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  • September 2002
  • Case

Seattle Public Schools, 1995-2002 (B): The Performance Agenda

Describes the implementation in Seattle Public Schools, under the direction of Superintendent Joseph Olchefske, of a systemwide standards and accountability scheme, known as the Performance Agenda. The Performance Agenda set academic standards for students and defined... View Details
Keywords: Leadership; Management Practices and Processes; Social Entrepreneurship; Education; Education Industry; Seattle
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Leschly, Stig. "Seattle Public Schools, 1995-2002 (B): The Performance Agenda." Harvard Business School Case 803-038, September 2002.
  • September 2024
  • Technical Note

How to Pay Family Employees in a Family Business

By: Christina R. Wing, Maryann G Bell and Kara A Perusse
Family businesses play a pivotal role in global economies, contributing significantly to employment and wealth creation. However, managing compensation for family members within these enterprises can be complex. Family employees frequently intertwine their roles as... View Details
Keywords: Family Business; Fairness; Compensation and Benefits; Business or Company Management
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Wing, Christina R., Maryann G Bell, and Kara A Perusse. "How to Pay Family Employees in a Family Business." Harvard Business School Technical Note 625-032, September 2024.

    Management

    The goal of MANAGEMENT: AN INTEGRATED APPROACH, 2nd Edition, is to prepare students for leadership positions in 21st century companies by addressing the many facets involved in answering one key question: How are leaders successfully managing competitive... View Details
    • 22 Feb 2012
    • News

    Employee Happiness Matters More Than You Think

    • 16 Feb 2021
    • Cold Call Podcast

    Fostering Authenticity and Employee Engagement at John Deere

    Keywords: Re: Anthony Mayo; Manufacturing
    • November 2009 (Revised December 2009)
    • Case

    RL Wolfe: Implementing Self-Directed Teams

    By: David A. Garvin and Elizabeth Collins
    Key topics include team design, team management, job design, employee empowerment, implementing change, and high performance workforces. In 2004, John Amasi, the director of production for a manufacturer of plastic pipe, introduced the concept of self-directed teams... View Details
    Keywords: Work Force Management; Employee Empowerment; Motivation; Motivation and Incentives; Leading Change; Employee Relationship Management; Performance Productivity; Groups and Teams; Labor Unions; Labor and Management Relations; Manufacturing Industry; Texas
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    Garvin, David A., and Elizabeth Collins. "RL Wolfe: Implementing Self-Directed Teams." Harvard Business School Brief Case 094-063, November 2009. (Revised December 2009.)
    • 13 Jan 2012
    • News

    Crowdsourcing Management Reviews for Better Management

    • May 2013
    • Article

    The Performance Frontier: Innovating for a Sustainable Strategy

    By: Robert G. Eccles and George Serafeim
    By now most companies have sustainability programs. They're cutting carbon emissions, reducing waste, and otherwise enhancing operational efficiency. But a mishmash of sustainability tactics does not add up to a sustainable strategy. To endure, a strategy must address... View Details
    Keywords: Sustainability; Innovation; Environment; Corporate Reporting; Corporate Social Responsibility; Governance; Strategy; Value; Corporate Social Responsibility and Impact; Performance; Environmental Sustainability; Innovation and Invention
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    Eccles, Robert G., and George Serafeim. "The Performance Frontier: Innovating for a Sustainable Strategy." Harvard Business Review 91, no. 5 (May 2013): 50–60.
    • 01 Mar 2017
    • News

    Talent: The Best Employee Perk?

    “[Just] as organizations that invested financial capital more wisely than their rivals performed better in the past, the companies that do the best job of managing time, talent, and energy are the ones that... View Details
    • Article

    Why Grit Requires Perseverance and Passion to Positively Predict Performance

    By: Jon M. Jachimowicz, Andreas Wihler, Erica R. Bailey and Adam D. Galinsky
    Prior studies linking grit—defined as perseverance and passion for long-term goals—to performance are beset by contradictory evidence. As a result, commentators have increasingly declared that grit has limited effects. We propose that this inconsistent evidence has... View Details
    Keywords: Grit; Perseverance; Passion; Motivation; Personal Characteristics; Emotions; Performance; Motivation and Incentives
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    Jachimowicz, Jon M., Andreas Wihler, Erica R. Bailey, and Adam D. Galinsky. "Why Grit Requires Perseverance and Passion to Positively Predict Performance." Proceedings of the National Academy of Sciences 115, no. 40 (October 2, 2018): 9980–9985.
    • 27 Feb 2023
    • Research & Ideas

    How One Late Employee Can Hurt Your Business: Data from 25 Million Timecards

    control of store owners: Employees showing up late—or sometimes not at all. Managers are aware that employee lateness and absenteeism is prevalent and expensive to their... View Details
    Keywords: by Ben Rand; Retail
    • September 1987
    • Background Note

    Basic Issues in the Process of Formulating Strategy, Setting Goals, and Managing Standards of Performance

    By: James L. Heskett
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    Heskett, James L. "Basic Issues in the Process of Formulating Strategy, Setting Goals, and Managing Standards of Performance." Harvard Business School Background Note 388-036, September 1987.
    • 2025
    • Working Paper

    Performance Capital Flows in DC Pensions

    By: Bryan Gutierrez Cortez, Victoria Ivashina and Juliana Salomao
    Are defined contribution (DC) pension funds' capital flows sensitive to performance? We examine pressures from individual account holders who can switch their pension managers. Using novel data on retirement accounts for nearly 10 million individuals, we analyze... View Details
    Keywords: Investment Funds; Retirement; Risk and Uncertainty; Financial Management; Investment Portfolio; Financial Services Industry
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    Gutierrez Cortez, Bryan, Victoria Ivashina, and Juliana Salomao. "Performance Capital Flows in DC Pensions." NBER Working Paper Series, No. 33693, April 2025.
    • Article

    The Impact of Project Portfolio Management on Information Technology Projects

    By: Bert De Reyck, Yael Grushka-Cockayne, Martin Lockett, Sergio Ricardo Calderini, Marcio Moura and Andrew Sloper
    The ever-increasing penetration of projects as a way to organise work in many organisations necessitates effective management of multiple projects. This has resulted in a greater interest in the processes of project portfolio management (PPM), with more and more... View Details
    Keywords: Project Portfolio Management; Information Technology; Projects; Management Practices and Processes; Performance Improvement
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    De Reyck, Bert, Yael Grushka-Cockayne, Martin Lockett, Sergio Ricardo Calderini, Marcio Moura, and Andrew Sloper. "The Impact of Project Portfolio Management on Information Technology Projects." International Journal of Project Management 23, no. 7 (October 2005): 524–537.
    • 04 Mar 2013
    • Working Paper Summaries

    The Dirty Laundry of Employee Award Programs: Evidence from the Field

    Keywords: by Timothy Gubler, Ian Larkin & Lamar Pierce; Service
    • 29 Mar 2021
    • News

    Continuing employee development in the face of budget cuts

    • 2012
    • Book

    The Culture Cycle: How to Shape the Unseen Force That Transforms Performance

    By: James Heskett
    The contribution of culture to organizational performance is both substantial and quantifiable. This book presents the results of field research that demonstrates how an effective culture can account for up to half of the differential in performance between... View Details
    Keywords: Customer Focus and Relationships; Learning; Framework; Policy; Retention; Books; Analytics and Data Science; Innovation and Invention; Management Practices and Processes; Organizational Culture; Performance Expectations; Research
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    Heskett, James. The Culture Cycle: How to Shape the Unseen Force That Transforms Performance. Upper Saddle River, NJ: FT Press, 2012.
    • 02 Sep 2014
    • News

    A Fair Shake

    Keywords: employee scheduling; employee management; labor issues
    • 27 Feb 2006
    • Research & Ideas

    Corporate Values and Employee Cynicism

    about leaders when leaders do four things: (i) Explicitly acknowledge the tension among multiple aims. Sometimes values bump up against one another—consider the cases in which leaders need to manage tradeoffs between maximizing profits... View Details
    Keywords: by Martha Lagace
    • 29 Jul 2019
    • Research & Ideas

    How Companies Benefit When Employees Work Remotely

    Operations Management Unit at Harvard Business School, and fellow researchers compared the outcomes of flexible work arrangements at the US Patent and Trademark Office (USPTO). The team found that employees... View Details
    Keywords: by Kristen Senz
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