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- 25 Jun 2024
- Research & Ideas
Rapport: The Hidden Advantage That Women Managers Bring to Teams
managerial practices necessitate a good rapport with workers, and some managerial styles and approaches only work if you have that good rapport. [Lack of rapport could] lead to increased turnover and low... View Details
- 23 Nov 2021
- Book
What It Takes to Build an Organizational Culture That Wins
including how to lead with passion and how to create an inspirational mission. In this excerpt from the book, Heskett takes on the corporate adage that “culture eats strategy... View Details
Keywords: by Avery Forman
- 10 Mar 2021
- Research & Ideas
Key to Doing Your Best at Work? Be Yourself
they are “a good fit.” But that approach does a disservice to both the employee and the business, Frei and Gino say. The pair recently taught a short, intensive course for MBA students, “Anatomy of a... View Details
Keywords: by Christina Pazzanese, Harvard Gazette
- 2015
- Working Paper
Moving to the Adjacent Possible: Discovering Paths for Export Diversification in Rwanda
By: Ricardo Hausmann and Jasmina Chauvin
How can Rwanda, which currently has one of the lowest levels of income and exports per capita in the world, grow and diversify its economy in presence of significant constraints? We analyze Rwanda's historical growth and trade performance and find that Rwanda's high... View Details
Keywords: Export Diversification; Industrialization; Economic Complexity; International Trade; Rwanda; Diversification; Trade; Transportation; Developing Countries and Economies; Rwanda
Hausmann, Ricardo, and Jasmina Chauvin. "Moving to the Adjacent Possible: Discovering Paths for Export Diversification in Rwanda." Center for International Development at Harvard University Working Paper, No. 24, April 2015.
- 11 Feb 2020
- Sharpening Your Skills
10 Rules Entrepreneurs Need to Know Before Adopting AI
enterprise era. Here are 10 rules of thumb to consider as you develop an AI strategy in an established company or sinking roots as an AI-first venture. Some are unique to... View Details
Keywords: by Rocio Wu
- 30 Sep 2019
- Book
6 Steps to Building a Better Workplace for Black Employees
typically adopt the strategy of remaining silent about race and inequality to avoid being labeled “agitators.” In a 2017 study by Sylvia Ann Hewlett and colleagues, 78 percent of black professionals said... View Details
Keywords: by Dina Gerdeman
- 23 Jan 2012
- Research & Ideas
Break Your Addiction to Service Heroes
In their new book, Uncommon Service: How to Win by Putting Customers at the Core of Your Business, coauthors Frances Frei and Anne Morriss maintain that it is possible for organizations to reduce costs while... View Details
- August 2016 (Revised June 2017)
- Case
Oversight Systems
By: Frank V. Cespedes and Amram Migdal
The case, set in May 2016, discusses sales strategy and managing sales and service at Oversight Systems, an Atlanta, Georgia–based software firm that developed analytics for organizations to monitor their data for errors, fraud, and operational inefficiencies. Included... View Details
Keywords: Sales; Sales Strategy; Entrepreneurial Sales; Entrepreneurial Sales And Marketing; Software Sales; Marketing; Marketing Management; Pricing; Salesforce Management; Distribution Channels; Marketing Strategy; Technology Industry; North America; United States; Atlanta; Georgia (state, US)
Cespedes, Frank V., and Amram Migdal. "Oversight Systems." Harvard Business School Case 817-015, August 2016. (Revised June 2017.)
- 20 Apr 2021
- Book
A Simple Question That Can Guide Companies to Epic Success
in this way, its ROIC would grow by 16 percent.” Oberholzer-Gee elaborates on his approach to strategic decision-making in his new book Better, Simpler Strategy: A Value-Based Guide View Details
Keywords: by Danielle Kost
- October 2012
- Case
Hill Country Snack Foods Co.
By: W. Carl Kester and Craig Stephenson
Hill Country Snack Foods, located in Austin, Texas, manufactures, markets, and distributes snack foods and frozen treats. The CEO is passionate about maximizing shareholder value and believes in keeping tight control over costs and operating the business as efficiently... View Details
Keywords: United States; Financial Strategy; Debt Management; Retail Trade; Risk Management; Food; Capital Structure; Corporate Finance; Retail Industry; Food and Beverage Industry; Texas
Kester, W. Carl, and Craig Stephenson. "Hill Country Snack Foods Co." Harvard Business School Brief Case 913-517, October 2012.
- 13 Jan 2003
- Research & Ideas
The Subconscious Mind of the Consumer (And How To Reach It)
Another very productive approach is to study the metaphors consumers use to express their thoughts and feelings. This involves in-depth probing in one-on-one interviews for the... View Details
Keywords: by Manda Mahoney
- 21 Aug 2000
- Research & Ideas
Faculty Research Looks to Latin America
Business, Government and the International Economy required course as well as a course on Managing Regulation, Deregulation and Privatization. His research work focuses on privatization and on the interaction between private enterprise and the state. Current research:... View Details
Keywords: by Martha Lagace
- 21 Apr 2021
- Research & Ideas
The Pandemic Conversations That Leaders Need to Have Now
When our team reached out to 600 CEOs during the pandemic’s early stages to ask them about their greatest concerns, many cited communication with employees. While the right communication View Details
- October 2015 (Revised October 2016)
- Case
Building Watson: Not So Elementary, My Dear! (Abridged)
By: Willy C. Shih
This case is set inside IBM Research's efforts to build a computer that can successfully take on human challengers playing the game show Jeopardy! It opens with the machine named Watson offering the incorrect answer "Toronto" to a seemingly simple question during the... View Details
Keywords: Analytics; Big Data; Business Analytics; Product Development Strategy; Machine Learning; Machine Intelligence; Artificial Intelligence; Product Development; AI and Machine Learning; Information Technology; Analytics and Data Science; Information Technology Industry; United States
Shih, Willy C. "Building Watson: Not So Elementary, My Dear! (Abridged)." Harvard Business School Case 616-025, October 2015. (Revised October 2016.)
- 20 Nov 2000
- Research & Ideas
Moving from Supply Chains to Supply Networks
perspectives, and it's aimed at the general manager. Participants acquire a set of principles and perspectives for looking at the pieces of the supply chain and understanding how to develop an approach or... View Details
Keywords: by Staff
- 07 Jun 2023
- HBS Case
3 Ways to Gain a Competitive Advantage Now: Lessons from Amazon, Chipotle, and Facebook
Walk into any local coffee shop, and you might see people using Amazon Kindles—but you’re not likely to spot anyone with a Sony Librie, even though Sony was the first company to make an e-reader in 2004. “It... View Details
Keywords: by Michael Blanding
- 09 May 2011
- Research & Ideas
Moving From Bean Counter to Game Changer
that can be applied to both corporate strategy and disaster planning. "I would advocate that risk managers should, and in some cases do, take responsibility for those kinds of questions," she says. "It's... View Details
- 17 Jun 2013
- Research & Ideas
Advertising Symbiosis: The Key to Viral Videos
as "advertising symbiosis" because the advertiser and the viewer mutually benefit from the act of sharing. Five Examples Of Advertising Symbiosis Teixeira offers five approaches as examples to achieve... View Details
- 11 Nov 2013
- Research & Ideas
A Smarter Way to Reduce Customer Defections
marketing priority—and they've been given bigger budgets to fight the battle. But as Gupta points out, identifying potential defectors to target is not as easy as it sounds. For years, companies have used... View Details
- 14 May 2008
- Research & Ideas
Getting Down to the Business of Creativity
ticket," Tripsas explains. "Regulatory, security, and infrastructure issues come into play here, aside from the challenges of figuring out approaches to pricing and helping consumers make sense of... View Details