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  • All HBS Web  (622)
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  • 11 Oct 2022
  • Research & Ideas

Shrinking the Racial Wealth Gap, One Mortgage at a Time

Taints Customer Service: Evidence from 6,000 Hotels A World of Difference: What Keeps Companies from Becoming More Inclusive Measuring the Perceived Liquidity of the Corporate Bond Market Feedback or ideas to share? Email the Working... View Details
Keywords: by Rachel Layne; Financial Services
  • 26 Jan 2016
  • First Look

January 26, 2016

travelers who sought a more authentic and local experience than a typical upscale hotel might provide. onefinestay's brand had been "hacked" together quickly during the company's early years. After five years of rapid growth,... View Details
Keywords: Sean Silverthorne
  • 04 Jun 2007
  • Research & Ideas

Is Health Care Making You Better—or Dead?

was a place almost like a hotel or an office, a kind of ancillary place for the doctor. The doctor was the star. But increasingly, the hospitals have won the power struggle, and the physicians are more or less the blue-collar workers. And... View Details
Keywords: by Sean Silverthorne; Health
  • 10 Feb 2015
  • First Look

First Look: February 10

the industry. The case also follows Nino's development of an online platform to crowdsource design for his crowdfunded buildings, maximizing shared value throughout the development process. Nino faces many challenges as he attempts to crowdfund an extended stay View Details
Keywords: Sean Silverthorne
  • 25 Aug 2003
  • Research & Ideas

Should You Sell Your Digital Privacy?

products. The points awarded by airline frequent flyer and hotel frequent guest programs, if redeemed, amount to discounts of 1 percent to 5 percent over the prices paid by non-subscribers. They also lose out on a variety of non-monetary... View Details
Keywords: by Manda Salls & Sean Silverthorne; Advertising
  • 11 Dec 2018
  • First Look

New Research and Ideas, December 11, 2018

attention to the importance of Chanel’s networks among the cultural elite and European high society. It explores how she embraced the rise of Anti-Semitism among many members of the upper class at that time. During World War II, Chanel lived in the Ritz View Details
Keywords: Dina Gerdeman
  • 25 Jan 2011
  • First Look

First Look: Jan. 25

and development of its employees. Historically, this training had taken place at hotels and conference centers not affiliated with Deloitte. The idea for the construction of a special-purpose, Deloitte-owned learning facility had been... View Details
Keywords: Sean Silverthorne
  • 11 Apr 2018
  • Research & Ideas

Sexual Harassment: What Employers Should Do Now

should ever walk into an office and have the door closed or feel she has to show up alone to a hotel room?” Companies should also provide employees with extensive training about what constitutes sexual harassment—and they need to go... View Details
Keywords: by Dina Gerdeman
  • 13 Nov 2012
  • First Look

First Look: November 13

813-019 The case centers on the dilemma faced by Carlo Fontana, the owner-operator of a small chain of two four-star urban hotels located in Lugano, Switzerland, and the other in Milan, Italy. Having developed an extensive customer... View Details
Keywords: Sean Silverthorne
  • 24 Jun 2014
  • First Look

First Look: June 24

explore the role of organizational identity in the adoption of new sustainability practices, focusing on how identity functions as a driver of (or sometimes a drag on) adoption. Drawing on illustrations from the U.S. hotel industry, we... View Details
Keywords: Sean Silverthorne
  • 13 Oct 2015
  • First Look

October 13, 2015

protecting its local focus and traditions? Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/516031-PDF-ENG Harvard Business School Case 615-031 Caesars Entertainment This case describes the introduction of a regression analysis model for forecasting guest... View Details
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