Publications

August 2015 (Revised May 2016)
Technical Note

Leading Global Teams: Managing SPLIT to Bridge Social Distance

By: Tsedal Neeley

Keywords: Global Leadership; Global Collaboration; Social Distance; Global Teams; Leadership; Groups and Teams; Organizations; Diversity; Cross-Cultural and Cross-Border Issues

2019
Flash Talks

Life and Leadership after HBS: Sexual Harassment Experiences and Beliefs

27 Sep 2021
News

Managing Through Crunch time—Without Burning Out Your Team

March 2018 (Revised October 2019)
Case

Yo-Yo Ma and Silkroad

By: Rohit Deshpandé, Paul A. Gompers and Scott Duke Kominers

Silkroad—a cross-cultural music collaboration that world-famous cellist Yo-Yo Ma had spearheaded since 1998, was preparing to celebrate its 20th anniversary. In parallel, Ma was stepping back from his role as the organization’s Artistic Director. Silkroad had come of... View Details

Keywords: Managing Diverse Teams; Leadership Transitions; Global Innovation; Music; Cultural Entrepreneurship; Nonprofit Organizations; Music Entertainment; Leadership; Transition

27 Dec 2018
Working Paper Summaries

Team Learning Capabilities: A Meso Model of Sustained Innovation and Superior Firm Performance

Keywords: by Jean-François Harvey, Henrik Bresman, and Amy C. Edmondson

27 Oct 2020
News

Give Your Remote Team Unstructured Time for Collaboration

Keywords: Remote work

03 Feb 2016
Research & Ideas

The State of Customer Service Leadership

examine the most up-to-date best practices and explain how companies can put a smile on customers’ faces and keep them coming back for more. In a recent interview, they explained some of their findings. Aisner: Why is it so important to look closely at View Details

Keywords: by Jim Aisner; Retail

Web

Online Leadership and Management Courses | HBS Online

Certificate Courses (10) Leadership Principles Professors Joshua Margolis & Anthony Mayo Learn to bring out the best in others by applying and adapting your leadership style and managing the conditions that... View Details

December 1998 (Revised May 1999)
Exercise

Negotiating Peace Accords in Bellicoso for UN Negotiating Team Representatives: General Instructions and Confidential Information

Bellicoso is a multi-party conflict resolution simulation based loosely on the bitter civil war in El Salvador. It is designed to explore issues in: 1) the management of interactions between external negotiations between sides and internal negotiations within them, 2)... View Details

Keywords: War; Negotiation Tactics; Negotiation Participants; Government and Politics; Conflict and Resolution; El Salvador

01 Dec 2008
News

The CEO and the Functions of Leadership

work of the organization. The recruiting and retention of the management team is therefore another vital function of leadership. “In each of these areas, the challenge is not only design and implementation but also alignment and... View Details

30 Apr 2025
News

How to Bring Out the Best in Your Team

31 Jan 2014
News

Creating Candor and More: Tips for Virtual Team Communications

Keywords: virtual meetings; communication strategies

23 Mar 2022
Blog Post

Learning Curve: The Brother-and-Sister Team Behind a New Edtech Nonprofit

math. They also had parents with the resources and knowledge to keep them academically engaged. Now the brother-and-sister team is trying to extend those same advantages to all Indian children through Rocket Learning, the edtech nonprofit... View Details

2005
Chapter

Beyond 'Fun and Games': Outdoor Activities for Meaningful Leadership Development

Many managers and academics today view outdoor exercises as simply "fun and games." However, framed correctly, outdoor leadership activities provide a uniquely effective method for leadership development. They allow participants to access and explore the deeper... View Details

Keywords: Learning; Games, Gaming, and Gambling; Leadership Development; Personal Development and Career; Business and Stakeholder Relations; Groups and Teams; Behavior; Emotions; Personal Characteristics; Alignment

Read Now

Web

Crucibles of Crisis Leadership - Course Catalog

HBS Course Catalog Crucibles of Crisis Leadership Course Number 1529 Baker Foundation Professor Nancy Koehn Fall; Q1Q2; 3.0 credits 28 sessions Paper Overview: This course focuses on crisis leadership and... View Details

August 2006 (Revised September 2008)
Case

Leadership in Law: Amy Schulman at DLA Piper

By: Boris Groysberg, Victoria Winston and Shirley Spence

What does it take to build a successful career over time? Describes Amy Schulman's career progression and role as a star senior litigator and top executive at one of the world's largest law firms. It focuses on different stages in her career and what she did to be... View Details

Keywords: Work-Life Balance; Employee Relationship Management; Groups and Teams; Time Management; Personal Development and Career; Gender

January 2016
Case

Open Innovation at Fujitsu (A)

By: Amy C. Edmondson and Jean-François Harvey

This case study examines the open innovation journey at Fujitsu, a global information and communication technology company. The case ends with the location decision between Tokyo, Japan, downtown San Francisco or Sunnyvale, California, regarding establishing a small... View Details