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Show Results For
- All HBS Web
(906)
- People (6)
- News (258)
- Research (399)
- Multimedia (3)
- Faculty Publications (86)
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- 20 Oct 2015
- First Look
October 20, 2015
average demand increases with both pricing transparency and agent expertise, and that agent expertise interacts positively with competitive intensity. We also find that competition is associated with higher inventory holdings of both cash... View Details
Keywords: Sean Silverthorne
- 09 Apr 2019
- First Look
New Research and Ideas, April 9, 2019
guardians as holding opposing views of institutional change, we reveal how the complementarity and ongoing interactions between each set of actors served as a valuable resource for industry resilience and adaptation. Our primary data... View Details
Keywords: Dina Gerdeman
- 09 Nov 2009
- Research & Ideas
Come Fly with Me: A History of Airline Leadership
1978, U.S. airlines were one of the most government-regulated businesses, when suddenly full deregulation changed the competitive landscape once again. How individual executives both shaped the industry and were shaped by it is the... View Details
- 08 May 2012
- First Look
First Look: May 8
economic development, and time-invariant unobserved characteristics of origin and host countries. We further show that egalitarianism correlates in a conceptually compatible way with an array of organizational practices pertinent to firms' View Details
Keywords: Carmen Nobel
- 21 Oct 2002
- Research & Ideas
The Parable of the Bungled Baggage And the Unhappy Customer
about the service bookends. The first encounter and the last encounter are where the people really remember—the service bookends. And as I started describing what had happened to me, I was very accurate. I told about everything. Up until this point, the faces were... View Details
Keywords: by W. Earl Sasser
- 18 Oct 2006
- Research & Ideas
New at the Helm: A Talk with HBS Dean Light
field studies after. We have a strong commitment to ideas as the place where the educational experience begins. In executive education, we might think about increasing the number of programs we offer overseas. We've experimented with... View Details
- 05 May 2003
- Research & Ideas
Sharing the Responsibility of Corporate Governance
former Warner shareholders. As a result, Time directors had no duty to maximize shareholder value and were permitted to rebuff the arguably higher Paramount cash offer for Time that a majority of the Time shareholders favored over the Warner deal. View Details
Keywords: by Carla Tishler
- 07 Jul 2009
- First Look
First Look: July 7
search that a firm needs in order to cope with interactions among strategic decisions. Cases & Course MaterialsActis: January 2008 Harvard Business School Case 808-130 Paul Feltcher, the CEO of Actis, a leading private equity... View Details
Keywords: Martha Lagace
- 07 Nov 2005
- Research & Ideas
Exit Interview: HBS Dean Kim Clark
"control" or "structure" that may inhibit freedom of inquiry. If it's done well, we know that discipline and excellence of execution can enhance the research environment and learning process. In fact, it's liberating.... View Details
Keywords: by HBS Alumni Bulletin Staff
- 24 Oct 2017
- First Look
First Look at New Research and Ideas, October 24, 2017
Management Journal Discordant vs. Harmonious Selves: The Effects of Identity Conflict and Enhancement on Sales Performance in Employee-Customer Interactions By: Ramarajan, Lakshmi, Nancy Rothbard, and Steffanie Wilk Abstract—Across... View Details
Keywords: Sean Silverthorne
- 03 Oct 2013
- Research & Ideas
Lehman Brothers Plus Five: Have We Learned from Our Mistakes?
weakening the conditions of credit supply (especially in a slowly recovering economy) and improving the soundness of the financial system. The interaction between regulators and the private sector is a crucial ingredient in getting these... View Details
- 14 Apr 2009
- First Look
First Look: April 14, 2009
http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=409002 OppenheimerFunds and Take-Two Interactive (A) Harvard Business School Case 408-074 Describes the dilemma faced by Emmanuel Ferreira, a fund manager at OppenheimerFunds.... View Details
Keywords: Martha Lagace
- 21 Jul 2003
- Research & Ideas
Don’t Get Buried in Customer Data—Use It
top players' market share declined more than 10 percent. Not surprisingly, many executives' faith in CRM has waned. In a 2001 Bain & Co. survey of the 25 most popular management tools, CRM was ranked near the bottom. In a follow-up study, 20 percent of the 451... View Details
Keywords: by Jean Ayers
- 13 Sep 2011
- First Look
First Look: September 13
Americans, due to their desire to make such interactions proceed smoothly. In two experiments, we show that members of stigmatized groups have a peculiar kind of persuasive ''power'' in face-to-face View Details
Keywords: Sean Silverthorne
- 03 Jun 2008
- First Look
First Look: June 3, 2008
require construction of broader coalitions of policymakers, place more constraints on executive decision making, and have more competitive selection processes. As a result, there are stronger political motivations for Vietnamese leaders... View Details
Keywords: Martha Lagace
- 13 Jun 2012
- HBS Case
HBS Cases: A Startup Takes On the Credit Ratings Giants
and 2009, when the field of ratings seemed ripe for upheaval, Becker learned of several planned rating agency start-ups, including what would become KBRA. When the firm lured ex-Moody's executive Jerome Fons, whom Becker knew, "I... View Details
- 07 Jun 2004
- What Do You Think?
How Important are Big Ideas?
Summing Up Judging from responses to the June column, big ideas rank high on a list including technology and intellectual property as sources of competitive advantage. But they are only a starting point, outweighed by methods and the state of the "managerial... View Details
Keywords: by James Heskett
- 13 Nov 2018
- First Look
New Research and Ideas, November 13, 2018
regulators. Moreover, our findings highlight the trade-off between slow execution and potential information leakage in the decision of optimal trading speed. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55258 Summer... View Details
Keywords: Dina Gerdeman
- 11 Feb 2013
- Research & Ideas
Neuroeconomics: Eyes, Brain, Business
big-picture question for me is in how we interact with other people," she says. "It's hard to come up with any business transaction you can do alone." The Tipping Point Of Animacy Specifically, Looser is interested in what happens to our... View Details
Keywords: by Carmen Nobel
- 17 Apr 2013
- Research Event
Conference Challenges Gender Conventions
conference featured a practitioner panel of executives who have roles in promoting women. HBS Dean Nitin Nohria and keynote speaker Professor Rosabeth Moss Kanter also shared their thoughts with participants. Associate Professor and... View Details
Keywords: by Maggie Starvish