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Show Results For

  • All HBS Web  (830)
    • News  (239)
    • Research  (390)
    • Events  (1)
    • Multimedia  (1)
  • Faculty Publications  (162)
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  • 17 Mar 2021
  • Research & Ideas

Beyond Pajamas: Sizing Up the Pandemic Shopper

profitability, it’s natural to ask whether these new online shoppers will increase product returns. Based on their lack of familiarity with online apparel shopping, retailers might expect new customers to return items more often compared... View Details
Keywords: by Ayelet Israeli, Eva Ascarza, and Laura Castrillo; Retail
  • 28 May 2013
  • Research & Ideas

Can LEGO Snap Together a Future in Asia?

As one of the largest toy makers in the world, the LEGO Group has been riding high in America and Western Europe. To grow, however, LEGO recently faced a decision familiar to many other multinationals: should the company shift from... View Details
Keywords: by Kim Girard; Entertainment & Recreation
  • 21 Apr 2020
  • Research & Ideas

7 Successful Battle Strategies to Beat COVID-19

Drawing on lessons from the battlefield is common practice for business leaders seeking tested strategies to succeed against adversity. Today, the battle against COVID-19, an invisible enemy, feels to many observers like a military engagement. Readers View Details
Keywords: by Euvin Naidoo
  • 17 Jun 2002
  • Research & Ideas

A Litmus Test for Entrepreneurs

familiar environment of the trading floor. He even had trouble choosing which office supply vendor to go with. As he put it: "I felt I needed more and more information every time I tried to make a decision.'' Real entrepreneurs know... View Details
Keywords: by Walter Kuemmerle
  • 08 Dec 2014
  • Research & Ideas

A Manager’s Guide to International Strategy

companies grappling with the familiar (yet complex) questions that confront any organization trying to do business across borders. According to Collis, every strategic choice that multinationals face falls into one of the following four... View Details
Keywords: by Julia Hanna
  • 12 Jan 2004
  • What Do You Think?

How Should We Think About the Exportation of Jobs?

improvement that I am familiar with seems to always create jobs and grow companies and countries." What do you think? Original Article It has taken economists, journalists, and the rest of us years to get used to the idea that over... View Details
Keywords: by James Heskett
  • 03 Feb 2018
  • Op-Ed

How to Heed BlackRock's Call for Corporate Social Responsibility

entities across sectors to refine them and arrive at meaningful and useful standards. Besides holding companies accountable, we also have to help them as they transition to pursuing social objectives alongside financial ones. Too few managers are View Details
Keywords: by Julie Battilana
  • 21 Nov 2012
  • Research & Ideas

What Health Care Managers Need to Know--and How to Teach Them

to greater learning in this area, the academics generally cited shortage of faculty who understood health care and could teach business skills; lack of case materials and familiarity with case method teaching and field studies; and... View Details
Keywords: by Paul Guttry; Health; Education
  • 06 Aug 2001
  • Research & Ideas

Go Global—or No? Can You Make the Case?

financial service companies. Benro was very familiar with European customers in the financial services sector but had no experience with other industries. "Working with Benro might be cheaper than doing this all on our own, at least... View Details
Keywords: by Walter Kuemmerle
  • 17 Jun 2016
  • Op-Ed

Companies Need to Start Marketing Security to Customers

good enough. The range of safety risks has expanded and consumers everywhere are trying new products and experiences they aren't familiar with. Marketers must do more to educate consumers about safe behaviors and not worry so much about... View Details
Keywords: by John A. Quelch; Entertainment & Recreation
  • 03 Feb 2020
  • What Do You Think?

Can an Organization Have Too Much 'Rebel Talent'?

while hiring and assigning conventional managers to deal with more familiar and common tasks and goals.” “The right question is therefore not the amount of ‘rebel talent’ but how to focus it on the right causes.” Grace was more cautious.... View Details
Keywords: by James Heskett
  • 06 Nov 2000
  • Research & Ideas

The Determinants of Corporate Venture Capital Success

also extended to the companies in which XTV invested. These were structured as separate legal entities, with their own boards and officers. XTV sought to recruit employees from other start-ups who were familiar with managing new... View Details
Keywords: by Paul Gompers & Josh Lerner
  • 07 Jan 2013
  • Lessons from the Classroom

Culture Changers: Managing High-Impact Entrepreneurs

Saffronart, and food businesses Whole Foods and the James Beard Foundation. Khaire created the course, she says, because these industries function in fundamentally different ways than those in industries more familiar to traditional HBS... View Details
Keywords: by Sean Silverthorne; Beauty & Cosmetics; Food & Beverage; Entertainment & Recreation; Information; Publishing
  • 09 Jun 2014
  • Research & Ideas

The Manager in Red Sneakers

casual clothes said a shopper was more likely to make a purchase and to be a celebrity when she was wearing gym clothes or a Swatch than when she was wearing an elegant dress or a Rolex. Meanwhile, pedestrians from the train station who were less View Details
Keywords: by Dina Gerdeman; Consumer Products; Apparel & Accessories; Fashion
  • 27 Jan 2009
  • First Look

First Look: January 27, 2009

innovations that allow local sectors to catch up with frontier technology. In poor countries, catching up requires the cooperation of a foreign investor who is familiar with the frontier technology and a domestic entrepreneur who is View Details
Keywords: Martha Lagace
  • 29 Oct 2018
  • Research & Ideas

Hunting for a Hot Job in High Tech? Try 'Digitization Economist'

familiarity with a large number of companies. An economist working in a tech company, on the other hand, might mainly have knowledge of his or her own firm. As economists work on questions their companies want answered, one challenge for... View Details
Keywords: by Roberta Holland; Technology; Education
  • 07 May 2018
  • Research & Ideas

Why Online Retailers Should Hide Their Best Discounts

they’d shopped there before, and one for customers without them. They found little difference in the buying behavior of the two groups. “Both new and existing customers behave in ways that are beneficial to the seller,” Ngwe says, “perhaps because customers are so... View Details
Keywords: by Michael Blanding; Retail
  • 25 Oct 2012
  • Research & Ideas

10 Reasons Customers Might Resist Windows 8

Software giant Microsoft is launching the Windows 8 version of its operating system this week, and suffice it to say that it's radically different from Windows 7. The familiar Start button and menu are gone, for example, replaced by a... View Details
Keywords: by Carmen Nobel; Computer; Consumer Products
  • 17 Oct 2011
  • Research & Ideas

How ‘Hybrid’ Nonprofits Can Stay on Mission

the longer their tenure at a hybrid organization, the more probable it is that top managers hire junior employees. "What we expect is that the more time they spend in a hybrid context, the more likely the managers are to become familiar... View Details
Keywords: by Carmen Nobel
  • 10 Nov 2020
  • Sharpening Your Skills

Research News and Tips: Innovating Across Time Zones

meet internal production benchmarks associated with salient calendar periods...,” according to the researchers. Salespeople who scramble to meet end-of-term quotas are familiar with the phenomenon. Read the paper: Internal Deadlines, Drug... View Details
Keywords: by Sean Silverthorne
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