Goal Setting - Publications - Faculty & Research

20 Aug 2020
Book

From the Plow to the Pill: How Technology Shapes Our Lives

them—the ability to time their children’s births to their own needs. Once you freed women from that constant set of concerns, you gave them the liberty, at least in theory, to go into society and do other things. They could have fewer... View Details

Keywords: by Dina Gerdeman

06 Sep 2011
Research & Ideas

Cheese Moving: Effecting Change Rather Than Accepting It

leadership, and business growth—as well as personal growth—depends on the ability to push the boundaries, reshape the environment, and play by a different set of rules—our own," says Malhotra. "In the face of established... View Details

Keywords: by Carmen Nobel

24 Oct 2016
Research & Ideas

Bernie Madoff Explains Himself

anybody.” Soltes now plays the recording for students in his MBA and Executive Education courses. His goal is not to garner a discussion of Madoff’s massive crime, but rather to help students realize something important about themselves.... View Details

Keywords: by Carmen Nobel; Financial Services

April 2024
Case

Michelin in Motion: Putting Purpose to Work

By: Hubert Joly, Nitin Nohria and Emilie Billaud

When he became CEO, facing limited growth prospects, a low valuation, and therefore a stagnating share price, Menegaux and his team launched a set of initiatives to reposition Michelin. These included (1) articulating a clear purpose (“We care about giving people a... View Details

Citation

Educators

Purchase

09 Feb 2009
Research & Ideas

Uncompromising Leadership in Tough Times

these [senior managers] and thought, you'd run through a wall for this guy."2 The story does not end there. A 1-800 number was set up so employees could call to hear CEO Rogers's pre-recorded speech about the situation and his plans.... View Details

Keywords: by Martha Lagace

12 May 2021
Book

The Hard Truth About Being a CEO

the institutional knowledge that exists there, and that will set you back. But the truth is, that institutional knowledge doesn’t rest with people who are directly reporting in the senior management team. It rests with the people below... View Details

Keywords: by Michael Blanding

Teaching Interest

Overview

Laura taught undergraduate Military Leadership and Intro to Sociology for 6 and 4 semesters, respectively, at the United States Military Academy (West Point) from 2013-2016 (see course descriptions and links below). She was promoted from instructor to Assistant... View Details

31 Mar 2008
HBS Case

JetBlue’s Valentine’s Day Crisis

mobile Internet devices. Mees also set the goal of doubling the number of agents who could simultaneously use the company's reservations system and of getting a Web-based rebooking system up and running so... View Details

Keywords: by Julia Hanna; Air Transportation

04 Sep 2013
What Do You Think?

How Relevant is Long-Range Strategic Planning?

Christensen reminded us that the root cause of every business disaster is mistakenly pursuing short-term goals ahead of long-term ones." Daniel T. C. Lee commented, "Traditional or not, strategic planning has never restricted... View Details

Keywords: by James Heskett

06 Jun 2016
Research & Ideas

Skills and Behaviors that Make Entrepreneurs Successful

operations. That said, these same women are often more conservative when forecasting financial goals and with raising significant rounds of capital. And, even if they have a big vision, they are less confident in declaring at the outset... View Details

Keywords: by HBS Working Knowledge

09 Jul 2020
Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

acknowledgement of the awkward and tricky working situation. Assessing short-term goals keeps everyone on the same page and pushing forward together. As employees start to shift gradually back into the office (with hybrid... View Details

Keywords: by Boris Groysberg and Sarah Abbott

01 Nov 1999
Research & Ideas

John H. Patterson and the Sales Strategy of the National Cash Register Company, 1884 to 1922

described the register for the first time and explained how it would prevent theft and give an accurate account of the day's receipts. The goal of this stage was to schedule a demonstration of the machine in a nearby hotel where the... View Details

Keywords: by Walter A. Friedman

08 Mar 2021
In Practice

COVID Killed the Traditional Workplace. What Should Companies Do Now?

A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details

Keywords: by Dina Gerdeman

29 Jan 2018
Book

How 'Teaming' Saved 33 Lives in the Chilean Mining Disaster

teams failed to achieve their desired goals in any individual drilling attempt, but they soon learned to celebrate the valuable information each attempt provided, such as revealing features of the rock, to inform future action. For... View Details

Keywords: by Amy C. Edmondson; Mining

12 Aug 2019
Research & Ideas

How Scale Changes a Manager's Responsibilities

the hiring process for as long as possible in the early stages. The first 10-15 employees will set the culture of your company, and how you lead them will set the tone for leadership going forward. As you... View Details

Keywords: by Julia Austin

05 Jul 2006
What Do You Think?

How Important Is “Executive Intelligence” for Leaders?

purpose. K. Anders Ericsson, in the recently published Cambridge Handbook of Expertise and Expert Performance, has concluded in addition that the most effective ways of developing this kind of capability involve constant exposure to specific View Details

Keywords: by James Heskett

16 Jul 2020
Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

However, we also heard that restaurateurs remained steadfastly committed to their goal of nurturing and nourishing people, providing a place of succor and community in a strange new world. Our conversations with the panel and our field... View Details

Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage

27 Jan 2015
First Look

First Look: January 27

Aviram-billionaires, the company looked set to become the de facto standard for vision-based autonomous and ultimately self-driving cars. This case explores the company's competitive position, the challenges of sustaining its advantages... View Details

Keywords: Sean Silverthorne

18 Apr 2011
Research & Ideas

It’s Not Nagging: Why Persistent, Redundant Communication Works

not the goal for redundant communication. Even if a powerful manager is clear and direct with an employee, it's still the redundancy that counts. "I didn't think we'd find this. I was stunned," Neeley says. While both View Details

Keywords: by Kim Girard

21 Mar 2019
HBS Case

The Ferrari Way

drivers in pure, unadulterated pleasure. “The overarching goal is to create an experience—a sensual experience,” says Harvard Business School Professor Stefan Thomke, who wrote a case study about the company in 2018. While many companies... View Details

Keywords: by Michael Blanding; Auto

Publications