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  • Research Summary

Innovation and Performance Improvement in Health Care

By: Robert S. Huckman
This stream of Professor Huckman's work examines how organizations delivering health care can structure and manage their activities to improve operational performance.  It addresses issues including the impact of various forms of familiarity on performance, the impact... View Details
  • 27 Feb 2020
  • Sharpening Your Skills

How Following Best Business Practices Can Improve Health Care

Harvard Business School spends a significant amount of research funds each year on the health care industry, answering questions such as: How can the business of health View Details
Keywords: by Sean Silverthorne; Health; Health
  • 2022
  • Article

Investigating the Association Between Telemedicine Use and Timely Follow-Up Care After Acute Cardiovascular Hospital Encounters

By: Mitchell Tang, A Jay Holmgren, Erin E. McElrath, Ankeet S. Bhatt, Anubodh S. Varshney, Simin Gharib Lee, Muthiah Vaduganathan, Dale S. Adler and Robert S. Huckman
Background: Telemedicine use increased dramatically during the COVID-19 pandemic; however, questions remain as to how telemedicine use impacts care.
Objectives: The purpose of this study was to examine the association of increased telemedicine use on rates of... View Details
Keywords: Health Care; Telemedicine; Health Care and Treatment; Outcome or Result; Behavior; Health Industry; United States
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Tang, Mitchell, A Jay Holmgren, Erin E. McElrath, Ankeet S. Bhatt, Anubodh S. Varshney, Simin Gharib Lee, Muthiah Vaduganathan, Dale S. Adler, and Robert S. Huckman. "Investigating the Association Between Telemedicine Use and Timely Follow-Up Care After Acute Cardiovascular Hospital Encounters." JACC: Advances 1, no. 5 (2022).
  • October 14, 2019
  • Article

How Artificial Intelligence Is Changing Health Care Delivery

By: Samantha F. Sanders, Mats Terwiesch, William J. Gordon and Ariel Dora Stern
The development of intelligent machines holds great promise for making health care delivery more accurate, efficient, and accessible, but challenges remain for incorporating AI into clinical and administrative settings. View Details
Keywords: Artificial Intelligence; Health Care and Treatment; Service Delivery; Technological Innovation; AI and Machine Learning
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Sanders, Samantha F., Mats Terwiesch, William J. Gordon, and Ariel Dora Stern. "How Artificial Intelligence Is Changing Health Care Delivery." NEJM Catalyst (October 17, 2019).
  • September 2011
  • Article

How to Solve the Cost Crisis in Health Care

By: Robert S. Kaplan and Michael E. Porter
Existing health care costing systems have serious flaws that make it impossible to measure costs accurately at the individual patient and medical condition level. This gap has severely limited meaningful cost reduction throughout the system. The paper describes a new... View Details
Keywords: Cost; Health Care and Treatment; Measurement and Metrics; Service Delivery; Outcome or Result; Quality; Health Industry
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Kaplan, Robert S., and Michael E. Porter. "How to Solve the Cost Crisis in Health Care." Harvard Business Review 89, no. 9 (September 2011): 47–64.
  • 17 Apr 2009
  • Other Presentation

Medical Education and the "Science" of Health Care Delivery

By: Michael E. Porter and Jim Yong Kim
Redefining Health Care Delivery View Details
Keywords: Health Care and Treatment; United States
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Porter, Michael E., and Jim Yong Kim. Medical Education and the "Science" of Health Care Delivery. Harvard Medical School Board of Fellows, Boston, MA, United States, April 17, 2009.
  • 30 Jul 2010
  • Other Presentation

Creating a Value-Based Health Care Organization: The Strategic Agenda

By: Michael E. Porter
This presentation draws on Redefining Health Care: Creating Value-Based Competition on Results (with Elizabeth O. Teisberg), Harvard Business School Press, May 2006; "A Strategy for Health Care Reform—Toward a Value-Based System," New England Journal of... View Details
Keywords: Health Care and Treatment; United States
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Porter, Michael E. "Creating a Value-Based Health Care Organization: The Strategic Agenda." CEO Summit, Cerner Corporation, Asheville, NC, July 30, 2010.
  • Article

Assessing the Impact of Health System Organizational Structure on Hospital Electronic Data Sharing

By: A Jay Holmgren and Eric Ford
Horizontal consolidation in the hospital industry has gained momentum in the United States despite concerns over rising costs and lower quality. Hospital systems frequently point to potential gains in interoperability and electronic exchange of patient information as... View Details
Keywords: Hospitals; Health Information Technology; Health Care; Health Care and Treatment; Data and Data Sets; Information Technology; Consolidation; Knowledge Sharing; Health Industry
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Holmgren, A Jay, and Eric Ford. "Assessing the Impact of Health System Organizational Structure on Hospital Electronic Data Sharing." Journal of the American Medical Informatics Association 25, no. 9 (September 2018): 1147–1152.
  • March 9, 2021
  • Article

Addressing Consolidation in Health Care Markets

By: Leemore S. Dafny
This Viewpoint proposes three steps the Biden administration can take to slow consolidation within health care, which has been shown to raise costs without improving service or quality: better fund federal antitrust enforcement agencies; appoint agency heads committed... View Details
Keywords: Antitrust Issues And Policies; Health Care and Treatment; Markets; Consolidation; Competition; Government Administration
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Dafny, Leemore S. "Addressing Consolidation in Health Care Markets." JAMA, the Journal of the American Medical Association 325, no. 10 (March 9, 2021): 927–928.
  • October–November 1999
  • Article

Why Market-Driven Health Care Will Replace Managed Care

By: Regina E. Herzlinger
Citation
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Herzlinger, Regina E. "Why Market-Driven Health Care Will Replace Managed Care." Orthopedic Technology Review for the Economics of Patient, Practice and Technology Management (October–November 1999).
  • August 10, 2010
  • Article

A Bitter Health Care Pill

By: Robert C. Pozen
Keywords: Health
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Pozen, Robert C. "A Bitter Health Care Pill." Boston Globe (August 10, 2010).
  • 9 Jan 2013
  • Other Presentation

Value-Based Health Care Delivery: Reimbursement

By: Michael E. Porter
Keywords: Health
Citation
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Porter, Michael E. "Value-Based Health Care Delivery: Reimbursement." Institute for Strategy and Competitiveness, Boston, MA, January 9, 2013.
  • March 2008 (Revised January 2010)
  • Background Note

Note on Accountability in the U.S. Health Care System

By: Regina E. Herzlinger and Michael Millenson
This note explains how health care providers, health insurers, and consumers are held accountable for their performance and the entrepreneurial opportunities thus created. View Details
Keywords: Entrepreneurship; Ethics; Insurance; Corporate Accountability; Health Care and Treatment; Demand and Consumers; Health Industry; United States
Citation
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Herzlinger, Regina E., and Michael Millenson. "Note on Accountability in the U.S. Health Care System." Harvard Business School Background Note 308-111, March 2008. (Revised January 2010.)
  • Column

What Will U.S. Health Care Look Like After the Pandemic?

By: Robert S. Huckman
The pandemic crisis is almost certain to change many American industries. It would be a shame if health care is not one of them. A number of major practices have been altered to help the country cope with the extraordinary demands that the pandemic has imposed on the... View Details
Keywords: Health Pandemics; Health Care and Treatment; Change; Health Industry; United States
Citation
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Huckman, Robert S. "What Will U.S. Health Care Look Like After the Pandemic?" Harvard Business Review (website) (April 7, 2020).
  • 3 Dec 2008
  • Other Presentation

Value-Based Health Care Delivery: Implications for Japan

By: Michael E. Porter
Dr. Yuji Yamamoto made substantial contributions to this presentation. The author also thanks Jennifer Baron, Senior Researcher, for her valuable assistance. This presentation draws on Michael E. Porter and Elizabeth Olmsted Teisberg: Redefining Health Care:... View Details
Keywords: Health Care and Treatment; Japan
Citation
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Porter, Michael E. "Value-Based Health Care Delivery: Implications for Japan." American Chamber of Commerce in Japan, Tokyo, Japan, December 3, 2008.
  • June 2004
  • Article

Redefining Competition in Health Care

By: M. E. Porter and Elizabeth Olmsted Teisberg
Keywords: Competition; Health; Health Industry
Citation
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Porter, M. E., and Elizabeth Olmsted Teisberg. "Redefining Competition in Health Care." Harvard Business Review 82, no. 6 (June 2004).
  • March/April 2001
  • Article

Organizational Learning in Health Care

By: Richard Bohmer and A. Edmondson
Keywords: Learning; Organizations; Health; Health Industry
Citation
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Bohmer, Richard, and A. Edmondson. "Organizational Learning in Health Care." Health Forum Journal (March/April 2001), 32–35.
  • 17 Feb 2005
  • Other Presentation

Redefining Competition in Health Care

By: Michael E. Porter
Keywords: Health
Citation
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Porter, Michael E. "Redefining Competition in Health Care." MassINC Forum, MassINC, Boston, MA, February 17, 2005.
  • 28 Apr 2014
  • Lecture

Value Based Health Care Delivery

By: Michael E. Porter
Citation
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Porter, Michael E. "Value Based Health Care Delivery." Lecture at the American College of Radiology Annual Meeting & Chapter Leadership Conference, Washington, DC, April 28, 2014.
  • 19 May 2014
  • Lecture

Value Based Health Care Delivery

By: Michael E. Porter
Citation
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Porter, Michael E. "Value Based Health Care Delivery." Lecture at the Society of Neurological Surgeons Annual Meeting, Rochester, MN, May 19, 2014. (Held at the Mayo Clinic.)
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