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  • October–December 2022
  • Article

Achieving Reliable Causal Inference with Data-Mined Variables: A Random Forest Approach to the Measurement Error Problem

By: Mochen Yang, Edward McFowland III, Gordon Burtch and Gediminas Adomavicius
Combining machine learning with econometric analysis is becoming increasingly prevalent in both research and practice. A common empirical strategy involves the application of predictive modeling techniques to "mine" variables of interest from available data, followed... View Details
Keywords: Machine Learning; Econometric Analysis; Instrumental Variable; Random Forest; Causal Inference; AI and Machine Learning; Forecasting and Prediction
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  • Article

Cybersecurity Features of Digital Medical Devices: An Analysis of FDA Product Summaries

By: Ariel Dora Stern, William J. Gordon, Adam B. Landman and Daniel B. Kramer
Objectives:
To more clearly define the landscape of digital medical devices subject to U.S. Food and Drug Administration (FDA) oversight, this analysis leverages publicly available regulatory documents to characterise the prevalence and trends of software and... View Details
Keywords: Digital; Medicine; FDA; Health Care and Treatment; Applications and Software; Safety; Cybersecurity; Medical Devices and Supplies Industry
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  • March 2016
  • Article

Using Quality Improvement Methods and Time-Driven Activity-Based Costing to Improve Value-Based Cancer Care Delivery at a Cancer Genetics Clinic

By: R.Y. Tan, M. Met-Domestici, K. Zhou, A.B. Guzman, S.T. Lim, K.C. Soo, T.W. Feeley and J. Ngeow
Purpose:
To meet increasing demand for cancer genetic testing and improve value-based cancer care delivery, National Cancer Centre Singapore restructured the Cancer Genetics Service in 2014. Care delivery processes were redesigned. We sought to improve access by... View Details
Keywords: Cancer Treatment; Value Based Health Care; Time-Driven Activity-Based Costing; Health Care and Treatment; Quality; Performance Improvement; Activity Based Costing and Management
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  • 27 Feb 2024
  • Research & Ideas

Why Companies Should Share Their DEI Data (Even When It’s Unflattering)

Companies struggling with diversity, equity, and inclusion might be tempted to hide their workforce data. Why shine a light on a company’s limited progress—or worse, risk a public-relations headache? It turns out, all news is good news... View Details
Keywords: by Shalene Gupta
  • 12 Sep 2023
  • What Do You Think?

Who Gets the Loudest Voice in DEI Decisions?

give greater emphasis to values in the company’s credo supporting diversity, equity, and inclusion (DEI). Evidence cited in support of the changes included: Eighty-one percent of employees would consider leaving their current organization... View Details
Keywords: by James Heskett
  • 04 Sep 2001
  • Research & Ideas

Governing the Family-Run Business

responsibilities for all members of the three circles; Encouraging family members, business employees, and owners to act responsibly; Regulating appropriate family and owner inclusion in business discussions. Governance System Structures... View Details
  • 07 Feb 2022
  • Research & Ideas

Digital Transformation: A New Roadmap for Success

algorithms can lead to unintended bias that harms certain employees and customers, and the company’s reputation (a bias story can go viral on social media within minutes). 5. Design for inclusive and agile problem-solving As they become... View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards
  • 04 Mar 2024
  • Research & Ideas

Want to Make Diversity Stick? Break the Cycle of Sameness

and people of color to senior roles tend to hire people with similar demographics to replace them when they leave, allowing for diversity to “stick.” The findings also raise an important question at a time when many corporate diversity, equity, and View Details
Keywords: by Michael Blanding
  • 26 Sep 2023
  • Research & Ideas

Unpacking That Icky Feeling of 'Shopping' for Diverse Job Candidates

When companies try to hire employees from specific ethnic or racial backgrounds to meet their diversity, equity, and inclusion goals, an uncomfortable feeling often creeps into the process. Particularly among well-intentioned white... View Details
Keywords: by Kristen Senz
  • October 2023
  • Teaching Note

Timnit Gebru: 'SILENCED No More' on AI Bias and The Harms of Large Language Models

By: Tsedal Neeley and Tim Englehart
Teaching Note for HBS Case No. 422-085. Dr. Timnit Gebru—a leading artificial intelligence (AI) computer scientist and co-lead of Google’s Ethical AI team—was messaging with one of her colleagues when she saw the words: “Did you resign?? Megan sent an email saying that... View Details
Keywords: Ethics; Employment; Corporate Social Responsibility and Impact; Technological Innovation; AI and Machine Learning; Diversity; Prejudice and Bias; Technology Industry
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  • 16 Oct 2023
  • HBS Case

Advancing Black Talent: From the Flight Ramp to 'Family-Sustaining' Careers at Delta

“family-sustaining jobs” in 10 years. “I [don’t] know what this will turn into,” but “we have got to start somewhere,” Bastian said during a meeting with two Delta executives he worked closely with on diversity, equity, and inclusion... View Details
Keywords: by Lane Lambert; Air Transportation
  • 2022
  • Article

Social Interactivity in Live Video Experiences Reduces Loneliness

By: Benjamin T. Kaveladze, Robert R. Morris, Rosa Victoria Dimitrova-Gammeltoft, Amit Goldenberg, James J. Gross, Judd Antin, Melissa Sandgren and Melissa C. Thomas-Hunt
Background: Loneliness, especially when chronic, can substantially reduce one's quality of life. However, positive social experiences might help to break cycles of loneliness by promoting more prosocial cognitions and behaviors. Internet-mediated live video... View Details
Keywords: Lonelines; Social Connection; Internet-mediated Communication; Experiment; Emotions; Well-being; Interpersonal Communication; Internet
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  • 14 Feb 2023
  • HBS Case

Is Sweden Still 'Sweden'? A Liberal Utopia Grapples with an Identity Crisis

the longer-term implications of a particularly inclusive immigration policy. “Sweden is an indicator of the need to wrestle with the immigration issue, and a sign of how difficult it’s going to be.” With a population of only 10.6 million,... View Details
Keywords: by Lane Lambert
  • 25 Jan 2021
  • Book

In a Nutshell, Why American Capitalism Succeeded

significant challenges faced by the country. Along with protesting racially motivated violence, the Black Lives Matter movement has opened broader conversations around social justice, including the need for economic opportunity to be far more inclusive. This need for... View Details
Keywords: by Sean Silverthorne; Manufacturing
  • 07 Mar 2022
  • Research & Ideas

Effective Leaders Share the Spotlight with Their Teams

create an inclusive culture for employees so that they have the psychological safety to be motivated to contribute to the company.” Zou coauthored the paper Inclusive Managers with Ethan Rouen, assistant... View Details
Keywords: by Pamela Reynolds
  • 08 Mar 2021
  • In Practice

COVID Killed the Traditional Workplace. What Should Companies Do Now?

A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
  • 19 Dec 2023
  • Research & Ideas

15 Podcast Episodes That Grabbed Listeners in 2023

the organization. Chief People Officer Hanna Fager talks to Joseph Fuller about the process, from lining up skills to maintaining an inclusive corporate culture. The Parlor Room Mihir Desai on Apple's Powerful Financial Model Mihir Desai,... View Details
Keywords: by Danielle Kost
  • 30 Sep 2019
  • Book

6 Steps to Building a Better Workplace for Black Employees

creating the psychologically safe environment to have these conversations is important, with managers learning how to provide the proper support during these discussions.” 3. Tackle systemic inequality, starting with the corporate culture Many organizations have... View Details
Keywords: by Dina Gerdeman
  • 26 Aug 2019
  • Research & Ideas

Lipstick Tips: How Influencers Are Making Over Beauty Marketing

company ads because those ads weren’t inclusive enough. Beauty companies should create products and enlist influencers that reach people with a variety of ethnicities, skin tones, and skin sensitivities, Vettese says. “When Kendall Jenner... View Details
Keywords: by Dina Gerdeman; Consumer Products; Beauty & Cosmetics
  • 24 Oct 2023
  • Research & Ideas

When Tech Platforms Identify Black-Owned Businesses, White Customers Buy

found that the program increased engagement with Black suppliers. “Technology companies can play a role in working toward racial equity,” explains Luca, who has been probing the role technology can play in creating a more inclusive... View Details
Keywords: by Jay Fitzgerald; Food & Beverage

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