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- All HBS Web (1,412)
- Faculty Publications (217)
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- 26 Apr 2023
- In Practice
Is AI Coming for Your Job?
tools that are now being introduced will have a profound impact on the labor market, leading to the eventual elimination of many jobs and the restructuring of many others. The effect will be particularly acute among knowledge... View Details
- 17 Aug 2020
- Research & Ideas
What the Stockdale Paradox Tells Us About Crisis Leadership
herd immunity. But to review the brutal facts, none of these developments are likely in the foreseeable short term. The possibility remains that there may never be a fully effective vaccine or cure; this virus may be something that we... View Details
Keywords: by Boris Groysberg and Robin Abrahams
- 08 Jul 2014
- First Look
First Look: July 8
investigates the effect of pay for performance in firms, yet less is known about the effect of non-financial rewards, especially in organizations that hire individuals to perform tasks with positive social... View Details
Keywords: Carmen Nobel
- 01 Mar 2013
- Working Paper Summaries
Hurry Up and Wait: Differential Impacts of Congestion, Bottleneck Pressure, and Predictability on Patient Length of Stay
- 28 Aug 2023
- Research & Ideas
How Workplace Wellness Programs Can Give Employees the Energy Boost They Need
offerings now, with the goal of attracting and retaining talent and keeping workers happy and healthy, which will boost productivity and improve the bottom line. Mental health issues impact work COVID-19 highlighted the fact that workers View Details
Keywords: by Hise Gibson
- 11 May 2011
- Research & Ideas
Building a Better Board
mechanics that add very little to the competitive position or underlying value of the enterprise." But while board members are now taking their jobs more seriously, their input is not necessarily as helpful or effective as it could... View Details
Keywords: by Carmen Nobel
- 09 Dec 2014
- First Look
First Look: December 9
order to understand how socially imprinted WISEs may mitigate this negative relationship between social imprinting and economic productivity, we also conduct a comparative analysis of case studies. We find that one effective approach is... View Details
Keywords: Sean Silverthorne
- 22 May 2019
- Research & Ideas
Forgiving Student Loan Debt Leads to Better Jobs, Stronger Consumers
together financially. They were 12 percent less likely to default on other accounts, particularly credit cards and mortgages. “We weren’t expecting these people to be in such better shape,” Di Maggio says. “They used credit in much more... View Details
Keywords: by Dina Gerdeman
- 14 Sep 2010
- First Look
First Look: September 14, 2010
productivity effects of organizational practices remains a challenge for future research. Does Intellectual Property Rights Reform Spur Industrial Development? Authors:Lee Branstetter, Ray Fisman, C. Fritz Foley, and Kamal Saggi... View Details
Keywords: Sean Silverthorne
- Teaching Interest
Design of Field Research Methods (DFRM)
Field research involves collecting original data (qualitative and/or quantitative) in field sites. This course combines informal lecture and discussion with practical exercises to build specific skills for conducting field research in organizations. Readings include... View Details
- September 2014 (Revised February 2017)
- Case
Belk: Towards Exceptional Scheduling
By: Ethan Bernstein, Saravanan Kesavan, Bradley Staats and Luke Hassall
With 24,000 staff and over 300 stores, Belk Inc. sought to replace its entirely manual labor scheduling system with an automated software solution from Reflexis. Belk hoped the upgrade would simplify scheduling, reduce time employees spent in non-customer-facing roles,... View Details
Keywords: Retail; Scheduling; Local Autonomy; Automation; Metrics; Organizational Change; Human Resource Management; Process Improvement; Performance Measurement; Transparency; Southern United States; Retailing; Department Stores; System Outsourced Services; Employee Relationship Management; Selection and Staffing; Change Management; Governance Controls; Resource Allocation; Service Operations; Organizational Culture; Organizational Change and Adaptation; Performance Evaluation; Performance Improvement; Applications and Software; Family Business; Retail Industry; Technology Industry; United States
Bernstein, Ethan, Saravanan Kesavan, Bradley Staats, and Luke Hassall. "Belk: Towards Exceptional Scheduling." Harvard Business School Case 415-023, September 2014. (Revised February 2017.)
- 14 Feb 2022
- Research & Ideas
Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age
leaders trying to recalibrate: 1. Be a catalyst, not a planner In the digital era, companies face a more dynamic competitive environment: key competitors are no longer the usual suspects, and customer and stakeholder expectations continue... View Details
- Research Summary
Corporate Governance
The characteristics and structure of boards of directors have important implications for firm performance. Professor Wang has found that firms with well-connected boards whose members have strong network connections provide economic benefits that are not immediately... View Details
- 20 Jun 2005
- Research & Ideas
Creating a Positive Professional Image
stereotypes can pose a challenge for creating a positive professional image if someone is perceived as being unable to live up to favorable expectations of their social identity group(s). For example, clients may question the... View Details
Keywords: by Mallory Stark
- 31 Jan 2022
- Research & Ideas
Where Can Digital Transformation Take You? Insights from 1,700 Leaders
tenets of effective leadership are familiar, but everything is happening much, much faster. And the task is not to cross the finish line and turn off the engine, but to get comfortable—as a leader and as a company—with this new pace and... View Details
- 03 Jun 2002
- Research & Ideas
How to Succeed With Your New Boss
your mandate and negotiate for resources is a clear early priority. Defining Your Goals When you think about working with your new boss, keep the following goals in mind: Clarify mutual expectations early. Begin managing View Details
Keywords: by Michael Watkins
- 13 Mar 2007
- First Look
First Look: March 13, 2007
of the various parties involved, and the manner in which the key issues of structure, management, implementation, and accountability have been addressed. The Omidyar-Tufts Microfinance Fund seeks to have a catalytic effect on the... View Details
Keywords: Martha Lagace
- 12 Dec 2017
- First Look
New Research and Ideas, December 12, 2017
disconfirmation, of different need expectations will yield emotional experience of varying magnitudes, with confirmation of approach-oriented need expectations exerting stronger View Details
Keywords: Sean Silverthorne
- 27 Feb 2024
- Research & Ideas
Why Companies Should Share Their DEI Data (Even When It’s Unflattering)
workforce is, says a recent paper by Harvard Business School researchers. Even when a company’s numbers aren’t ideal, their transparency sends the message that they’re trying to change, the HBS authors write. “There’s definitely a sunshine View Details
Keywords: by Shalene Gupta
- 05 Dec 2023
- Research & Ideas
Are Virtual Tours Still Worth It in Real Estate? Evidence from 75,000 Home Sales
data from the real estate platform Redfin for 75,178 houses sold in the greater Los Angeles area from March 2019 to March 2021. The time period gives a snapshot of how the effect might linger beyond lockdowns. They combed listings for... View Details