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  • 20 Nov 2012
  • First Look

First Look: November 20

typically refers to the elimination of layers in a firm's organizational hierarchy and the broadening of managers' spans of control. The alleged benefits of flattening flow primarily from pushing decisions downward to enhance customer and... View Details
Keywords: Sean Silverthorne
  • 01 Oct 1996
  • News

Leading In a New Era

stands to reason that what and how people communicate will determine the success or failure of an enterprise. Says HBS's Chris Bartlett, "We need to think about organizations in a more flexible way, in terms of processes — not as a View Details
Keywords: Nancy O. Perry
  • Web

Print View - Course Catalog

identify which approach will most benefit specific situations. - Explain how existing power hierarchies develop and perpetuate themselves. - Describe the role of both the powerful and the powerless in reinforcing View Details