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  • All HBS Web  (2,528)
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  • February 2006 (Revised September 2007)
  • Background Note

Winner-Take-All in Networked Markets

By: Thomas R. Eisenmann
Discusses platform structure in new networked markets, that is, whether a market that exhibits network effects will be served by a single platform or by rival platforms. Defines "platforms" and "platform structure"; describes factors that influence the odds that a... View Details
Keywords: Forecasting and Prediction; Growth Management; Network Effects; Digital Platforms; Internet and the Web
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Eisenmann, Thomas R. "Winner-Take-All in Networked Markets." Harvard Business School Background Note 806-131, February 2006. (Revised September 2007.)
  • January 1988 (Revised January 2007)
  • Background Note

Leading Change

By: Michael Beer
Presents a conceptual framework for understanding the process of leading organizational change. Change leaders must create dissatisfaction with the status quo, develop a vision of the future state, and manage a process that sequences and orchestrates events and changes... View Details
Keywords: Organizational Change and Adaptation; Change Management; Leading Change
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Beer, Michael. "Leading Change." Harvard Business School Background Note 488-037, January 1988. (Revised January 2007.)

    Shirley Lu

    Shirley Lu is an assistant professor in the Accounting and Management Unit. She teaches the Financial Reporting and Control course in the MBA required curriculum.

    Professor Lu conducts research in the area of Corporate Social Responsibility (CSR) disclosure,... View Details

    • 2012
    • Article

    A Reduced-Form Approach to Behavioral Public Finance

    By: Sendhil Mullainathan, Joshua Schwartzstein and William Congdon
    Research in behavioral public finance has blossomed in recent years, producing diverse empirical and theoretical insights. This article develops a single framework with which to understand these advances. Rather than drawing out the consequences of specific... View Details
    Keywords: Behavioral Economics; Social Insurance; Externalities; Taxation; Finance; Public Sector
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    Mullainathan, Sendhil, Joshua Schwartzstein, and William Congdon. "A Reduced-Form Approach to Behavioral Public Finance." Annual Review of Economics 4 (2012): 511–540.
    • 2010
    • Working Paper

    Growth through Heterogeneous Innovations

    By: Ufuk Akcigit and William R. Kerr
    We study how exploration versus exploitation innovations impact economic growth through a tractable endogenous growth framework that contains multiple innovation sizes, multi-product firms, and entry/exit. Firms invest in exploration R&D to acquire new product lines... View Details
    Keywords: Business Ventures; Decision Choices and Conditions; Economic Growth; Investment; Innovation and Invention; Patents; Size; Research and Development; United States
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    Akcigit, Ufuk, and William R. Kerr. "Growth through Heterogeneous Innovations." Harvard Business School Working Paper, No. 11-044, October 2010. (SSRN, HBS WP 11-044.)
    • Working Paper Summaries

    A Quantity-Driven Theory of Term Premia and Exchange Rates

    Keywords: by Robin Greenwood, Samuel G. Hanson, Jeremy C. Stein, and Adi Sunderam
    • 2021
    • Working Paper

    Connecting Expected Stock Returns to Accounting Valuation Multiples: A Primer

    By: Akash Chattopadhyay, Matthew R. Lyle and Charles C.Y. Wang
    We outline a framework in which accounting “valuation anchors" could be connected to expected stock returns. Under two general conditions, expected log returns is a log-linear function of a valuation (market value-to-accounting) multiple and the expected growth in the... View Details
    Keywords: Expected Returns; Present Value; Investment Return; Accounting; Valuation; Information; Framework
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    Chattopadhyay, Akash, Matthew R. Lyle, and Charles C.Y. Wang. "Connecting Expected Stock Returns to Accounting Valuation Multiples: A Primer." Harvard Business School Working Paper, No. 21-081, January 2021.
    • December 2004 (Revised October 2017)
    • Background Note

    Subscriber Models

    By: Mihir Desai, Robin Greenwood, Scott Mayfield and Lucy White
    Introduces the subscriber model as an alternative valuation framework for firms whose revenues can be traced to repeated transactions with customers. View Details
    Keywords: Valuation; Corporate Finance
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    Desai, Mihir, Robin Greenwood, Scott Mayfield, and Lucy White. "Subscriber Models." Harvard Business School Background Note 205-061, December 2004. (Revised October 2017.)
    • 2008
    • Book

    Business Market Management: Understanding, Creating, and Delivering Value

    By: James C. Anderson, James A. Narus and Das Narayandas
    For business-to-business marketing courses. The authors build the book around a framework of understanding, creating, and delivering value. View Details
    Keywords: Customer Relationship Management; Customer Value and Value Chain; Cross-Cultural and Cross-Border Issues; Marketing; Marketing Strategy; Business Processes; Value
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    Anderson, James C., James A. Narus, and Das Narayandas. Business Market Management: Understanding, Creating, and Delivering Value. 3rd ed. Pearson Prentice Hall, 2008.
    • June 2012 (Revised December 2017)
    • Technical Note

    Strategy and Strategic Decisions

    By: Eric Van den Steen
    This note introduces a framework for formulating strategy that helps a manager identify which decisions are strategic—and thus which decisions to focus on (both when developing strategy and when executing it)—and that provides a practical test for whether a particular... View Details
    Keywords: Formulating Strategy; Strategic Theory; Strategy Test; Strategic Analysis; Strategy; Theory; Strategic Planning
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    Van den Steen, Eric. "Strategy and Strategic Decisions." Harvard Business School Technical Note 712-500, June 2012. (Revised December 2017.)
    • September 2015 (Revised September 2020)
    • Case

    Gap Inc.: Refashioning Performance Management

    By: Joshua Margolis, Paul McKinnon and Michael Norris
    In 2014, clothing retailer Gap Inc. rolled out a new performance management process for headquarters staff that did away with a traditional rating and ranking system. The new process involved informal monthly meetings between managers and their reports, and it more... View Details
    Keywords: Performance Management; Retail; HR; Motivation and Incentives; Performance; Management; Human Resources; Performance Evaluation; Apparel and Accessories Industry; Retail Industry
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    Margolis, Joshua, Paul McKinnon, and Michael Norris. "Gap Inc.: Refashioning Performance Management." Harvard Business School Case 416-019, September 2015. (Revised September 2020.)
    • 04 Dec 2019
    • Working Paper Summaries

    Pathways to Materiality: How Sustainability Issues Become Financially Material to Corporations and Their Investors

    Keywords: by Jean Rogers and George Serafeim
    • 9 AM – 10 AM EDT, 03 Apr 2019
    • HBS Online

    HBS Online Entrepreneurship Essentials

    Master a proven framework for building and financing new ventures and learn to speak the language of the start-up world. Program Dates: April 3, 2019 - May 1, 2019 View Details
    • March 2018
    • Module Note

    Module Note for Instructors: Responsibilities to Society

    By: Nien-hê Hsieh
    This note outlines a framework to help managers discern and deliver on their responsibilities to society that has been taught in the “Responsibilities to Society” module in Leadership and Corporate Accountability (LCA), a semester-long, first-year required course for... View Details
    Keywords: Corporate Social Responsibility and Impact; Leadership; Society
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    Hsieh, Nien-hê. "Module Note for Instructors: Responsibilities to Society." Harvard Business School Module Note 318-125, March 2018.
    • July 2004 (Revised December 2004)
    • Case

    How Venture Capitalists Evaluate Potential Venture Opportunities

    By: Michael J. Roberts and Lauren Barley
    Four venture capitalists from leading Silicon Valley firms are interviewed about the frameworks they use to evaluate potential venture opportunities. Questions include: How do you evaluate the venture's prospective business model? What due diligence do you conduct?... View Details
    Keywords: Venture Capital; Opportunities; Framework; Entrepreneurship; Forecasting and Prediction
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    Roberts, Michael J., and Lauren Barley. "How Venture Capitalists Evaluate Potential Venture Opportunities." Harvard Business School Case 805-019, July 2004. (Revised December 2004.)
    • April 2010 (Revised May 2012)
    • Background Note

    Note: Disclosure, Regulation, and Taxation of Hedge Funds versus Mutual Funds in the U.S.

    By: Lena G. Goldberg, Robert C. Pozen and Melissa Anne Hammerle
    This note provides students with an explanation of the regulatory and tax framework for hedge funds vs. mutual funds in the U.S. View Details
    Keywords: Investment Funds; Corporate Disclosure; Governing Rules, Regulations, and Reforms; Taxation; Financial Services Industry; United States
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    Goldberg, Lena G., Robert C. Pozen, and Melissa Anne Hammerle. "Note: Disclosure, Regulation, and Taxation of Hedge Funds versus Mutual Funds in the U.S." Harvard Business School Background Note 310-131, April 2010. (Revised May 2012.)
    • March 2006
    • Course Overview Note

    International Finance: A Course Overview Note

    By: Mihir A. Desai
    Describes the International Finance course at Harvard Business School, which argues that the forces of globalization have fundamentally changed the scope and activities of firms, thereby altering the practice of finance within these firms. As a consequence of an... View Details
    Keywords: Multinational Firms and Management; Business Ventures; Integration; Change Management; Decision Choices and Conditions; Investment; Risk Management; Competitive Advantage; Motivation and Incentives; International Finance; Capital Markets
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    Desai, Mihir A. "International Finance: A Course Overview Note." Harvard Business School Course Overview Note 206-107, March 2006.​
    • March 2018 (Revised August 2020)
    • Case

    Alaska Airlines: Empowering Frontline Workers to Make It Right

    By: Ranjay Gulati, Andrew O'Connell and Caroline de Lacvivier
    This case documents the ongoing efforts by Alaska Airlines to enhance its efforts to become more customer centric by empowering its employees using a service framework. It explores how the airline starts with a completely hands-off approach to empowerment in which... View Details
    Keywords: Employee Empowerment; Customer Focus and Relationships; Employees; Service Delivery; Organizational Culture; Integration; Air Transportation Industry
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    Gulati, Ranjay, Andrew O'Connell, and Caroline de Lacvivier. "Alaska Airlines: Empowering Frontline Workers to Make It Right." Harvard Business School Case 418-063, March 2018. (Revised August 2020.)
    • January 2002
    • Background Note

    Note on Business Model Analysis for the Entrepreneur

    By: Richard G. Hamermesh, Paul W. Marshall and Taslim Pirmohamed
    Describes the primary elements and defining characteristics of a company's business model from the perspective of an entrepreneur. Introduces several analytic techniques and provides illustrative examples of business models to support the analytic framework presented. View Details
    Keywords: Business Model; Entrepreneurship; Framework; Mathematical Methods; Opportunities; Perspective
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    Hamermesh, Richard G., Paul W. Marshall, and Taslim Pirmohamed. "Note on Business Model Analysis for the Entrepreneur." Harvard Business School Background Note 802-048, January 2002.
    • 12 PM – 1 PM EDT, 12 Sep 2018
    • Webinars: Trending@HBS

    Responding to Digital Disruption

    As a follow-up to his 2017 webinar and building upon his proposed recipe for digital disruption, Associate Professor Thales Teixeira proposes a new framework to help established businesses respond to digital disruptors. View Details
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