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- All HBS Web
(627)
- People (4)
- News (238)
- Research (256)
- Events (4)
- Multimedia (9)
- Faculty Publications (158)
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- 25 Aug 2003
- Research & Ideas
Should You Sell Your Digital Privacy?
products. The points awarded by airline frequent flyer and hotel frequent guest programs, if redeemed, amount to discounts of 1 percent to 5 percent over the prices paid by non-subscribers. They also lose out on a variety of non-monetary... View Details
- 11 Dec 2018
- First Look
New Research and Ideas, December 11, 2018
attention to the importance of Chanel’s networks among the cultural elite and European high society. It explores how she embraced the rise of Anti-Semitism among many members of the upper class at that time. During World War II, Chanel lived in the Ritz View Details
Keywords: Dina Gerdeman
- 24 Feb 2014
- Research & Ideas
Busting Six Myths About Customer Loyalty Programs
Airlines, casinos, and hotels can offer significant rewards to their loyal customers because they often operate with substantial overcapacity. Rewards based on this overcapacity, such as air miles or stays in View Details
- 25 Jan 2011
- First Look
First Look: Jan. 25
and development of its employees. Historically, this training had taken place at hotels and conference centers not affiliated with Deloitte. The idea for the construction of a special-purpose, Deloitte-owned learning facility had been... View Details
Keywords: Sean Silverthorne
- 11 Apr 2018
- Research & Ideas
Sexual Harassment: What Employers Should Do Now
should ever walk into an office and have the door closed or feel she has to show up alone to a hotel room?” Companies should also provide employees with extensive training about what constitutes sexual harassment—and they need to go... View Details
Keywords: by Dina Gerdeman
- 13 Nov 2012
- First Look
First Look: November 13
813-019 The case centers on the dilemma faced by Carlo Fontana, the owner-operator of a small chain of two four-star urban hotels located in Lugano, Switzerland, and the other in Milan, Italy. Having developed an extensive customer... View Details
Keywords: Sean Silverthorne
- 24 Jun 2014
- First Look
First Look: June 24
explore the role of organizational identity in the adoption of new sustainability practices, focusing on how identity functions as a driver of (or sometimes a drag on) adoption. Drawing on illustrations from the U.S. hotel industry, we... View Details
Keywords: Sean Silverthorne
- 23 Aug 2016
- First Look
August 23, 2016
be a tough year. How could Ilkbahar both try to extend HBC’s special formula for success to Cyprus while maintaining high motivation at the Fethiye installation? The case describes the forces that shape the hotel industry's structure,... View Details
Keywords: Sean Silverthorne
- 13 Oct 2015
- First Look
October 13, 2015
protecting its local focus and traditions? Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/516031-PDF-ENG Harvard Business School Case 615-031 Caesars Entertainment This case describes the introduction of a regression analysis model for forecasting guest... View Details
- 26 Jan 2016
- First Look
January 26, 2016
travelers who sought a more authentic and local experience than a typical upscale hotel might provide. onefinestay's brand had been "hacked" together quickly during the company's early years. After five years of rapid growth,... View Details
Keywords: Sean Silverthorne
- 04 Jun 2007
- Research & Ideas
Is Health Care Making You Better—or Dead?
was a place almost like a hotel or an office, a kind of ancillary place for the doctor. The doctor was the star. But increasingly, the hospitals have won the power struggle, and the physicians are more or less the blue-collar workers. And... View Details
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