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- All HBS Web
(771)
- People (1)
- News (217)
- Research (433)
- Events (1)
- Multimedia (5)
- Faculty Publications (104)
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- 03 Oct 2017
- First Look
First Look at Research and Ideas, October 3, 2017
have higher management quality, more MBA trained managers, and lower mortality rates. This is true compared to the distance to universities that offer only business or medical education (or neither). We argue that supplying joint... View Details
Keywords: by Sean Silverthorne
- 02 Aug 2020
- What Do You Think?
Is the 'Experimentation Organization' Becoming the Competitive Gold Standard?
things and keep what works.” It is not by chance that nearly all of their private sector examples come from high tech, where employees are being trained in large numbers to routinely conduct experiments that... View Details
- 09 Jan 2020
- Book
Rethinking Business Strategy in the Age of AI
difference in whether you click on it. The algorithm is trained to pick out the pictures people are more likely to click on. And AI can optimize those images to individual preferences. If I like comedies, and there’s a movie on Netflix... View Details
Keywords: by Dina Gerdeman
- 03 Dec 2014
- What Do You Think?
Can the Brilliant Jerk Be Managed Effectively?
interpersonal skills often." Grant Stanley said "rather than dismiss them I have been able to use their skills and abilities to create training materials to share their best practices." Todd Stark mused about how much we... View Details
Keywords: by James Heskett
- 17 Jan 2023
- Book
Good Companies Commit Crimes, But Great Leaders Can Prevent Them
certainly, but not all. Some companies are still very “check the box.” It's why employees are cynical about compliance programs. They see reviewing the code of conduct and training as annoying and taking... View Details
Keywords: by Lane Lambert
- 05 Sep 2018
- Research & Ideas
The Hidden Benefit of Giving Back to Open Source Software
employees on company time to make updates and edits to the software for community use that could be used by competitors? New research by Assistant Professor Frank Nagle, a member of the Strategy Unit at Harvard Business School, shows that... View Details
- 05 May 2011
- What Do You Think?
How Ethical Can We Be?
they make diagnoses and prescriptions biased by their special training while maintaining their belief that they are putting their patients first. It helps explain why people systematically regard themselves as being much more ethical than... View Details
Keywords: by Jim Heskett
- 30 Nov 2016
- What Do You Think?
How Do Leaders Manage the Tension Between Pride and Arrogance?
recommended) being attentive to the changes in the external environment communicating with middle managers and leading by example, motivating employees to speak, listening to customers.” Several asked whether the phenomenon in question is... View Details
Keywords: by James Heskett
- 06 Mar 2020
- Book
A Great Teacher's Lessons for Leading
educating MBAs at HBS. Martha Lagace: Teachers are leaders, as you argue in your new book, and yet most managers don’t receive any training in teaching. How can managers approach their role in a new way? Thomas DeLong: Their View Details
- 24 Sep 2018
- Research & Ideas
How Cost Accounting is Improving Healthcare in Rural Haiti
clocks, with a large display, that were placed throughout the five sites for all employees to easily see the time.” Training the locals was very important, Shah says. “Our role on the business side was to... View Details
- 10 Mar 2020
- Research & Ideas
The Little Understood Problem Confronting Diverse Workplaces
Knitting together a workforce with diverse backgrounds, cultures, and other demographic differences is challenging even for experienced managers, who must socialize those employees into the organization and also help them form new work... View Details
Keywords: by Julia Hanna
- 06 Jun 2008
- What Do You Think?
Why Don’t Managers Think Deeply?
colleagues, trained to admire and teach action, would walk away shaking their heads and asking each other, "Is he alright?" It is perhaps no coincidence that Tony often came up with some of the most profound insights at faculty... View Details
Keywords: by Jim Heskett
- 30 Jun 2003
- Research & Ideas
Are You Supporting Your B Players?
are unique because: They battle against what DeLong called a natural gravitational pull toward alienation within organizational life. "In other words, if you ignore your employees over time, they will start to feel left out and... View Details
Keywords: by Martha Lagace
- 18 Jul 2011
- Research & Ideas
Looking in the Mirror: Questions Every Leader Must Ask
an organization where employees are expending their energies in a number of divergent and uncoordinated directions." Leaders need to ask whether they articulate a clear vision and, just as importantly, whether their key View Details
Keywords: by Carmen Nobel
- 05 Nov 2021
- Op-Ed
Is the Business World Finally Ready for the Wisdom of Shibusawa?
stability. He put his lessons into practice and poured effort into communicating Lawson’s purpose to employees through training programs. When a massive earthquake and tsunami hit Japan in 2011, Niinami... View Details
- 05 Sep 2019
- Sharpening Your Skills
Making the Right Technical Hire
new engineers at once is not going to accelerate development overnight. Each time a new person comes on board, it’s disruptive to a team’s flow, and this is not just about training them. It disrupts the whole dynamic of the team. If... View Details
- 13 Jan 2021
- Research & Ideas
How 'Small C' Change Can Beat Large-Scale Rebuilding
installed four porcelain Buddha figures for inspiration at the club's training ground before starting in 2008. The Spanish superstar manager Pep Guardiola redesigned the playing philosophy to the successful “tiki-taka-style” as he started... View Details
- 13 Apr 2021
- Book
How Inclusive Managers Create Glass-Shattering Organizations
from them. Discourage exclusionary social activities, and make sure that teams don’t treat women as outliers or extraneous. Development. Assess how managers assign training and development opportunities, and ensure they use objective... View Details
Keywords: by Kristen Senz
- 10 Sep 2001
- What Do You Think?
Do MBAs Need More Street Smarts?
addressing. The first is, just what are street smarts anyway? The contexts in which the term has come up seem to indicate that they include things like knowing how to close a sale, when to walk away from a deal, when to remain silent, and how to select winners as View Details
Keywords: by James Heskett
- 25 Mar 2015
- HBS Case
Tate’s Digital Makeover Transforms the Traditional Museum
natural, conversational manner." One of the biggest challenges Stack and Burton faced was training Tate's hundreds of employees to produce digital content. They started with a dedicated digital crew,... View Details