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  • 14 Feb 2017
  • Research & Ideas

A Strategy For Steady Leadership in an Unsteady World

change—business leaders have entered a new era requiring new ways of leading. Traditional management methods seem no longer sufficient to address the volume of change we are seeing. I label this VUCA 2.0. In a 1998 report designed to View Details
Keywords: by Bill George
  • 14 Jul 2020
  • Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

or exploring new training methods such as role plays between employees to introduce safety protocols. Overall, a common theme emerging from our interviews is the attempt to deliver a highly individualized HR... View Details
Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa
  • 27 Oct 2020
  • Research & Ideas

Can Being the ‘Token’ Give Women and Minorities a Competitive Edge?

steps toward addressing institutional racism Companies have long used competition to motivate employees to think creatively and push themselves. Law firms, consultancies, and other adherents to the “up or out” philosophy aim to promote... View Details
Keywords: by Danielle Kost
  • 18 Dec 2017
  • Op-Ed

Why Employers Must Stop Requiring College Degrees For Middle-Skill Jobs

Credit:  Pixsooz American companies have a problem. Over the past decade, they have begun to demand a bachelor’s degree in hiring workers for jobs that traditionally haven’t required one. This uptick in credentialing, or “degree inflation,” rested on the belief that... View Details
Keywords: by Joseph Fuller
  • 18 Dec 2006
  • Lessons from the Classroom

Grooming Next-Generation Leaders

organization trains and mentors leaders, how can it retain them? Talented employees thirst for challenging assignments, and they need to be listened to, says Sasser. "If you invest in these people, you... View Details
Keywords: by Martha Lagace
  • 23 Apr 2013
  • First Look

First Look: April 23

  Publications 2006 University of Chicago Press Manufacturing Morals: The Values of Silence in Business School Education By: Anteby, Michel Abstract—Corporate accountability is never far from the front page, and Harvard Business School View Details
Keywords: Sean Silverthorne
  • 02 Oct 2006
  • Research & Ideas

Negotiating in Three Dimensions

terms. Assuming that they face an interpersonal or tactical barrier, suppliers often seek training on the principles of persuasion, joint brainstorming, how to make advantageous initial offers, body language, and so on. Yet apparent... View Details
Keywords: by Martha Lagace
  • 26 Mar 2006
  • Research & Ideas

The Office of Strategy Management

plans that are not linked to the organization's strategy. This is extraordinary. (d) Seventy percent of middle managers and more than 90 percent of front-line employees have compensation that is not linked to the strategy. (e) Most... View Details
Keywords: by Martha Lagace
  • 02 Aug 2020
  • What Do You Think?

Is the 'Experimentation Organization' Becoming the Competitive Gold Standard?

things and keep what works.” It is not by chance that nearly all of their private sector examples come from high tech, where employees are being trained in large numbers to routinely conduct experiments that... View Details
Keywords: by James Heskett; Technology
  • 27 Nov 2006
  • What Do You Think?

What’s to Be Done About Performance Reviews?

example, argued that the "purpose of reviews should be to drive better business results for the organization making sure that the daily efforts of employees directly contribute to both their team's goals and the goals of the... View Details
Keywords: by Jim Heskett
  • 24 Sep 2018
  • Research & Ideas

How Cost Accounting is Improving Healthcare in Rural Haiti

clocks, with a large display, that were placed throughout the five sites for all employees to easily see the time.” Training the locals was very important, Shah says. “Our role on the business side was to... View Details
Keywords: by Carmen Nobel; Health
  • 10 Mar 2020
  • Research & Ideas

The Little Understood Problem Confronting Diverse Workplaces

Knitting together a workforce with diverse backgrounds, cultures, and other demographic differences is challenging even for experienced managers, who must socialize those employees into the organization and also help them form new work... View Details
Keywords: by Julia Hanna
  • 03 Dec 2014
  • What Do You Think?

Can the Brilliant Jerk Be Managed Effectively?

interpersonal skills often." Grant Stanley said "rather than dismiss them I have been able to use their skills and abilities to create training materials to share their best practices." Todd Stark mused about how much we... View Details
Keywords: by James Heskett
  • 18 Jul 2011
  • Research & Ideas

Looking in the Mirror: Questions Every Leader Must Ask

an organization where employees are expending their energies in a number of divergent and uncoordinated directions." Leaders need to ask whether they articulate a clear vision and, just as importantly, whether their key View Details
Keywords: by Carmen Nobel
  • 05 Sep 2018
  • Research & Ideas

The Hidden Benefit of Giving Back to Open Source Software

employees on company time to make updates and edits to the software for community use that could be used by competitors? New research by Assistant Professor Frank Nagle, a member of the Strategy Unit at Harvard Business School, shows that... View Details
Keywords: by Kristen Senz; Computer
  • 10 Sep 2001
  • What Do You Think?

Do MBAs Need More Street Smarts?

addressing. The first is, just what are street smarts anyway? The contexts in which the term has come up seem to indicate that they include things like knowing how to close a sale, when to walk away from a deal, when to remain silent, and how to select winners as View Details
Keywords: by James Heskett
  • 05 May 2011
  • What Do You Think?

How Ethical Can We Be?

they make diagnoses and prescriptions biased by their special training while maintaining their belief that they are putting their patients first. It helps explain why people systematically regard themselves as being much more ethical than... View Details
Keywords: by Jim Heskett
  • 06 Jun 2008
  • What Do You Think?

Why Don’t Managers Think Deeply?

colleagues, trained to admire and teach action, would walk away shaking their heads and asking each other, "Is he alright?" It is perhaps no coincidence that Tony often came up with some of the most profound insights at faculty... View Details
Keywords: by Jim Heskett
  • 06 Mar 2020
  • Book

A Great Teacher's Lessons for Leading

educating MBAs at HBS. Martha Lagace: Teachers are leaders, as you argue in your new book, and yet most managers don’t receive any training in teaching. How can managers approach their role in a new way? Thomas DeLong: Their View Details
Keywords: by Martha Lagace; Education
  • 30 Nov 2016
  • What Do You Think?

How Do Leaders Manage the Tension Between Pride and Arrogance?

recommended) being attentive to the changes in the external environment communicating with middle managers and leading by example, motivating employees to speak, listening to customers.” Several asked whether the phenomenon in question is... View Details
Keywords: by James Heskett
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