Employee Morale - Publications - Faculty & Research

02 Jan 2012
Research & Ideas

Most Popular Articles of 2011

Dominique Strauss-Kahn is just the latest in a string of high-profile leaders making the perp walk. What went wrong, and how can we learn from it? Professor Bill George discusses how powerful people lose their moral bearings. To stay... View Details

Keywords: by Staff

23 Aug 2019
Sharpening Your Skills

Has the Corporate Mission Just Been Disrupted?

their efforts often lack an overall strategy that dilutes their effectiveness. "Kash" Rangan and colleagues offer a pragmatic solution. Why Business Should Support Employees Who Are CaregiversShifting demographics are causing... View Details

Keywords: by Sean Silverthorne; Green Technology

01 Oct 1996
News

The Drive for Excellence: An Interview with Jim Henderson

not-too-distant future. Those kinds of questions were very real for Cummins in the last decade as the company was forced by global competition to undergo considerable change. Amid downsizing and restructuring, how do you maintain the work force loyalty and View Details

01 Jun 2014
News

Alumni and Faculty Books for June 2014

which employees act like free agents. The solution? Think of employees not as family or free agents but as allies. Both managers and employees must trust each other enough to... View Details

01 Dec 2011
News

Making the Case for Leadership

the workers’ allegiance. She does so in part by meeting one-on-one with every employee and introducing innovations such as pairing a shift worker with a manager in coleadership roles. “This is an unusual case because it’s about an MBA in... View Details

Keywords: Garry Emmons;Julia Hanna;Roger Thompson; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment; National Security and International Affairs; Government; Health, Social Assistance; Data Processing, Hosting, and Related Services; Information; Electrical Equipment, Appliance, and Component Manufacturing; Manufacturing; Food Manufacturing; Manufacturing; Nonmetallic Mineral Product Manufacturing; Manufacturing; Management, Scientific, and Technical Consulting Services; Professional Services

Web

Data: The Ever-Expanding Frontier - Race, Gender & Equity

we’ll highlight employee surveillance, assumptions of value neutrality, and right to privacy issues, among others. This article features a timeline of important moments in tech history for further engagement. Let’s expand our... View Details

05 Jul 2004
What Do You Think?

Work-Life: Is Productivity in the Balance?

the flexibility that workers not only want but must have if they're going to handle their dual responsibilities." David Lovelace asserts that it is "clear that employees with higher morale will be... View Details

Keywords: by James Heskett

21 Jul 2009
First Look

First Look: July 21

Working PapersIn Favor of Clear Thinking: Incorporating Moral Rules into a Wise Cost-Benefit Analysis Authors:Max H. Bazerman and Joshua D. Greene Abstract Bennis, Medin, and Bartels (2009) have contributed an interesting paper on the... View Details

Keywords: Martha Lagace

01 Dec 2011
News

At Your Service

moral obligation to at least try to be the best at everything, even if the overall result of that can, in fact, be counterproductive. Could you give an example of that? Frei: Well, we’re all pretty familiar with the litany of problems in... View Details

Keywords: Deborah Blagg; customer service; Hospitals; Health, Social Assistance; Computer and Electronic Product Manufacturing; Manufacturing; Management, Scientific, and Technical Consulting Services; Professional Services; Air Transportation; Transportation

October 2014
Case

Teckentrup: A Door to Managing Difference

By: Clayton Rose, Jerome Lenhardt and Daniela Beyersdorfer

For Kai Teckentrup, the owner and co-CEO of the German "Mittelstand" door manufacturer Teckentrup, balancing competitive pressures, demographic realities and values were at the heart of the diversity program that he had started and championed at the company. Beyond... View Details

Citation

Educators

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02 Jan 2001
Research & Ideas

Gurus in the Garage

performance are being carried down to next-generation entrepreneurs. Helping former employees is part of that legacy and culture. Senior mentor capitalists describe how Bill Hewlett encouraged them when they left HP and how HP engineers... View Details

Keywords: by Dorothy Leonard & Walter Swap

30 Apr 2018
Blog Post

HBS Grad Drives Lori Systems to Success

willing to sit down and talk to me." Josh's classmates have been equally helpful. "The Africa Business Club has been a great support system," he says. "But it's not just the club. I have a network of classmates who have helped me with fundraising,... View Details

22 Aug 2017
First Look

First Look at New Research and Ideas, August 23

two approaches to the question of whether businesses have human rights obligations. The “moral” approach conceives of human rights as antecedently existing basic moral rights. The “institutional” approach starts with contemporary human... View Details

Keywords: Sean Silverthorne

01 Sep 2010
News

Letters to the Editor

country but of American and foreign businesses as well. My only recommendation to remedy the abuses mentioned is to lift the level of morality of all perpetrators, government and private sector alike. But as citizens, we have no power to... View Details

Keywords: Securities, Commodities, and Other Financial Investments; Finance

01 Mar 2006
News

Drive-In Nation

(or maybe the Big 2, after Chrysler’s merger with Daimler) continue to dominate the U.S. market, they are beset by falling sales, staggering financial obligations, and the relentless pressure of globalization and foreign competition. GM, for example, while it still has... View Details

Keywords: Garry Emmons; Motor Vehicle and Parts Dealers; Retail Trade

Profile

Anthony Tan

countries and has its own sights on the Asian marketplace. “We will do whatever it takes to ensure that we maintain our leadership in an ethical and moral way,” Tan said when the Softbank investment was announced. “It’s... View Details

23 Jan 2012
Research & Ideas

Break Your Addiction to Service Heroes

that there are a lot of heroic people in service organizations who feel compelled to be the best at everything. That's particularly evident in mission-driven and health care organizations, where managers feel a moral obligation to at... View Details

Keywords: by Deborah Blagg; Service

01 Sep 2008
News

Alumni Books

demonstrates the benefits of affiliating a business with charities and nonprofits. They include an increase in the bottom line and employee morale as well as a boost to the company’s brand and reputation.... View Details

Keywords: Publishing Industries (except Internet); Information; Management, Scientific, and Technical Consulting Services; Professional Services

11 Nov 2014
First Look

First Look: November 11

Publications November 2014 Harvard Business Review Cooks Make Tastier Food When They Can See Their Customers By: Buell, Ryan W., Tami Kim, and Chia-Jung Tsay Abstract—While existing theory suggests that increased contact between customers and View Details