Publications

Julie Battilana is the Joseph C. Wilson Professor of Business Administration in the Organizational Behavior unit at Harvard Business School and the Alan L. Gleitsman Professor of Social Innovation at Harvard Kennedy School, where she is also the founder and faculty... View Details

18 Feb 2016
News

Making Better Nations by Making a Better Way of Life

12 Sep 2012
Working Paper Summaries

Liability Structure in Small-Scale Finance: Evidence from a Natural Experiment

Keywords: by Fenella Carpena, Shawn Cole, Jeremy Shapiro & Bilal Zia

March 2025
Article

Is Personal Identity Intransitive?

By: J. De Freitas and L. J. Rips

There has been a call for a potentially revolutionary change to our existing understanding of the psychological concept of personal identity. Apparently, people can psychologically represent people, including themselves, as multiple individuals at the same time. Here... View Details

Keywords: Identity; Judgments

Find at Harvard

2008
Working Paper

Cost of External Finance and Selection into Entrepreneurship

By: Ramana Nanda

This paper examines the extent to which the positive relationship between personal wealth and entry into entrepreneurship is due to financing constraints. I exploit a tax reform and use unique micro-data from Denmark to study how exogenous changes in the cost of... View Details

Keywords: Business Startups; Entrepreneurship; Cost; Financing and Loans; Personal Finance; Human Capital; Wealth; Denmark

2014
Article

Thought Calibration: How Thinking Just the Right Amount Increases One’s Influence and Appeal

By: Daniella Kupor, Zakary L. Tormala, Michael I. Norton and Derek D. Rucker

Previous research suggests that people draw inferences about their attitudes and preferences based on their own thoughtfulness. The current research explores how observing other individuals make decisions more or less thoughtfully can shape perceptions of those... View Details

Keywords: Thoughtfulness; Liking; Social Influence; Decisions; Attitudes; Cognition and Thinking; Power and Influence

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31 Mar 2022
Video

Coprata Grand Prize Winner 2022 New Venture Competition Student Business Track

2020
Working Paper

Engineering Serendipity: When Does Knowledge Sharing Lead to Knowledge Production?

By: Jacqueline N. Lane, Ina Ganguli, Patrick Gaule, Eva C. Guinan and Karim R. Lakhani

We investigate how knowledge similarity between two individuals is systematically related to the likelihood that a serendipitous encounter results in knowledge production. We conduct a natural field experiment at a medical research symposium, where we exogenously... View Details

Keywords: Cognitive Similarity; Knowledge Creation; Knowledge Sharing; Knowledge Dissemination; Relationships

SSRN

Research Summary

My research is concerned with the way in which people find their way to meaningful and satisfying work. I am also interested in the way in which the culture and productivity of business organizations are enhanced when individuals are able to move toward work activities... View Details

March 2018 (Revised August 2018)
Case

Matching Markets for Googlers

By: Bo Cowgill and Rembrand Koning

This case describes how Google designed and launched an internal matching market to assign individual workers with projects and managers. The case evaluates how marketplace design considerations—and several alternative staffing models—could affect the company’s goals... View Details

Keywords: People Analytics; Google; Labor Market; Staffing; Market Design; Marketplace Matching; Selection and Staffing; Goals and Objectives; Technology Industry; United States

September 18, 2017
Article

Should You Agitate, Innovate, or Orchestrate?

By: Julie Battilana and Marissa Kimsey

The article provides a framework for understanding the roles that individuals and organizations can play in a movement for social change. View Details

Keywords: Social Entrepreneurship; Social Issues; Change

20 Apr 2011
Research & Ideas

Blind Spots: We’re Not as Ethical as We Think

steps individuals and organizations can take to make decisions that are truly in line with their own ethical views? A: Organizations can monitor how they are creating institutions, structures, and incentives that increase the likelihood... View Details

Keywords: by Sean Silverthorne

October 2017 (Revised April 2019)
Case

Data Breach at Equifax

By: Suraj Srinivasan, Quinn Pitcher and Jonah S. Goldberg

The case discusses the events leading up to the massive data breach at Equifax, one of the three U.S. credit reporting companies, the organizational and governance issues that contributed to the breach, and the consequences of the breach. The case supplement provides... View Details

Keywords: Safety; Information Management; Cybersecurity; Technology Industry; United States

04 Jan 2021
Blog Post

Bringing the Lessons of 2020 into 2021

2020 was a year we won’t soon forget. Individuals and organizations around the globe were faced with unprecedented challenges that pushed their creativity, resolve, and resilience to the limits. We faced a global health pandemic, an... View Details

Keywords: All Industries

23 Oct 2024
News

HBS Announces Latest RISE Fellows

2017
Working Paper

Task Selection and Workload: A Focus on Completing Easy Tasks Hurts Long-Term Performance

By: Diwas S. KC, Bradley R. Staats, Maryam Kouchaki and Francesca Gino

How individuals manage, organize, and complete their tasks is central to operations management. Recent research in operations focuses on how under conditions of increasing workload, individuals can increase their service time, up to a point, to complete work more... View Details

Keywords: Employees; Decision Making; Performance Effectiveness; Performance Productivity

SSRN

April 1997
Background Note

Using ABC to Manage Customer Mix and Relationships

By: Robert S. Kaplan

Describes applying activity-based costing to manage customer relationships. Links cost-to-serve to net margins earned with individual customers. View Details

Keywords: Customer Relationship Management; Activity Based Costing and Management

04 Nov 2015
Working Paper Summaries

Do People Who Care About Others Cooperate More? Experimental Evidence from Relative Incentive Pay

Keywords: by Dylan Minor, Pablo Hernandez & Dana Sisak

2009
Other Unpublished Work

When Weak Ties and Social Alternatives Benefit Organizational Commitment: Evidence from Wikipedia

This study examines the social mechanisms reinforcing participant commitment to collaborative work. Previous literature largely fails to acknowledge the wider context of individual workplace commitments, or suggests that multiple concurrent work and life commitments... View Details

Keywords: Social and Collaborative Networks