Publications

21 Dec 2016
Cold Call Podcast

Target's Expensive Cybersecurity Mistake

Keywords: Re: Suraj Srinivasan; Retail

06 Jun 2018
Video

Jayon Wang, Blavatnik Fellow 2018-2019

25 Aug 2016
Cold Call Podcast

Behind IBM's High-Risk Decision to Put Watson on 'Jeopardy'

Keywords: Re: Willy C. Shih

25 Apr 2020
News

Mastering the ‘miserable middle’ of change

October 1960 (Revised December 1982)
Case

Texas Instruments, Inc. (B)

Discusses the reorganization of Texas Instruments Metals & Controls Division, the formulation of the profit plan, and the courses of action available to the manager in the face of his department's failure to meet forecasted sales and profits. View Details

Keywords: Restructuring

July 2009 (Revised August 2011)
Case

What Happened at Citigroup? (A)

By: Clayton S. Rose and Aldo Sesia

What went wrong at Citigroup? In 1998, the Travelers Group and Citicorp merged to create Citigroup Inc., considered the first true global "financial supermarket" and a business model to be envied, feared, and emulated. By year-end 2006 the firm had a market... View Details

Keywords: Mergers and Acquisitions; Business Model; Decision Choices and Conditions; Globalized Firms and Management; Leadership; Risk Management; Failure; Financial Services Industry

Keywords: Media, Entertainment

30 Jul 2019
Working Paper Summaries

‘Organizing’, ‘Innovating’, and ‘Managing’ in Complexity Space

Keywords: by Michael C. Moldoveanu

31 Oct 2019
Video

Dato' Sri Tahir

Dato’Sri Tahir, founder of a large financial services group in Indonesia, ascribes the frequency of bank failures in the country to their owners diverting funds to support their other businesses, at the expense... View Details

Teaching Interest

Overview

Elizabeth served as a Teaching Fellow for the 2011 undergraduate course Sociology 159: Social Entrepreneurship, taught by David Ager. She also served as a Teaching Fellow for the 2013 undergradudate course Sociology 114: Organizational Failures and Disasters:... View Details

Research Summary

Overview

Erin's research focuses on how organizations can and should respond to employee failures. She is interested in understanding the effects that organizational responses have on subsequent employee behavior, and how organizational policies can be designed to more... View Details

Keywords: Repair; Recovery; Reintegration; Prosocial Behavior; Field Experiment; Psychology; Networks; Punishment; Giving and Philanthropy; Social Psychology; Motivation and Incentives; Social and Collaborative Networks; Ethics

15 Mar 2016
News

Why Is It So Hard to Change How We Manage Ourselves?

08 Dec 2006
Working Paper Summaries

When Learning and Performance are at Odds: Confronting the Tension

Keywords: by Sara J. Singer & Amy C. Edmondson

July 2023
Article

Takahashi-Alexander Revisited: Modeling Private Equity Portfolio Outcomes Using Historical Simulations

By: Dawson Beutler, Alex Billias, Sam Holt, Josh Lerner and TzuHwan Seet

In 2001, Dean Takahashi and Seth Alexander of the Yale University Investments Office developed a deterministic model for estimating future cash flows and valuations for the Yale endowment’s private equity portfolio. Their model, which is simple and intuitive, is still... View Details

Keywords: Forecasting and Prediction; Investment Portfolio; Analytics and Data Science

19 Apr 2018
Video

The Entrepreneurial Journey through NVC

July 1972 (Revised September 1985)
Case

Saturday Evening Post (Revised)

Permits analysis of the need for adapting strategy to environmental change and for choosing among strategic alternatives in the light of new environmental opportunities. Management and board failures in these areas may be traced to some of the underlying causes,... View Details

Keywords: Journals and Magazines; Management Style; Values and Beliefs; Governing and Advisory Boards; Adaptation; Leadership Style; Media and Broadcasting Industry; United States

September 2001 (Revised October 2002)
Case

Virgin Group, The: Filling in the Value Gap

By: Frances X. Frei, Hanna Rodriguez-Farrar and Corey B. Hajim

Chronicles the successes and failures of the Virgin Group. By examining these examples, students discover attributes of Virgin's overall service concept, which, at its core, competes on quality rather than on price. Students are challenged to consider how Virgin might... View Details

Keywords: Quality; Competition; Price; Business Conglomerates; Service Operations; Service Delivery; Market Entry and Exit