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- Faculty Publications (63)
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- All HBS Web (365)
- Faculty Publications (63)
- 18 Oct 2021
- Blog Post
How Much is Freedom Worth? For Gig Workers, a Lot.
pointing to the mobile shift-swapping app used by employees of clothing retailer The Gap. The company piloted the app in its Old Navy stores and expanded it to all brands in 2018. The app “creates value,”... View Details
Keywords: Consumer Products
- 30 Nov 2017
- News
Happy Meals (Are Here Again)
got a high-tech upgrade. On a warm July day at a little past 11 a.m., as the early lunch crowd shuffles in, Karavites runs through the changes: digital menu boards, a mobile ordering system, a new delivery collaboration with UberEATS, and... View Details
- 22 Aug 2017
- First Look
First Look at New Research and Ideas, August 23
opportunities to practice their skills in time frames connected to actual buying processes. They can do so by using the same technologies that are “disrupting” their customer-contact activities: videos and mobile apps that reps can view... View Details
Keywords: Sean Silverthorne
- 20 Oct 2016
- News
Smart Moves
contracts with more than 200 government agencies in 40 states in the US and 60 countries worldwide. Its overseas business includes offices in a dozen countries, mostly in Europe, as well as in Asia and the Middle East. More than half of INRIX’s 400 View Details
- 19 Jan 2016
- News
Electric Avenues
Costa Rica showing interest, and diverse, with corporations considering Agora to help manage shareholder and employee communications. “People want to be heard, but they have no channel,” says Sze. “We’re trying to fix democracy, one town... View Details
Keywords: Dan Morrell
- 30 Apr 2001
- Research & Ideas
Entering the Age of Alliances
$1 million annually in cash and in-kind gifts and helping the organization to expand nationally. City Year in turn played a central role in helping Timberland develop and implement its strategy for community service and a high-engagement corporate culture. City Year... View Details
Keywords: by James Austin
- 12 Mar 2019
- First Look
New Research and Ideas, March 12, 2019
and mobilizing employees to embrace them, and practicing dual-minded leadership. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55837 March–April 2019 Harvard Business Review Operational... View Details
Keywords: Dina Gerdeman
- 12 Jun 2018
- First Look
New Research and Ideas, June 12, 2018
money using their mobile phones. Mobile money has grown quickly, but high stockout rates of currency persist due to suboptimal inventory decisions made by contracted employees... View Details
Keywords: Dina Gerdeman
- 01 Sep 2014
- News
All For One
dramatically over the course of the decade she’d taught the course—with globalization, the Internet, and mobile technology all increasing the pace of business and making innovation essential. In her quest to find new models, she had... View Details
- 12 Aug 2008
- First Look
First Look: August 12, 2008
Unilever, and its renewal, catapulted Coty into the position of the world's largest fragrance company. The case provides an opportunity to examine the entrepreneurial, cultural, and organizational factors which enable acquired brands and View Details
Keywords: Sean Silverthorne
- 03 Apr 2018
- First Look
New Research and Ideas, April 3, 2018
proprietary data from a mobile phone application through which residents can submit service requests to the city of Boston. Users who received photographic evidence that their service requests had been addressed were more likely to... View Details
Keywords: Sean Silverthorne
- 23 Jul 2013
- First Look
First Look: July 23
exporting, learning from competitors, users, and alliance partners. In this paper we focus attention on another locus of learning that has received less attention from academics despite popular interest: learning by supplying. Using a detailed panel dataset on supply... View Details
Keywords: Anna Secino
- 08 Aug 2017
- First Look
First Look at Research and Ideas, August 8, 2017
medications, marketing the selling capabilities in the face of falling revenues and an imminent workforce reduction. Rather than downsize the organization quickly to save costs, Wyss and his team took a different approach. They told the organization's View Details
Keywords: Sean Silverthorne
- 03 Jan 2017
- First Look
January 3, 2017
MyTime Ethan Anderson, the CEO of San Francisco–based e-commerce company MyTime, must decide on the company's growth strategy. MyTime’s first product was a website and mobile app that offered consumers a convenient way to book... View Details
Keywords: Carmen Nobel
- 18 Feb 2009
- First Look
First Look: February 18, 2009
active firm leadership in these courses, and establishing multiple channels of communication for employees to raise concerns with an explicit "no retaliation" policy. In January 2007, 86% of the View Details
Keywords: Martha Lagace
- 03 Sep 2013
- First Look
First Look: September 3
promoting it a personal mission. Many had experienced what it was like to be an outsider, which gave them a deeper understanding of the barriers that women, in particular, face at work. The CEOs resoundingly agreed that an inclusive environment was one in which View Details
Keywords: Sean Silverthorne
- 20 May 2020
- Blog Post
Jeff Surette and Mike Peters: A Winning Team at TB12
when Surette joined TB12 he was focused on bringing in adaptable and talented business leaders who could develop a strategy for growth and execute on that strategy. Peters was a key addition to a team that started with 5 employees and has... View Details
- 12 Nov 2013
- First Look
First Look: November 12
find that paying above-market wages, per se, does not have an effect on effort relative to paying market wages. However, structuring a portion of the wage as a clear and unexpected gift (by hiring at a given wage, and then offering a raise with no further conditions... View Details
Keywords: Sean Silverthorne
- 01 Jan 2020
- What Do You Think?
Why Not Open America's Doors to All the World’s Talent?
one country, India. Chinese citizens are the next most frequent recipients. The largest recent recipients of the visas have often been American subsidiaries of Infosys and Wipro, Indian-based companies that provide outsourced services and use the visas to introduce... View Details
- 06 Jun 2012
- What Do You Think?
Is Something Wrong with the Way We Work?
European countries where vacations are mandated, most employees take their prescribed amounts of time off. In America, where vacation time is not mandated, roughly half of workers last year had vacation time left over and failed to take... View Details