return. Before you know what's happened, your idea is dead,... View Details
Keywords: Communication Intention and Meaning; Cost vs Benefits; Problems and Challenges; Interests; Value
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Kotter, John P., and Lorne A. Whitehead. Buy-In: Saving Your Good Idea from Getting Shot Down. Harvard Business Review Press, 2010.
  • 04 Oct 2021
  • What Do You Think?

How Do We Make Sure the Right People End Up with Power in Organizations?

three dimensions) intent (oriented toward the greater good of others), reliability, and competence.” Paul Browning’s research “uncovered 10 practices that leaders can develop to enhance the trust people have in them.” Presumably, they can... View Details
Keywords: by James Heskett
  • 05 Oct 2020
  • Book

Want to Be Happier? Make More Free Time

research shows that supervisors are actually more willing to grant extensions than employees realize; in fact, they tend to view those who request extra breathing room as highly motivated employees who are intent on producing better... View Details
Keywords: by Dina Gerdeman
  • 16 Jul 2013
  • First Look

First Look: July 16

  Publications 2013 pub The Network Secrets of Great Change Agents By: Battilana, Julie, and Tiziana Casciaro Abstract—Change is hard, especially in a large organization. Yet some leaders succeed-often spectacularly-at transforming their workplaces. What makes them... View Details
Keywords: Anna Secino
  • 02 Apr 2001
  • Research & Ideas

Not All M&As Are Alike—and That Matters

link strategic intent to the implications for integration that result. It stands to reason that executives overseeing each of these activities face different challenges. If you acquire a company because your industry has excess capacity,... View Details
Keywords: by Joseph L. Bower
  • 13 Sep 2010
  • Research & Ideas

The Consumer Appeal of Underdog Branding

purchase intentions and consumers' real choices. “Brand biographies can be used to avoid anticorporate consumer backlash and mitigate the 'curse of success.' ” Because the underdog narrative is an underexplored topic in consumer research,... View Details
Keywords: by Martha Lagace
  • 01 Feb 2021
  • What Do You Think?

Has the New Economy Finally Arrived?

intentions but more about actions.” Patti Gillenwater suggested that companies should change their hiring policies. In her words, “hiring individuals that have ‘grown up’ in diverse, inclusive environments is spot on. This would mean... View Details
Keywords: by James Heskett
  • 13 Dec 2021
  • Research & Ideas

The Unlikely Upside of Mergers: More Diverse Management Teams

aftermath of a deal in one of two ways: as a side effect of what some executives called “getting rid of the deadwood,” or as an intentional drive by the larger firm to create a more defined diversity policy. “Both forces are at play,” he... View Details
Keywords: by Lane Lambert
  • 18 Sep 2017
  • Research & Ideas

'Likes' Lead to Nothing—and Other Hard-Learned Lessons of Social Media Marketing

at some of the social media missteps brands have taken over the past decade–and the lessons we’ve learned from them. Prioritizing technology over substance Maybe it’s because the medium seems so ephemeral, but digital brand managers are too often View Details
Keywords: by Dina Gerdeman; Advertising; Technology
  • May 2021 (Revised September 2021)
  • Case

Accounting for Bitcoin at Tesla

By: Charles C.Y. Wang and Siyu Zhang
On February 8, 2021, Tesla revealed, through its 10-K filing to the Securities and Exchange Commission (SEC), that it had purchased $1.5 billion of Bitcoin, totaling 7.5% of the company’s cash, and that it planned to accept payments in the cryptocurrency soon. These... View Details
Keywords: Bitcoin; Accounting; Currency; Communication Intention and Meaning; Strategy; Investment Portfolio; Emerging Markets; Risk and Uncertainty; Value Creation
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Wang, Charles C.Y., and Siyu Zhang. "Accounting for Bitcoin at Tesla." Harvard Business School Case 121-074, May 2021. (Revised September 2021.)
  • 04 Feb 2014
  • What Do You Think?

Has Listening Become a Lost Art?

ourselves. As a result, we shouldn't trust anything that we say or plan. He cites studies that conclude that people deceive themselves into thinking they will do things in the future that, when the time comes, they have no intention of... View Details
Keywords: by James Heskett
  • 30 Oct 2019
  • Research & Ideas

How to Recover Gracefully After Shutting Down Your Startup

clear-headed adviser,” Eisenmann adds. “They’ve probably been doing the lion’s share of keeping the household on the rails and caring for children while you’ve been working 100-hour weeks and ignoring the family. At some point, you’ll exhaust their patience.” Failing... View Details
Keywords: by Danielle Kost
  • 04 Apr 2022
  • What Do You Think?

As Disney Board Chair, What Would You Advise CEO Bob Chapek Regarding 'Don’t Say Gay'?

governor would follow through on his intentions to sign it into law. The bill had taken on the moniker “Don’t Say Gay.” There had been “Say Gay” protests across Florida and the US by groups supportive of LGBTQ+ rights. Hundreds of Disney... View Details
Keywords: by James Heskett
  • 01 May 2020
  • What Do You Think?

Does Remote Work Mix with Organizational Culture?

coverage from Working Knowledge Even before the COVID-19 pandemic, Critical Mass for some months was in the process of implementing a new program for remote work called Liquid. Nearly 10 percent of its talent now works from home. The View Details
Keywords: by James Heskett
  • 2008
  • Working Paper

The Ontological Foundations of Leadership and Performance: Being a Leader, and the Effective Exercise of Leadership, A New Model

By: Werner Erhard, Michael C. Jensen, Steve Zaffron and Kari L. Granger

This paper is the (pre-course) introduction document to an experimental course developed by the authors and taught at the U. of Rochester Simon School of Business. The intention of the course is to leave the participants actually being leaders and being able to... View Details

Keywords: Transformation; Business Education; Knowledge; Leadership Development; Leadership Style; Performance Effectiveness; Attitudes; Behavior; Perspective
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Erhard, Werner, Michael C. Jensen, Steve Zaffron, and Kari L. Granger. "The Ontological Foundations of Leadership and Performance: Being a Leader, and the Effective Exercise of Leadership, A New Model." Harvard Business School Working Paper, No. 09-022, August 2008.
  • 09 Aug 2021
  • Research & Ideas

OneTen: Creating a New Pathway for Black Talent

With OneTen’s backing, Black employees could move up the ranks and become role models for those who follow. Frazier’s efforts to advance women at Merck provide a powerful example. “We got very intentional about putting women in operating... View Details
Keywords: by Rawi E. Abdelal, Katherine Connolly Baden, and Boris Groysberg
  • 03 Jul 2013
  • What Do You Think?

What Are the Limits of Transparency?

information is delivered." One possible line would include information about a company's strategy. Brad Keller commented that "It takes more than just sharing financials or performance review data It is really a matter of being open about an organization's... View Details
Keywords: by James Heskett
  • 01 Jun 2022
  • What Do You Think?

Is Stakeholder Management Facing New Headwinds?

concluded that this thinking gained momentum after the scandalous failure of organizations like WorldCom and Enron 20 years ago. These companies supposedly were led and managed for the primary benefit of shareholders (and the top executives themselves). My View Details
Keywords: by James Heskett
  • 18 Mar 2019
  • Research & Ideas

Stuck in Commuter Hell? You Can Still Be Productive

or catch up on social media—anything that you inherently enjoy is fine.” The commuters who made plans for their workday reported significantly higher levels of job satisfaction and reduced intentions of leaving their jobs than those who... View Details
Keywords: by Dina Gerdeman
  • 25 Jul 2005
  • Research & Ideas

Fool vs. Jerk: Whom Would You Hire?

skills he has and, without any intention of gaining an advantage, help others put them to use. The Likability Bias: Pros And Cons Some people are liked pretty much universally. In other cases, likability is relative: One person's friend... View Details
Keywords: by Tiziana Casciaro & Miguel Sousa Lobo
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