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Show Results For
- All HBS Web
(483)
- News (122)
- Research (289)
- Events (1)
- Multimedia (11)
- Faculty Publications (173)
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- 09 Feb 2004
- Research & Ideas
Got a New Strategy? Now Make it Happen
organization. The conversation has to be structured. When people hear "honest," they tend to think "spontaneous." But public conversations in organizations are rarely spontaneous, as Lou Gerstner found out when he took charge at View Details
Keywords: by Michael Beer & Russell A. Eisenstat
- 30 Jun 2008
- Research & Ideas
Rethinking Retirement Planning
trust was no doubt engendered in an earlier day when defined benefit (DB) pension plans were offered by lifelong employers like IBM and General Motors. Today, that system is all but extinct. Merton explains that employers underestimated... View Details
- 12 May 2003
- Research & Ideas
How Hot is the “Hot Spot” Business?
IBM Business Consulting Services, and CNBC Ventures—ranged from the humble to the almost-conceivably futuristic. By 2008, every person at a similar conference would be enjoying a device with a continuous wireless connection, offered Eric... View Details
- 16 Sep 2002
- Research & Ideas
The Irrational Quest for Charismatic CEOs
familiar faces. It's true that sometimes going outside is the right way to go. The strategic transformation at IBM required someone like Lou Gerstner to challenge the complacency. The Home Depot board felt justified in turning to outside... View Details
Keywords: by Martha Lagace
- 30 Jun 2020
- What Do You Think?
Is a Business School-Industry Collaboration Needed to Attract Black Talent to Campus?
co-op program for potential MBA students? How about greater sharing of teaching or administrative talent, similar to what IBM and other organizations have done in the past—in this case, sabbaticals with the potential of career change?... View Details
- 13 Sep 2016
- First Look
September 13, 2016
entities (e.g., IBM and Intel), nor of any other type of litigation against firms. We find further suggestive evidence of NPE opportunism, such as forum shopping and targeting of firms, that has reduced the ability of firms to defend... View Details
- 27 Dec 2010
- Research & Ideas
HBS Faculty on 2010’s Biggest Business Developments
advertisements to building their own outlets and content. Kraft Foods, for example, is now one of the largest publishers of food-related materials. IBM is launching thought leadership communities. PepsiCo uses social networks to reach... View Details
Keywords: by Staff
- 05 Feb 2009
- Research & Ideas
In Praise of Marketing
additional millions of poor people to buy in. As prices have fallen, Asian brands such as Asus and Acer of Taiwan have gained share while IBM sold its PC business to Lenovo. “Critics of marketing tend to overestimate the level of... View Details
- 22 Mar 2010
- Research & Ideas
One Strategy: Aligning Planning and Execution
Established enterprises have customer relationships, channels to market, technical capabilities, critical data and information about consumers, along with a myriad other factors that will increase the impact of any innovation they come up with. Apple, Microsoft,... View Details
- 12 Oct 1999
- Research & Ideas
Confronting the Challenges that Face Bricks-and-Mortar Stores
checkout counter. Similarly, IBM developed a video camera that could recognize a retailer's best customers as they walked into the store so that salespeople could offer outstanding personalized service. Unfortunately, shoppers felt it was... View Details
- 06 Jun 2005
- Research & Ideas
Don’t Listen to “Yes”
organizational culture and identify its barriers to decision making? A: Indecision can cripple an organization, and it comes in several different forms. Lou Gerstner coined the phrase "culture of no" to describe the situation he inherited at View Details
Keywords: by Martha Lagace
- 23 Feb 2009
- Research & Ideas
Creative Entrepreneurship in a Downturn
acquisition and retention, costs and productivity, firm scope, pricing, growth platforms, etc. Some of the finest examples of business model innovations, whether it is IBM's outsourcing of key elements of the IBM PC or Salesforce.com's... View Details
Keywords: by Martha Lagace
- 09 Mar 2009
- Research & Ideas
How to Revive Health-Care Innovation
of disruption, not the initiators of it. But properly educated, the leaders of the existing systems can take the lead in disrupting themselves—because while leaders instinctively view disruption as a threat, it always proves to be an extraordinary growth opportunity.... View Details
- 21 Oct 2014
- First Look
First Look: October 21
Perspective Leading Proactive Punctuated Change By: Tushman, Michael, Charles O'Reilly, and Bruce Harreld Abstract—This chapter focuses on leading proactive punctuated change. Based on the institutional and organizational change literatures and our extended involvement... View Details
Keywords: Sean Silverthorne
- 09 Aug 2011
- First Look
First Look: August 9
Cases & Course MaterialsLeading by Values: Sam Palmisano and IBM William W. GeorgeHarvard Business School Case 411-097 An abstract is unavailable at this time. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/411097-PDF-ENG... View Details
Keywords: Sean Silverthorne
- 12 Apr 2004
- Research & Ideas
Operations and the Competitive Edge
appointment to the Harvard Faculty in 1966, Hayes worked for IBM and McKinsey & Company. He is currently the School's Philip Caldwell Professor of Business Administration, Emeritus. Martha Lagace: You write in the book that many... View Details
Keywords: by Martha Lagace
- 10 May 2016
- First Look
May 10, 2016
essentially the same frequency as they target cash related to the alleged infringement. By contrast, cash is neither a key driver of intellectual property lawsuits by practicing entities (e.g., IBM and Intel), nor of any other type of... View Details
Keywords: Carmen Nobel
- 22 Feb 2011
- Research & Ideas
The Most Important Management Trends of the (Still Young) Twenty-First Century
given the dynamism and complexity of the global economy? Take the CEO of IBM who now heads a company of 400,000 full time employees and I suspect as many contract employees all around the world. How can we expect him to set direction and... View Details
Keywords: by Sean Silverthorne
- 12 Apr 2011
- First Look
First Look: April 12
facts. Download the paper: http://www.hbs.edu/research/pdf/11-101.pdf Cases & Course Materials Leaders Who Make a Difference: Sam Palmisano's Smarter IBM: Day 1 Joseph L. Bower and Sonja Ellingson HoutHarvard Business School Case 311-030 Sam Palmisano became CEO of... View Details
Keywords: Sean Silverthorne
- 23 Mar 2010
- First Look
First Look: March 23
prison sentence for financial fraud. In the case, Richards responds to a number of questions about managerial responsibility and the manipulation of financial performance in a letter written to a graduate student. Purchase this... View Details
Keywords: Martha Lagace